Unit of competency details

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DEF12V2

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DEF12V1

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Elements describe the essential outcomes of a Unit of Competency.

Performance Criteria describe the required performance needed to demonstrate achievement of the element. Where bold italicised  text is used, further information is detailed in the Required Skills and Knowledge and/or the Range Statement. Assessment of performance is to be consistent with the Evidence Guide.

ELEMENT 

PERFORMANCE CRITERIA 

1. Identify the issue(s) 

1.1 Circumstances that require the provision of ethical and pastoral advice  are observed, received and clarified.

1.2 Issues are identified and confirmed if necessary through consultation with appropriate personnel.

2. Analyse and research the issue(s) 

2.1 Circumstances are analysed and the issue(s) are interpreted and clearly defined.

2.2 Research  related to the issue(s) is conducted and the findings are analysed and recorded.

2.3 Manner of pastoral advice to be provided is determined.

3. Provide ethical and pastoral advice 

3.1 An affiliation is established with the organisation  member(s).

3.2 Ethical and pastoral advice is provided within specified time, confidentiality constraints and in accordance with organisational requirements  or ethical and moral guidelines .

3.3 Decisions are made in consultation with appropriate personnel, based on the advice provided.

4. Review ethical and pastoral advice 

4.1 Ethical and pastoral advice is analysed in accordance with standard review procedures.

4.2 Conclusions on the ethical and pastoral advice are determined following the analysis.

4.3 Identified deficiencies in ethical and pastoral advice are addressed and corrected.

This describes the essential skills and knowledge and their level, required for this unit.

Required Skills 

• meet denominational or multi-faith requirements
• communication skills include the capacity to:

• gather information from a variety of sources and using range of media
• analyse complex personal and organisational issues
• take part in and facilitate interpersonal exchanges with groups and individuals, selecting language style suitable to audience and context for the purpose of establishing, maintaining and developing relationships, exploring issues and/or problem solving
• actively listen, summarise and clarify ideas
• provide positive and empathetic feedback

• liaison
• facilitation
• retain professionalism under duress
• empathy

Required Knowledge 

• world religions together with associated religious beliefs and practices
• denominational doctrines, worship and practices
• specialised information sources
• research techniques
• analysis and interpretation processes
• relevant organisational requirements
• code of behaviour
• organisation guidelines and standards for privacy, confidentiality, defamation, duty of care
• professional codes of practice
• ethical standards
• verbal and non-verbal communication techniques including body language, language style, active listening, questioning

Critical aspects for assessment and evidence required to demonstrate competency in this unit 

Assessment must confirm the ability to identify the issues, conduct research, analyse and interpret information and to meet denominational or multi-faith requirements in the framing and presenting of ethical and pastoral advice.

The chaplain must at all times comply with professional code of practice ethical standards and demonstrate an awareness of access, equity and diversity principles and practices.

Consistency in performance 

Competency should be demonstrated in a range of actual or simulated ethical and pastoral advisory contexts.

Context of and specific resources for assessment 

Context of assessment 

Competency should be assessed by observing a chaplain in an advisory role within the workplace or simulated environment.

When assessment is conducted in a simulated environment, the simulation should re-create realistic workplace scenarios which may include role plays based on a full range of ethical and pastoral advice, covering all of the critical aspects of evidence.

Specific resources for assessment 

There are no special resource requirements for this unit.

The Range Statement relates to the Unit of Competency as a whole. It allows for different work environments and situations that may affect performance. Bold italicised  wording in the Performance Criteria is detailed below.

Ethical and pastoral advice  may be:

• Provided by a chaplain dealing with ethical, personal, professional, vocational, religious, spiritual, morale, or moral problems or circumstances
• Provided to members of an organisation as individuals or in their capacity as supervisors/managers
• Formal or informal, written or verbal

Research  may include:

• The chaplain seeking assistance from the organisation staff or chaplains of other faiths to analyse and interpret information
• Research may be limited by time or confidentiality constraints

Organisation  may include:

• Australian Defence Force
• Police forces
• Fire services
• Emergency services

Organisational requirements  may include:

• Legislation
• Policies
• Procedures
• Practices
• Standards
• Conventions
• Goals, objectives, plans, systems and processes
• Access, equity and diversity principles and practices
• Quality and continuous improvement processes and standards
• Performance plans
• Defined resource parameters

Ethical and moral guidelines  should:

• Comply with professional codes of practice, ethical standards and may include denominational or multi-faith requirements