Release 

Comments 

Release 1

This version first released with FNS Financial Services Training Package Version 1.0.

ELEMENT 

PERFORMANCE CRITERIA 

Elements describe the essential outcomes.

Performance criteria describe the performance needed to demonstrate achievement of the element.

1. Clarify purpose of report

1.1 Clarify required purpose of report and intended audience

1.2 Determine scope of report and time allowed for research and production

1.3 Identify organisational requirements for format and style of report

2. Collect information for report

2.1 Identify sources of information and establish strategies for obtaining information

2.2 Gather information from range of sources using appropriate techniques

2.3 Maintain accurate records of information and sources

3. Analyse research findings

3.1 Analyse and interpret researched information

3.2 Check accuracy and completeness of information

3.3 Identify key issues for further research and discussion

3.4 Develop conclusions and recommendations

4. Prepare reports of research findings

4.1 Organise information on which recommendations are based in appropriate format that is consistent with organisational requirements

4.2 Prepare draft report for discussion and review with appropriate personnel

4.3 Edit draft in response to feedback and present to appropriate personnel for final sign off where required

4.4 Complete formal presentation of report, where required, using appropriate methods and equipment

Skill 

Performance Criteria 

Description 

Reading

1.1, 1.2, 2.1-2.3, 3.1, 3.2

• Gathers, collates and analyses information relevant to reporting requirements

Writing

2.3, 4.2-4.3

• Organises collected material in a clear and logical format consistent with report writing conventions and organisational requirements
• Uses language suitable to the audience to convey information and conclusions

Oral communication

4.4

• Presents information in a logical sequence using plain English and clear explanations of insurance terminology
• Responds to questions from the audience clearly and concisely

Numeracy

2.2, 2.3, 4.2-4.3

• Collects and interprets data accurately
• Summarises and presents numerical and statistical information in appropriate tables and charts

Navigate the world of work

2.1, 4.3

• Identifies and follows organisational policy and procedures relevant to gathering information from clients

Interact with others

1.2

• Liaises with others to collect accurate and up-to-date information
• Seeks input from others and uses feedback to edit draft report

Get the work done

2.3, 3.2, 3.3

• Organises, plans and sequences work activities to collect, prepare and present information according to organisational requirements
• Schedules research and report production tasks to achieve required deadlines for presentation of work
• Uses the main features and functions of digital tools to access information and complete work tasks

Code and title  

current version 

Code and title 

previous version 

Comments 

Equivalence status 

FNSIBK401 Research, analyse and report information in insurance broking

FNSIBK401A Research and analyse client and industry information for a broking risk assessment

Updated to meet Standards for Training Packages

Title changed

Significant changes to wording in elements and performance criteria

Unit is broader, with focus on ‘risk’ removed from research activities

No equivalent unit

Release 

Comments 

Release 1

This version first released with FNS Financial Services Training Package Version 1.0.