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Skill set details

CHCSS00066 - Client-oriented service delivery skill set (Release 1)

Summary

Usage recommendation:
Superseded
Mapping:
MappingNotesDate
Is superseded by CHCSS00122 - Client-oriented Service DeliveryChange to composition or unit content 22/Nov/2022

Releases:
ReleaseRelease date
(View details for release 3) 06/Aug/2015
(View details for release 2) 09/Oct/2013
1 (this release) 01/Jul/2013

Replaced release

You are currently viewing the components related to release 1.
The current release is release 3View release 3 details.

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Modification History

Release 

Comments 

Release 1

This version was released in CHC Community Services Training Package release 1.0 and meets the requirements of the New Standards for Training Packages.

Skill Set Description

CHCCOM403A Use targeted communication skills to build relationships

CHCORG423C Maintain quality service delivery

CHCCS314B Deliver services to meet personal needs of clients

CHCICS304B Work effectively with carers

Pathways Information

These units provide credit towards a range of qualifications at Certificate III and Certificate IV.

Licensing/Regulatory Information

Not applicable.

Skill Set Requirements

Not applicable.

Target Group

This skill set has been endorsed by industry as appropriate for people, employed as support or care workers, who provide direct client care in a range of contexts, including aged care, home and community care and disability.

It provides a set of skills for engaging in direct client care work in sectors undergoing significant reform.

Suggest words for Statement of Attainment

This skill set meets the industry requirements for direct client care work in the aged care, home and community care, and disability industries.