Modification History
Not Applicable
Unit Descriptor
Unit descriptor
This unit specifies the competency required to undertake research for the purposes of defining the performance and outcomes of building innovations and alternative solutions as well as investigating a range of other issues concerning access. It requires the ability to identify a range of appropriate sources of information within Australia and internationally, apply sound research techniques, analyse the content of resources and document sources and findings for use in addressing specific access issues.
Application of the Unit
Application of the unit
This unit of competency supports the full range of access consulting services where there is a breadth, depth and complexity of tasks and often the requirement to make decisions and provide recommendations involving non-routine situations. The unit will support all the functions of access consulting that require research into access issues.
Licensing/Regulatory Information
Not Applicable
Pre-Requisites
Not Applicable
Employability Skills Information
Employability skills
This unit contains employability skills.
Elements and Performance Criteria Pre-Content
Elements describe the essential outcomes of a unit of competency. |
Performance criteria describe the required performance needed to demonstrate achievement of the element. Where bold italicised text is used, further information is detailed in the required skills and knowledge and/or the range statement. Assessment of performance is to be consistent with the evidence guide. |
Elements and Performance Criteria
ELEMENT |
PERFORMANCE CRITERIA |
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1 Define the purpose , scope and nature of the research . |
1.1 Details of the research purpose, scope, aims, expected outcomes and potential uses and benefits are clarified and agreed with the client in accordance with organisational requirements . 1.2 Details of available resources and the research timeframes are confirmed with the client. 1.3 The most suitable research methodology is identified according to the resources available. 1.4 Issues related to the appropriate use of research data are identified with the client and managed effectively in accordance with organisational requirements. 1.5 Details of evaluation mechanisms and procedures are clarified through consultation and negotiation with the client. |
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2 Search information sources . |
2.1 Appropriate research methods are implemented and a sufficient number of relevant sources of information are investigated to ensure reliable conclusions. 2.2 Information is recorded accurately according to research protocols and current industry best practice and is easily retrievable in accordance with organisational requirements. 2.3 Collections and associated data resulting from research are recorded and stored appropriately in readiness for analysis in accordance with organisational requirements. |
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3 Analyse and interpret information . |
3.1 Methods of data analysis appropriate for the nature and subject of the research and in accordance with research protocols and industry best practice are selected. 3.2 Analysis of research data is conducted to meet time, resource and quality constraints in accordance with organisational requirements. 3.3 Research findings, along with relevant sources and references, are recorded and documented thoroughly for use in the preparation of a report to the client. 3.4 Research findings and associated documentation are recorded and stored appropriately for future reference in accordance with confidentiality, legislative and organisational requirements. |
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Required Skills and Knowledge
REQUIRED SKILLS AND KNOWLEDGE
This section describes the essential skills and knowledge and their level, required for this unit.
Required knowledge and understanding include :
- commonwealth, state and territory anti-discrimination legislation and regulations
- disability awareness
- efficient and effective customer service
- industry codes of practice and ethics
- limitations of work role, responsibility and professional abilities
- managing research projects
- organisational and professional procedures, ethical practices and business standards
- organisational requirements for documenting and presenting research findings, and for storing and retrieving documentation
- planning and setting research priorities
- privacy legislation and confidentiality requirements
- report writing for presenting research findings, including referencing protocols
- research methodology, procedures and protocols
- sources of information that may support the research effort e.g. relevant commonwealth, state and territory legislation, such as building legislation and codes, and Australian and international standards; and publications and other materials/resources on access issues produced by Australian or other governments, international agencies, and professional or academic bodies
techniques for analysing information, collecting data and documenting findings.
Required skills and attributes include :
- analytical skills to:
analyse, evaluate and apply legislative requirements pertaining to disability access
analyse and evaluate the impacts of the full range of disabilities and the limitations that each disability places on the individual's ability to access the environment
analyse and evaluate how environmental barriers impact on people with disabilities
analyse and evaluate the performance and outcomes of building innovations and alternative solutions
interpret non standard situations and analyse results to establish suitable methods for responding
- application skills to:
apply relevant codes of practice and other legislative requirements to research processes
apply disability awareness to research processes
maintain knowledge of current codes, standards, regulations, practices and industry updates
use workplace equipment and communication methods
- communication skills to:
explain clearly research findings on issues relating to the provision of access and relevant legislation
consult effectively with clients and colleagues
impart knowledge and ideas through oral, written and visual means
- interpersonal skills to:
relate to people from a range of social, cultural and ethnic backgrounds and with a range of physical and mental abilities
consult and provide advice in a sensitive and appropriate manner
analyse own work practices and process outcomes critically
adapt to new workplace situations
- literacy skills to:
assess and use workplace information
locate and interpret legislation and other written documentation
search databases and catalogues
conduct web-based searches
- organisational skills to:
prepare and manage documentation
plan and set priorities
coordinate technical and human resource inputs to research activities
work within time and resource constraints
develop and implement organisational policies and procedures
meet client expectations
- research and evaluation skills to:
develop innovative solutions for the provision of access, based on rigorous research processes
source, analyse and evaluate legislative requirements for the provision of access
- technical skills to:
analyse information and document findings
reference, store and retrieve data
recommend solutions to access issues based on the accurate interpretation of legislation, standards, publications and other materials and resources
- technology skills to:
apply information technology and computer skills to analyse data and prepare reports and other documents based on research findings.
Evidence Guide
EVIDENCE GUIDE
The evidence guide provides advice on assessment and must be read in conjunction with the performance criteria, required skills and knowledge, the range statement and the Assessment Guidelines for this Training Package.
Overview of assessment |
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Critical aspects for assessment and evidence required to demonstrate competency in this unit |
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Context of and specific resources for assessment |
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Range Statement
RANGE STATEMENT
The range statement relates to the unit of competency as a whole. It allows for different work environments and situations that may affect performance. Bold italicised wording in the performance criteria is detailed below. Add any essential operating conditions that may be present with training and assessment depending on the work situation, needs of the candidate, accessibility of the item, and local industry and regional contexts.
Client may include: |
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Organisational requirements may be outlined and reflected in: |
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style guides and other guides used to prepare documents. |
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Issues related to the appropriate use of research data may include: |
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Research methods will include: |
Australian and international standards Australian and other national governments international agencies/organisations professional and academic journals and papers conference presentations and papers
field study interview observation or experiment questionnaire or survey. |
Methods of data analysis may: |
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Unit Sector(s)
Not Applicable
Competency field
Competency field
Access Consulting