^

 
 

Unit of competency details

CPPCLO3030 - Develop a plan to mitigate water damage and restore carpets (Release 1)

Summary

Usage recommendation:
Deleted
The Deleted usage recommendation was implemented on 13 June 2017 to describe training components that have no replacement. Enrolments in training components and statements of attainment or qualifications issued before 13 June 2017 are valid. For any components marked as deleted after 13 June 2017, the applicable transition/teach-out periods apply. For specific questions regarding the enrolment, delivery or issuance of a statement of attainment/qualification, please contact your training regulator.
Mapping:
MappingNotesDate
DeletedDeleted from CPP Property Services Training Package16/Oct/2021
Supersedes CPPCCL3020A - Develop a plan to mitigate water damage and restore carpetReplaces superseded non-equivalent CPPCCL3018A Inspect sites with water damage and CPPCCL3020A Develop a plan to mitigate water damage and restore carpet.05/May/2016
Supersedes CPPCCL3018A - Inspect sites with water damageReplaces superseded non-equivalent CPPCCL3018A Inspect sites with water damage and CPPCCL3020A Develop a plan to mitigate water damage and restore carpet.05/May/2016

Releases:
ReleaseRelease date
1 1 (this release) 06/May/2016


Classifications

SchemeCodeClassification value
ASCED Module/Unit of Competency Field of Education Identifier 039909 Cleaning  

Classification history

SchemeCodeClassification valueStart dateEnd date
ASCED Module/Unit of Competency Field of Education Identifier 039909 Cleaning  14/Oct/2016 
The content being displayed has been produced by a third party, while all attempts have been made to make this content as accessible as possible it cannot be guaranteed. If you are encountering issues following the content on this page please consider downloading the content in its original form

Unit of competency

Modification History

Release 1.

Replaces superseded non-equivalent CPPCCL3018A Inspect sites with water damage and CPPCCL3020A Develop a plan to mitigate water damage and restore carpet.

This version first released with CPP Property Services Training Package Version 4.

Application

This unit of competency specifies the outcomes required to inspect water damaged sites, identify the cause of damage, and develop a plan to manage the water damage mitigation and carpet restoration process. Communicating effectively with the client or insurer to clarify their needs and expectations is central to the process. The unit includes working with the owner or manager of the premises and insurance company to plan and resource the project and select the most cost-effective and appropriate restoration techniques.

The unit supports carpet cleaners who work alone or in teams. It applies in a range of commercial and residential work sites.

No licensing, legislative, regulatory, or certification requirements apply to this unit of competency at the time of endorsement.

Pre-requisite Unit

Nil

Unit Sector

Cleaning operations

Elements and Performance Criteria

Elements describe the essential outcomes.

Performance criteria describe the performance needed to demonstrate achievement of the element. Where bold italicised text is used, further information is detailed in the range of conditions.

1.

Access and prepare site for inspection.

1.1.

Client and insurance company contact details are obtained and confirmed, reporting requirements are determined, and approval to access and inspect site is gained.

1.2.

Work site hazards  are assessed and risks controlled according to company, legislative, and health and safety requirements.

1.3.

Health and safety requirements  for site and type of work to be undertaken are identified and applied to planning.

1.4.

Insurance arrangements are confirmed and insurance excess payment is collected according to company policy.

1.5.

Site is secured and immediate physical hazards are addressed prior to proceeding with assessment.

1.6.

Equipment  required to conduct site assessment is selected and prepared.

1.7.

Personal protective equipment  (PPE) is sourced and used according to manufacturer specifications and industry standards.

2.

Assess water damage.

2.1.

Existing inundation of water is identified and water entry is isolated or stopped as required.

2.2.

Investigations and discussions are held with client to identify source and type of water .

2.3.

Extent of damage to carpet, underlay and sub-floor is assessed using selected techniques , and is documented.

2.4.

Factors affecting mitigation and restoration  are analysed and documented.

2.5.

Other building materials and installations are checked for water damage using penetrative and non-penetrative measuring devices to determine degree of moisture and results are documented.

2.6.

Photographic evidence of site damage is recorded according to company procedures.

2.7.

Site measurements are documented to assist in calculating repair costs and determining techniques to be used to assist mitigation and restoration.

3.

Develop and document plan.

3.1.

Information gathered during site assessment is analysed to determine potential for drying and restoring carpet or replacing carpet and underlay.

3.2.

Strategies to protect or restore other building materials and installations are analysed and documented.

3.3.

Risk management plan outlining cost-effective solutions for managing and mitigating water damage is developed and documented according to legislative and company procedures.

3.4.

Timeline for conducting mitigation and restoration work is negotiated with owner or manager and insurer of premises.

3.5.

Formal agreement to proceed with work is secured and documentation, including acceptance of quotation, is completed according to standard company procedures.

4.

Clean and safety check equipment, and store equipment and chemicals.

4.1.

Equipment and PPE are cleaned, safety checked and stored according to manufacturer specifications and environmental, health and safety, and company requirements.

4.2.

Unused chemicals are stored or disposed of according to manufacturer specifications, and health and safety and company requirements.

Foundation Skills

This section describes the language, literacy, numeracy and employment skills essential to performance in this unit but not explicit in the performance criteria.

Skill 

Performance feature 

Numeracy skills to:

  • take accurate site measurements
  • perform cost estimates.

Oral communication skills to:

  • request advice or further information from client or others
  • respond clearly and concisely to client questions.

Reading skills to:

  • read and interpret directions and safety instructions, including:
  • work instructions
  • safety data sheets (SDS).

Writing skills to:

  • document findings and produce reports.

Problem-solving skills to:

  • develop damage mitigation plans and strategies for different work sites.

Range of Conditions

This section specifies work environments and conditions that may affect performance. Essential operating conditions that may be present (depending on the work situation, needs of the candidate, accessibility of the item, and local industry and regional contexts) are included. Bold italicised wording, if used in the performance criteria, is detailed below.

Hazards  that must be assessed include:

  • biological and environmental contaminants
  • chemical exposure via absorption, ingestion and inhalation
  • chemical reactivity
  • dust and fibre particulates
  • electrical
  • environmental allergens
  • explosions
  • fatigue
  • fire
  • manual handling
  • noise
  • poor ventilation
  • slips, trips and falls
  • syringes and sharps
  • working in confined spaces.

Health and safety requirements  must include:

  • access to communication devices when working alone
  • compliance with Safe Work Australia regulations and guidelines
  • electrical equipment test and tag compliance
  • emergency response procedures
  • environmental controls
  • hazard signs and barricades
  • health and safety induction and refresher training
  • manual handling techniques
  • processes for safely dispensing chemicals
  • risk assessment procedures, including:
  • hazardous chemicals register
  • hierarchy of control
  • job safety analyses (JSA) for low-risk situations
  • safe work method statements (SWMS) for high-risk situations
  • incident reporting
  • SDS
  • selection and use of required PPE
  • storage and maintenance of equipment according to manufacturer specifications
  • use of first aid according to SDS information.

Equipment  must include:

  • digital camera
  • moisture measuring devices.

Personal protective equipment  must include at least two of the following:

  • eye protection
  • gloves
  • high visibility vests
  • protective clothing
  • respirators
  • safety shoes
  • tongs
  • wet-work clothing.

Type of water  must include at least one of the following:

  • black water
  • clear water
  • grey water.

Techniques  must include at least five of the following:

  • corner inspection
  • blue lights
  • high intensity inspection lights
  • hygrometers
  • moisture meters
  • moisture sensors or probes
  • psychometric evaluation
  • thermal imaging
  • thermometers
  • visual inspection.

Factors affecting mitigation and restoration  must include:

  • method of carpet construction
  • condition of carpet
  • type and condition of underlay
  • method of installation
  • condition of smooth edge
  • type and condition of sub-floor.

Unit Mapping Information

No equivalent unit.

Links

Companion Volume implementation guides are found in VETNet - https://vetnet.gov.au/Pages/TrainingDocs.aspx?q=6f3f9672-30e8-4835-b348-205dfcf13d9b

 

Assessment requirements

Modification History

Release 1.

Replaces superseded non-equivalent CPPCCL3018A Inspect sites with water damage and CPPCCL3020A Develop a plan to mitigate water damage and restore carpet.

This version first released with CPP Property Services Training Package Version 4.

Performance Evidence

A person demonstrating competency in this unit must satisfy the requirements of the elements, performance criteria, foundation skills and range of conditions of this unit.

The person must also assess two different sites with water damaged carpet and develop and document a plan to mitigate the water damage, including a cost analysis to undertake works. The plan must include all associated costs of works to be undertaken, an assessment of the risks and hazards to be managed before commencing work, and timelines to complete the work.

In doing the above work, the person must:

  • communicate with clients to obtain required information and arrange site access
  • assess and protect the above sites against the following immediate physical hazards:
  • continuing water inundation
  • electrical dangers
  • identify the source of water damage from the following common occurrences:
  • blocked drains
  • burst pipes
  • overflow of sinks and baths
  • river and stream overflows
  • storm damage
  • identify the type of water damage from the following:
  • black water
  • clear water
  • grey water
  • assess extent of water damage using five of the following different techniques:
  • corner inspection
  • blue lights
  • high intensity inspection lights
  • hygrometers
  • moisture meters
  • moisture sensors or probes
  • psychometric evaluation
  • thermal imaging
  • thermometers
  • visual inspection
  • comply with company, legislative and regulatory requirements for water mitigation and restoration operations.

Knowledge Evidence

A person demonstrating competency in this unit must demonstrate knowledge of:

  • range of methods and equipment used to assess water damage, and their application and limitations
  • carpet characteristics, including:
  • carpet construction
  • carpet types
  • dying methods
  • features of fibres, piles and yarns
  • sub-flooring structures
  • underlay types
  • carpet restoration options, including:
  • carpet removal and reinstallation
  • pre-spotting and stain-removal methods
  • key requirements of legislation, regulations, codes of practice and industry advisory standards relating to restoring carpets, including AS/NZS 3733 Textile floor coverings – Cleaning maintenance of residential and commercial carpeting
  • processes and techniques for confirming the presence of black, clean and grey water.

Assessment Conditions

The following must be present and available to learners during assessment activities:

  • equipment:
  • as listed in the range of conditions
  • personal protective equipment (PPE) as listed in the range of conditions
  • contingencies:
  • water entering site may need to be isolated or stopped to make site safe
  • specifications:
  • AS/NZS 3733 Textile floor coverings – Cleaning maintenance of residential and commercial carpeting
  • company documentation relating to developing plans to mitigate water damage and restore carpets
  • clients with differing needs and expectations
  • physical conditions:
  • actual or simulated work environments
  • relationships with team members and supervisor:
  • work may be conducted alone or as part of a team
  • relationship with client:
  • confirm requirements
  • liaise with client and insurers.

Timeframe:

  • as specified by the task.

Assessor requirements 

As a minimum, assessors must satisfy the assessor requirements in the Standards for Registered Training Organisations (RTOs) current at the time of assessment.

Links

Companion Volume implementation guides are found in VETNet - https://vetnet.gov.au/Pages/TrainingDocs.aspx?q=6f3f9672-30e8-4835-b348-205dfcf13d9b