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Unit of competency details

BSBINT304 - Assist in the international transfer of services (Release 1)

Summary

Usage recommendation:
Superseded
Mapping:
MappingNotesDate
Supersedes and is equivalent to BSBINT304B - Assist in the international transfer of servicesUpdated to meet Standards for Training Packages 24/Mar/2015
Is superseded by BSBOPS304 - Deliver and monitor a service to customers 18/Oct/2020

Releases:
ReleaseRelease date
1 1 (this release) 25/Mar/2015


Classifications

SchemeCodeClassification value
ASCED Module/Unit of Competency Field of Education Identifier 080311 International Business  

Classification history

SchemeCodeClassification valueStart dateEnd date
ASCED Module/Unit of Competency Field of Education Identifier 080311 International Business  30/Jul/2015 
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Unit of competency

Modification History

Release 

Comments 

Release 1

This version first released with BSB Business Services Training Package Version 1.0.

Application

This unit describes the skills and knowledge required to provide general assistance to senior staff in the operational aspects of transferring services internationally. Work may be for an external client or for the organisation in which the individual is employed.

It applies to individuals who work under the supervision of a more experienced colleague in various international work contexts. They may exercise discretion and judgement using appropriate knowledge of international services.

No licensing, legislative or certification requirements apply to this unit at the time of publication.

Unit Sector

Business Development – International Business

Elements and Performance Criteria

ELEMENT 

PERFORMANCE CRITERIA 

Elements describe the essential outcomes.

Performance criteria describe the performance needed to demonstrate achievement of the element.

1 Clarify services to be transferred internationally

1.1 Determine services to be transferred internationally and clarify with supervisor or manager

1.2 Determine own role in transfer of services internationally from job description, instructions provided and discussion with supervisor or manager

2 Contribute to implementing processes for transfer of services

2.1 Clarify and document preferred and required processes for transfer of services with supervisor or manager

2.2 Obtain required permit application forms for transfer of services internationally

2.3 Complete permit application forms with assistance as required

2.4 Complete any other documents required for transfer arrangements with assistance as required and as assigned

2.5 Check documents for accuracy and completeness

3 Contribute to cost calculations

3.1 Discuss and record cost components for international transfer of services with supervisor or manager

3.2 Make a determination of components of costs

3.3 Seek assistance as required in assigned tasks related to calculating costs for international transfer of services

3.4 Document costs for international transfer of services in accordance with workplace procedures

3.5 Check cost calculation for accuracy and completeness prior to forwarding to supervisor or manager

3.6 Finalise and recheck any revisions to calculations made by self and supervisor or manager

4 Assist in completing required documentation

4.1 Complete and collate required documentation completed by self and others in the workplace

4.2 Seek assistance as required in completing and checking documentation required for international transfer of services

4.3 Check required documents by self and forward for checking by supervisor or manager

4.4 Finalise, submit or lodge documents with relevant parties

4.5 Identify and file required copies of documents according to workplace procedures

Foundation Skills

This section describes language, literacy, numeracy and employment skills incorporated in the performance criteria that are required for competent performance.

Skill 

Performance 

Criteria 

Description 

Reading

1.1, 1.2, 2.3-2.5, 3.2, 3.4-3.6, 4.1, 4.3, 4.5

  • Identifies and comprehends relevant information from texts relating to the international transfer of services

Writing

1.1, 2.1, 2.3, 2.4, 3.1, 3.2, 3.4-3.6, 4.1, 4.4, 4.5

  • Records key information related to the outcomes of the job
  • Completes documentation according to requirements

Oral Communication

1.1, 1.2, 2.1, 2.3, 2.4, 3.1, 3.3, 4.2

  • Participates in a variety of spoken exchanges using appropriate vocabulary and structure
  • Uses listening and questioning skills to seek clarification

Numeracy

3.1-3.6

  • Uses mathematical techniques when carrying out cost calculations for international transfer of services

Navigate the world of work

1.2, 2.2-2.5, 3.2, 3.4, 3.5, 4.1, 4.3-4.5

  • Recognises and applies knowledge of regulatory compliance framework and organisational procedures to achieve expectations

Interact with others

1.1, 1.2, 2.1, 2.3, 2.4, 3.1, 3.3, 4.2-4.4

  • Selects the appropriate form and mode of communication when gathering, confirming and providing information, taking into account purpose and audience
  • Seeks clarification and assistance when dealing with services to be transferred internationally

Get the work done

2.2-2.5, 3.1, 3.2, 3.4-3.6, 4.1, 4.4, 4.5

  • Uses logically sequenced steps to plan and implement tasks required to achieve outcomes

Unit Mapping Information

Code and title  

current version 

Code and title 

previous version 

Comments 

Equivalence status 

BSBINT304 Assist in the international transfer of services

BSBINT304B Assist in the international transfer of services

Updated to meet Standards for Training Packages

Equivalent unit

Links

Companion Volume implementation guides are found in VETNet - https://vetnet.gov.au/Pages/TrainingDocs.aspx?q=11ef6853-ceed-4ba7-9d87-4da407e23c10

 

Assessment requirements

Modification History

Release 

Comments 

Release 1

This version first released with BSB Business Services Training Package Version 1.0.

Performance Evidence

Evidence of the ability to:

  • assist in arranging the international transfer of services, according to legislative and organisational requirements
  • contribute to cost calculations
  • assist in the completion of documentation.

Note: If a specific volume or frequency is not stated, then evidence must be provided at least once.

Knowledge Evidence

To complete the unit requirements safely and effectively, the individual must:

  • outline legislation, codes of practice and national standards relevant to business operations in an international trade context
  • list international and Australian regulatory bodies and their roles and responsibilities
  • identify organisational policies and procedures relating to business operations in an international trade context
  • outline the organisation's processes for arranging transfer of services internationally.

Assessment Conditions

Assessment must be conducted in a safe environment where evidence gathered demonstrates consistent performance of typical activities experienced in the business development – international business field of work and include access to:

  • office equipment and resources
  • examples of documents relating to the transfer of service
  • case studies and, where possible, real situations.

Assessors must satisfy NVR/AQTF assessor requirements.

Links

Companion Volume implementation guides are found in VETNet - https://vetnet.gov.au/Pages/TrainingDocs.aspx?q=11ef6853-ceed-4ba7-9d87-4da407e23c10