Modification History
Not applicable.
Unit Descriptor
Unit descriptor |
This unit of competency covers the process of coordinating patient admission and discharge. It also includes providing initial veterinary nursing care to patients (animals) and grief support to clients (animal owners). Licensing, legislative, regulatory or certification requirements may apply to this unit. Therefore, it will be necessary to check with the relevant state or territory regulators for current licensing, legislative or regulatory requirements before undertaking this unit. |
Application of the Unit
Application of the unit |
This unit applies to a veterinary nurse working under supervision of a veterinarian in a veterinary clinic or similar practice. In addition to legal and ethical responsibilities, all units of competency in the ACM10 Animal Care and Management Training Package have the requirement for animals to be handled gently and calmly. The individual is required to exhibit appropriate care for animals so that stress and discomfort is minimised. |
Licensing/Regulatory Information
Not applicable.
Pre-Requisites
Prerequisite units |
||
Employability Skills Information
Employability skills |
This unit contains employability skills. |
Elements and Performance Criteria Pre-Content
Elements describe the essential outcomes of a unit of competency. |
Performance criteria describe the performance needed to demonstrate achievement of the element. Where bold italicised text is used, further information is detailed in the required skills and knowledge section and the range statement. Assessment of performance is to be consistent with the evidence guide. |
Elements and Performance Criteria
ELEMENT |
PERFORMANCE CRITERIA |
1. Coordinate clinic admissions |
1.1. Appointments and other clinic procedures are scheduled . 1.2. Routine enquiries are answered in accordance with clinic policies. 1.3. Veterinarian is consulted on relevant details and the intended actions are conveyed to the client. |
2. Provide veterinary nursing care |
2.1. Triage procedures are used for all admissions in accordance with clinic policies and occupational health and safety (OHS ) requirements. 2.2. Personal protective equipment is used as relevant to the veterinary nursing care required. 2.3. Signs of pain are recognised and reported as required. 2.4. Animal first aid measures are applied to sustain life and to minimise pain as required. 2.5. Support is provided in the clinic to the supervising veterinarian. 2.6. Veterinary medicines are prepared in accordance with industry protocols, prescriptions and as instructed by the veterinarian. |
3. Provide grief support to clients |
3.1. Client needs are identified in consultation with the client and the supervising veterinarian. 3.2. Sympathy and comfort are provided to the client in accordance with clinic policies. 3.3. Level of grief is identified and appropriate action is taken. 3.4. Industry -recognised techniques are used in communicating with the client and providing support. |
4. Implement discharge procedures |
4.1. Final checks on vital signs are recorded in patient record in accordance with clinic policy. 4.2. Patient is cleaned, groomed and prepared for discharge in accordance with clinic policies. 4.3. The caring transfer of the animal back to its owners is provided. 4.4. Home care advice is provided to the client as instructed. |
Required Skills and Knowledge
REQUIRED SKILLS AND KNOWLEDGE |
This section describes the skills and knowledge required for this unit. |
Required skills |
|
Required knowledge |
|
Evidence Guide
EVIDENCE GUIDE |
|
The Evidence Guide provides advice on assessment and must be read in conjunction with the performance criteria, required skills and knowledge, range statement and the Assessment Guidelines for the Training Package. |
|
Overview of assessment |
|
Critical aspects for assessment and evidence required to demonstrate competency in this unit |
The evidence required to demonstrate competence in this unit must be relevant to workplace operations and satisfy all of the requirements of the performance criteria, required skills and knowledge and the range statement of this unit. Assessors should ensure that candidates can:
The skills and knowledge required to coordinate patient admission and discharge must be transferable to a range of work environments and contexts and include the ability to deal with unplanned events. |
Context of and specific resources for assessment |
Assessment of this unit is to be practical in nature and will be most appropriately assessed in a veterinary practice or in a situation that reproduces normal work conditions. There must be access to a range of admission and discharge cases and the appropriate equipment and/or resources to enable one to demonstrate competence. |
Method of assessment |
To ensure consistency in one's performance, competency should be demonstrated, to industry defined standards, on more than two occasions over a period of time in order to cover a variety of circumstances, patients, cases and responsibilities and over a number of assessment activities. The assessment strategy must include practical skills assessment. Suggested strategies for this unit are:
This unit may be assessed in a holistic way with other units of competency relevant to the industry sector, workplace and job role. |
Guidance information for assessment |
Assessment methods should reflect workplace demands (e.g. literacy and numeracy demands) and the needs of particular target groups (e.g. people with disabilities, Aboriginal and Torres Strait Islander people, women, people with a language background other than English, youth and people from low socioeconomic backgrounds). |
Range Statement
RANGE STATEMENT |
|
The range statement relates to the unit of competency as a whole. It allows for different work environments and situations that may affect performance. Bold italicised wording, if used in the performance criteria, is detailed below. Essential operating conditions that may be present with training and assessment (depending on the work situation, needs of the candidate, accessibility of the item, and local industry and regional contexts) may also be included. |
|
Appointments may include: |
|
Schedule considerations may include: |
|
Enquiries may be received by: |
|
Triage procedures requires: |
|
OHS risks when working with animals may include: |
|
Personal protective equipment may include: |
|
Animal first aid measures may include: |
|
Grief support may be required: |
|
Grief support appropriate action and industry recognised techniques may include: |
|
Home care advice may include: |
|
Unit Sector(s)
Unit sector |
Veterinary nursing |
Competency field
Competency field |
Co-requisite units
Co-requisite units |
||