Unit of competency
Modification History
Release |
Comments |
Release 1 |
This version first released with BSB Business Services Training Package Version 1.0. |
Application
This unit describes the skills and knowledge required to provide the critical link between people, ideas and information at all stages in the life cycles of multiple projects across a program. It covers directing project communications and information management, managing program communications, and analysing communications management outcomes for projects and programs.
It applies to individuals who are program managers, managing a suite of projects (a program).
No licensing, legislative or certification requirements apply to this unit at the time of publication.
Unit Sector
Management and Leadership – Project Management
Elements and Performance Criteria
ELEMENT |
PERFORMANCE CRITERIA |
Elements describe the essential outcomes. |
Performance criteria describe the performance needed to demonstrate achievement of the element. |
1. Direct planning of project communications |
1.1 Direct project information requirements, in consultation with appropriate stakeholders, as basis for projects and program communications planning 1.2 Direct communications management plans and activities to ensure clarity of understanding and achievement of multiple project objectives at all levels 1.3 Develop project management information system (PMIS), structure and procedures to maintain quality, validity, timeliness and integrity of information and communication across the program and in regard to organisational strategic management |
2. Direct management of project information |
2.1 Direct generation, gathering, storage, retrieval, analysis and dissemination of information by project staff and stakeholders to improve decision-making processes and communications across the program and between projects 2.2 Direct information validation processes for development, management and modification to ensure consistent quality and accuracy of data across the program |
3. Manage program communications |
3.1 Develop and manage formal and informal communication networks between the organisation’s management structure, program, projects and key stakeholders to ensure effectiveness throughout multiple life cycles of projects within the program 3.2 Address potential, perceived and actual problems with communication and management information systems through project managers, and ensure remedial actions are authorised, to ensure project, program and organisational objectives are met 3.3 Manage customer relationships beyond delegated responsibility of project managers, to ensure clarity of understanding of objectives and to minimise conflict across the program |
4. Analyse communications management outcomes |
4.1 Direct project finalisation activities to ensure ownership of, and responsibility for, information outcomes 4.2 Review and analyse project outcomes to determine effectiveness of management information and communications systems 4.3 Aggregate and use lessons learnt across multiple projects for other program and organisational applications |
Foundation Skills
This section describes language, literacy, numeracy and employment skills incorporated in the performance criteria that are required for competent performance.
Skill |
Performance Criteria |
Description |
Reading |
1.2, 1.3, 2.1, 4.2 |
|
Writing |
1.3, 4.2, 4.3 |
|
Oral Communication |
1.1, 1.2, 2.1, 2.2, 3.1, 3.2, 3.3, 4.1 |
|
Numeracy |
1.3, 4.2 |
|
Interact with others |
1.1, 1.2, 2.1, 2.2, 3.1, 3.2, 3.3, 4.1 |
|
Get the work done |
1.1-1.3, 2.1, 2.2, 3.2, 4.2, 4.3 |
|
Unit Mapping Information
Code and title current version |
Code and title previous version |
Comments |
Equivalence status |
BSBPMG607 Direct communications management of a project program |
BSBPMG607A Direct communications management of a project program |
Updated to meet Standards for Training Packages |
Equivalent unit |
Links
Companion Volume implementation guides are found in VETNet - https://vetnet.gov.au/Pages/TrainingDocs.aspx?q=11ef6853-ceed-4ba7-9d87-4da407e23c10