Mapping	Notes	Date
Is superseded by and equivalent to CSCORG048 - Gather, analyse and report information		04/Dec/2022
Supersedes and is equivalent to CSCORG402A - Gather and report complex information	Release 2. Modifications have been made to Assessment Conditions	02/Aug/2015

Release	Release date
2 (View details for release 2)	25/Jan/2021	Compare 2
1 1 (this release)	03/Aug/2015	Compare 1

CodeSort Table listing Training packages that include this unit by the Code column	TitleSort Table listing Training packages that include this unit by the Title column	Release
CSC - Correctional Services Training Package	Correctional Services Training Package	1.0-2.0

CodeSort Table listing Qualifications that include this unit by the Code column	TitleSort Table listing Qualifications that include this unit by the Title column	Usage Recommendation	Release
CSC40120 - Certificate IV in Correctional Practice	Certificate IV in Correctional Practice	Superseded	1-2
CSC40121 - Certificate IV in Correctional Practice	Certificate IV in Correctional Practice	Superseded	1
CSC40115 - Certificate IV in Correctional Practice	Certificate IV in Correctional Practice	Superseded	1-3
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Scheme	Code	Classification value
ASCED Module/Unit of Competency Field of Education Identifier	091301	Librarianship And Information Management

Scheme	Code	Classification value	Start date	End date
ASCED Module/Unit of Competency Field of Education Identifier	091301	Librarianship And Information Management	02/Nov/2015

Unit of competency

Modification History

Release

Comments

This unit was released in CSC Correctional Services Training Package release 1.0 and meets the Standards for Training Packages.

This unit supersedes and is equivalent to CSCORG402A Gather and report complex information.

PC 3.7 removed

Application

This unit describes the skills required to gather and analyse information and report on inquiries.

This unit applies to those involved in an inquiry that is part of a formal and statutory process, an internal inquiry that is part of a supervision responsibility or an inquiry that is part of routine information collection and analysis for the purpose of offender management.

The skills and knowledge described in this unit must be applied within the legislative, regulatory and policy environment in which they are carried out. Organisational policies and procedures must be consulted and adhered to, particularly those related to formal inquiries.

Those undertaking this unit usually work autonomously, drawing upon support from a range of familiar and new resources.

No licensing, legislative or certification requirements apply to unit at the time of publication.

Competency Field

Organisational administration and management

Elements and Performance Criteria

ELEMENTS	PERFORMANCE CRITERIA
Elements describe the essential outcomes	Performance criteria describe the performance needed to demonstrate achievement of the element. Where bold italicised text is used, further information is detailed in the range of conditions section.
1. Gather information	1.1 Consult and validate information and documentation with key people and information systems. 1.2 Use effective interpersonal and communication strategies to establish relationship of trust with key people. 1.3 Identify negative responses and adopt strategies to respond constructively to them. 1.4 Determine the purpose, process and expectations of inquiries and confirm agreement with key people. 1.5 Research information with a focus on factual data, contributing behaviour, attitudes and principal issues. 1.6 Use effective questioning strategies to enable a comprehensive and relevant exchange of information. 1.7 Encourage key people to identify and acknowledge problems and issues relevant to the inquiry.
2. Analyse information	2.1 Ensure the reliability of information by identifying and investigating contradictions, inconsistencies and lack of clarity. 2.2 Sort, collate and prioritise information according to the purpose and issues of the inquiry. 2.3 Formulate conclusions, recommendations and outcomes consistent with the information available. 2.4 Justify conclusions and recommendations with the available evidence and present them in the required style and format.
3. Report on inquiries	3.1 Gather information on inquiries from a range of relevant and valid source material. 3.2 Validate and authorise the information in the report, using a range of sources and methods. 3.3 Use information from other source material ethically, accurately and in context. 3.4 Use expression and language that is clear, concise and appropriate to the occasion and requirements 3.5 Prepare and distribute reports within agreed timeframes. 3.6 Communicate relevant and substantiated conclusions and recommendations to all relevant people in the required time and format.

Foundation Skills

The foundation skills demands of this unit have been mapped for alignment with the Australian Core Skills Framework (ACSF). The following tables outline the performance levels indicated for successful attainment of the unit.

ACSF levels indicative of performance:

Further information on ACSF and the foundation skills underpinning this unit can be found in the Foundation Skills Guide on the GSA website.

Unit Mapping Information

Supersedes and is equivalent to CSCORG402A Gather and report complex information.

Links

Companion Volume implementation guides are found in VETNet - https://vetnet.gov.au/Pages/TrainingDocs.aspx?q=114e25cd-3a2c-4490-baae-47d68dcd2fde

Assessment requirements

Modification History

Release

Comments

These Assessment Requirements were released in CSC Correctional Services Training Package release 1.0 and meet the Standards for Training Packages.

Assessment Requirements revised

Please refer to the advice in the CSC Assessment Guide.

Performance Evidence

Evidence required to demonstrate competence must satisfy all of the requirements of the elements and performance criteria. If not otherwise specified the candidate must demonstrate evidence of performance of the following on at least two occasions.

reading and summarising complex documents
submitting reports according to procedures related to urgency and risk
handling and storing information securely and safely
using the organisation’s information management system

Knowledge Evidence

Evidence required to demonstrate competence must satisfy all of the requirements of the elements and performance criteria. If not otherwise specified the depth of knowledge demonstrated must be appropriate to the job context of the candidate.

organisation’s policies and procedures related to interviewing, documenting and reporting
security of information, confidentiality and right to information
discriminative language
technical and professional language used in the work environment

Assessment Conditions

Valid assessment of this unit requires a workplace environment or one that closely resembles normal work practice and replicates the range of conditions likely to be encountered when gathering and reporting complex information, including coping with difficulties, irregularities and breakdowns in routine.

This unit has been identified by industry as suitable for holistic assessment with:

CSCSAS014 Monitor and review security systems
CHCCM401D Undertake case management

Refer to advice in the CSC Assessment Guide.

Assessors must satisfy the NVR/AQTF mandatory competency requirements for assessors.

Links

Companion Volume implementation guides are found in VETNet - https://vetnet.gov.au/Pages/TrainingDocs.aspx?q=114e25cd-3a2c-4490-baae-47d68dcd2fde

Unit of competency details

CSCORG008 - Gather and report complex information (Release 1)

Summary

Training packages that include this unit

Qualifications that include this unit

Classifications

Classification history

Content

Unit of competency

Modification History

Application

Competency Field

Elements and Performance Criteria

Foundation Skills

Unit Mapping Information

Links

Assessment requirements

Modification History

Performance Evidence

Knowledge Evidence

Assessment Conditions

Links

Reports

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Using training.gov.au

Acknowledgement of Country