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Unit of competency details

BSBPMG607 - Direct communications management of a project program (Release 1)

Summary

Usage recommendation:
Superseded
Mapping:
MappingNotesDate
Is superseded by BSBPMG535 - Manage project information and communication 18/Oct/2020
Supersedes and is equivalent to BSBPMG607A - Direct communications management of a project programUpdated to meet Standards for Training Packages 24/Mar/2015

Releases:
ReleaseRelease date
1 1 (this release) 25/Mar/2015


Training packages that include this unit

Classifications

SchemeCodeClassification value
ASCED Module/Unit of Competency Field of Education Identifier 080315 Project Management  

Classification history

SchemeCodeClassification valueStart dateEnd date
ASCED Module/Unit of Competency Field of Education Identifier 080315 Project Management  30/Jul/2015 
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Unit of competency

Modification History

Release 

Comments 

Release 1

This version first released with BSB Business Services Training Package Version 1.0.

Application

This unit describes the skills and knowledge required to provide the critical link between people, ideas and information at all stages in the life cycles of multiple projects across a program. It covers directing project communications and information management, managing program communications, and analysing communications management outcomes for projects and programs.

It applies to individuals who are program managers, managing a suite of projects (a program).

No licensing, legislative or certification requirements apply to this unit at the time of publication.

Unit Sector

Management and Leadership – Project Management

Elements and Performance Criteria

ELEMENT 

PERFORMANCE CRITERIA 

Elements describe the essential outcomes.

Performance criteria describe the performance needed to demonstrate achievement of the element.

1. Direct planning of project communications

1.1 Direct project information requirements, in consultation with appropriate stakeholders, as basis for projects and program communications planning

1.2 Direct communications management plans and activities to ensure clarity of understanding and achievement of multiple project objectives at all levels

1.3 Develop project management information system (PMIS), structure and procedures to maintain quality, validity, timeliness and integrity of information and communication across the program and in regard to organisational strategic management

2. Direct management of project information

2.1 Direct generation, gathering, storage, retrieval, analysis and dissemination of information by project staff and stakeholders to improve decision-making processes and communications across the program and between projects

2.2 Direct information validation processes for development, management and modification to ensure consistent quality and accuracy of data across the program

3. Manage program communications

3.1 Develop and manage formal and informal communication networks between the organisation’s management structure, program, projects and key stakeholders to ensure effectiveness throughout multiple life cycles of projects within the program

3.2 Address potential, perceived and actual problems with communication and management information systems through project managers, and ensure remedial actions are authorised, to ensure project, program and organisational objectives are met

3.3 Manage customer relationships beyond delegated responsibility of project managers, to ensure clarity of understanding of objectives and to minimise conflict across the program

4. Analyse communications management outcomes

4.1 Direct project finalisation activities to ensure ownership of, and responsibility for, information outcomes

4.2 Review and analyse project outcomes to determine effectiveness of management information and communications systems

4.3 Aggregate and use lessons learnt across multiple projects for other program and organisational applications

Foundation Skills

This section describes language, literacy, numeracy and employment skills incorporated in the performance criteria that are required for competent performance.

Skill 

Performance Criteria 

Description 

Reading

1.2, 1.3, 2.1, 4.2

  • Identifies, reviews and interprets project and organisational documentations

Writing

1.3, 4.2, 4.3

  • Develops and refines a range of project related documents using appropriate format, vocabulary and structure

Oral Communication

1.1, 1.2, 2.1, 2.2, 3.1, 3.2, 3.3, 4.1

  • Presents information using language and features appropriate to the audience

Numeracy

1.3, 4.2

  • Extracts, interprets and evaluates mathematical information in organisational and project documentation
  • Compares and contrasts performance of communication processes against plan

Interact with others

1.1, 1.2, 2.1, 2.2, 3.1, 3.2, 3.3, 4.1

  • Demonstrates understanding of what to communicate, with whom and how
  • Tailors communication to achieve its purpose, demonstrating a sophisticated understanding of needs, interests, issues and priorities of each audience
  • Recognises potential for conflict and takes steps to stop issues escalating

Get the work done

1.1-1.3, 2.1, 2.2, 3.2, 4.2, 4.3

  • Uses planning skills to identify project and program information requirements
  • Uses analytical processes to decide on a course of action, establishing criteria for deciding between options, and seeking input and advice from others before taking action when necessary
  • Gathers data and seeks feedback from others to gain new perspectives and identify ways to strengthen future planning processes

Unit Mapping Information

Code and title 

current version 

Code and title 

previous version 

Comments 

Equivalence status 

BSBPMG607 Direct communications management of a project program

BSBPMG607A Direct communications management of a project program

Updated to meet Standards for Training Packages

Equivalent unit

Links

Companion Volume implementation guides are found in VETNet - https://vetnet.gov.au/Pages/TrainingDocs.aspx?q=11ef6853-ceed-4ba7-9d87-4da407e23c10

 

Assessment requirements

Modification History

Release 

Comments 

Release 1

This version first released with BSB Business Services Training Package Version 1.0.

Performance Evidence

Evidence of the ability to:

  • direct planning of project communications, including:
  • directing project information requirements as basis for projects and program communications planning
  • directing plans and activities to ensure understanding and achievement of multiple project objectives
  • developing project management information system (PMIS), structure and procedures
  • direct management of project information, including:
  • directing generation, gathering, storage, retrieval, analysis and dissemination of information
  • directing information validation processes
  • manage program communications, including:
  • developing and managing formal and informal communication networks
  • addressing potential, perceived and actual problems
  • managing customer relationships
  • analyse communications management outcomes, including:
  • directing project finalisation activities
  • reviewing and analysing project outcomes
  • aggregating and using lessons learnt.

Note: If a specific volume or frequency is not stated, then evidence must be provided at least once.

Knowledge Evidence

To complete the unit requirements safely and effectively, the individual must:

  • describe PMIS structures and options
  • explain information validation processes and their application to various contexts
  • summarise new technologies for communications and their relative strengths and weaknesses.

Assessment Conditions

Assessment must be conducted in a safe environment where evidence gathered demonstrates consistent performance of typical activities experienced in the management and leadership – project management field of work and include access to:

  • workplace documentation
  • feedback from project teams and stakeholders as to how communications were managed.

Assessors must satisfy NVR/AQTF assessor requirements.

Links

Companion Volume implementation guides are found in VETNet - https://vetnet.gov.au/Pages/TrainingDocs.aspx?q=11ef6853-ceed-4ba7-9d87-4da407e23c10