- product/application/service development and safe working practices, including:
- project planning encompassing:
- purpose of project planning
- documents needed to plan a project
- factors influencing sequence and restraints of project activities
- critical path analysis encompassing:
- graphical representation methods
- methods of representing time/rates
- project management encompassing:
- defining project parameters - project scope, project stakeholders and clients, project phases and the relationship between phases, time requirements and limitations, resource requirements and limitations, quality requirements and limitations
- time management - time management concepts and standard practices for ensuring a project runs to time
- financial management - financial management concepts; standard practices for managing project finances, project budgets, costs, variations and estimations; invoicing against project phases/deliverables and acquittals
- quality management - quality management concepts and standard practices for managing quality within a project
- human resource management - human resource management concepts and standard practices for managing personnel within a project
- communication management - communication management concepts and standard practices for managing communication within a project
- risk management and contingencies - risk management concepts, standard practices for managing risk within a project, internal risks, external risks, risk minimisation, risk removal and contingencies
- procurement management - procurement management concepts and standard practices for managing procurement
- physical resource management - types of physical resource, including equipment, technology, information and facilities; physical resource management concepts; and standard practices for managing physical resources
- contracts - understanding project contracts; standard practices for working to contract specifications; contract format; contract content; legal obligations of contract parties; and accompanying documentation, including contract schedules
- performance assessment and continuous improvement - standard performance assessment practices and standard continuous improvement practices
- engineering ethics principles
- work in a team encompassing:
- types of teams - managerial, administrative, project-based, commercial and social
- roles, responsibilities and accountabilities of team members - the role, responsibility and accountability of individuals, teams, organisational management and clients
- working in a team - identification and utilisation of team member skills and knowledge; maximising benefits of team diversity; team planning; team commitment and cooperation; improving/maximising team performance to achieve goals; team monitoring and adjustment; plain English literacy and communication; and leading, facilitating, participating, coaching and mentoring
- working with clients - client relations, client liaison and the practice of working with clients
- conflict resolution – personality analysis tools and strategies for dealing with difficult people
- scientific writing and communication encompassing:
- types of scientific writing and communication - the distinguishing characteristics of the different types of scientific writing
- purpose of the different types of scientific writing - product development justification and specifications, management advice, scientific papers/publications, conference/meeting presentations, policy documents, planning documents and reports
- types of audience - the features and characteristics of an audience, including an audience’s professional, social, cultural, ethnic background and physical and academic capabilities; the importance of ‘plain English’ written and oral communication
- scientific writing techniques - the component parts of scientific documents, including aim, materials, method, results, discussion, conclusion, references; the required content of each component part; scientific referencing techniques, including bibliographies, reference lists, citations, footnotes, quotes and acknowledgements; scientific labelling techniques, including graphs, tables, diagrams and figures; techniques for documenting results, including text, graphs, tables, diagrams, and figures; organisational standards for document and presentation production, including standard organisational document templates, letterheads, headers, footers and logos
- oral communication techniques - techniques for communicating to large groups, including conference presentations and speeches; techniques for communicating to small groups, including meeting presentations, team discussions and planning forums
- electronic communication formats - world-wide-web – protocols and practices; email – protocols and practices; transfer of information via CD Rom/floppy disk; use of PDF and other secure files
- confidentiality considerations - confidentiality practices to protect the organisation, confidentiality practices to protect the client and confidentiality practices to protect providers of information/research cohorts
- data collection techniques encompassing:
- data types - quantitative data, including empirical, non-parametric, parametric; qualitative data; raw; graphic; diagrams; original; textual; multimedia and electronic
- data collection - data sources; consultation protocols and practices; survey methodologies, including interviews, surveys, chat rooms and focus groups; literature reviews, including traditional and web-based; group facilitation and presentation; questioning, active listening and clarification; obstacles to data collection, including unavailable data, inconsistent data, confidentiality, security and data limitations
- evaluating data quality - reliability, accuracy, clarity and validity; contribution to research; and relevance to research objectives
- data analysis and presentation encompassing:
- data analysis techniques - univariate analysis, multivariate analysis, decision trees, genetic algorithms, neural networks, gap analysis, urgency and impact
- data analysis technique selection - determining the correct analysis technique(s); determining the correct sequence of analysis techniques; accommodating influencing factors, including research objectives, budget, timeline and quality requirements, data limitations, confidentiality and security
- data interpretation - determining results; determining conclusions; benchmarking; quality assurance, including consideration of accuracy, validity and clarity
- data presentation:
- determining the correct form of presentation for the audience, including colleagues, scientific community, marketing and commercialisation specialists, general community, industry and mixed (i.e. conference audience)
- forms of documentary presentation, including reports, journal articles, scientific papers, graphs, tables, diagrams and electronic formats; forms of verbal presentation, including meetings, client briefings and conferences; support of a new concept; need for further research; commercialisation opportunity; and quality assurance, including accuracy, validity and clarity of information presented
- product development and trials encompassing:
- identifying client and managerial requirements for production and trials - required outcome(s), key performance indicators (KPIs), timelines, financing, resources and quality assurance
- influencing factors - internal business goals and strategies; technical specifications (chemical, mechanical, environmental); industrial considerations; regulatory considerations; legislative considerations; intellectual property; Australian and international standards and codes of practice; market requirements; resource requirements, including personnel tools and equipment (principles and practices), materials and finances
- product development arrangements - licensing agreements, joint ventures and sole ventures
- relevant documentation - codes of practice, standard operating procedures (SOPs), product formulation documentation, safety data sheets (SDS)/material safety data sheets (MSDS), equipment and quality manuals, calibration and maintenance schedules, enterprise recording and reporting procedures, material, equipment and product specifications
- development and trial processes - proof of concept; trailing concepts; definitions/specifications; types of development and trial processes, including phase A product and trial, phase B product and trial, user trials, ergonomics and usability testing; pre-defined acceptance criteria, confidence limits; data collection and analysis; production; evaluation and recommendation formulation
- intellectual property concepts encompassing:
- intellectual property and Australian law - the place of intellectual property in Australian law, past cases and outcomes, and necessary considerations
- the nature of intellectual property - what is intellectual property? what isn’t intellectual property? why is intellectual property relevant? what can intellectual property rights do? what can’t intellectual property rights do?
- intellectual property rights - patents, copyright, designs, confidential information and other specialty rights
- managing intellectual property - identifying intellectual property; deciding what to protect; strategies for managing intellectual property; how intellectual property rights work together; intellectual property versus time, effort, finances; sources of assistance, including publications, intellectual property professionals, lawyers, business advisors and marketing consultants
- enforcement of intellectual property - the enforcement process, the role of lawyers and resolution
- the changing face of intellectual property - development of intellectual property right laws; changes to intellectual property right laws; extensions of intellectual property rights into non-traditional areas, including cultural, property arenas and the global marketplace
- work health and safety (WHS)/occupational health and safety (OHS) principles and fundamentals encompassing:
- underlying principles of WHS/OHS
- general aims and objectives of the relevant state or territory legislation relating to WHS/OHS
- employer and employee responsibilities, rights and obligations
- major functions of safety committees and representatives
- powers given to occupational health and safety inspectors
- housekeeping and potential hazards in relation to improper housekeeping
- selecting appropriate personal protective equipment (PPE) given hazardous situations
- the work environment encompassing:
- typical hazards associated with a range of work environments
- procedures used to control the risks associated with these hazards
- principles of risk assessment / management and state the purpose of each
- hierarchy of WHS/OHS hazard control measures
- required documentation for risk assessment
- commonly used workplace safety signs
- workplace emergencies that pose a threat to health and safety and suitable procedure for an emergency workplace evacuation
- appropriate fire extinguisher for a given type of fire
- requirements for the location, mounting and maintenance of portable fire extinguishers
- basic process of fighting a fire
- safe premises, buildings and security are important in an industrial setting and the consequences of non- compliance with these
- standard work procedure is and why they are required in some circumstances
- manual handling encompassing:
- typical manual handling injuries and the effect they can have on lifestyle
- situations that may cause manual handling injuries
- correct procedures for lifting and carrying to prevent manual handling injuries
- chemicals in the workplace encompassing:
- hazardous substances and dangerous goods
- classification of chemicals as hazardous substances and/or dangerous goods
- requirements for labelling of chemicals in the workplace
- safe storage procedures for chemicals
- purpose of and interpretation of SDS/MSDS
- working at heights encompassing:
- dangers associated with working on ladders and scaffolds
- identification of work area as a height risk and use appropriate safety equipment to prevent a fall
- selecting an appropriate ladder for a given situation and perform a safety check before use
- precautions that should be taken when ascending and working off a ladder
- precautions that should be taken when working on and around a scaffold and elevated platforms
- confined spaces encompassing:
- hazards associated with working in a confined space
- identifying workplace situations that could be classified as a confined space
- control measures for working in a designated confined space
- physical and psychological hazards encompassing:
- short and long-term effects of excessive noise and techniques to avoid damage to hearing due to excessive noise
- effects of vibration on the human body and work practices to protect against vibration
- effects of thermal stress on the human body and work practices to protect against thermal stress
- effects of ultraviolet (UV) radiation on the human body and work practices to protect against UV radiation
- dangers associated with laser operated equipment and tools and suitable protective measures to overcome the danger
- occupational overuse syndrome, state examples of how it occurs and describe means to overcome it
- factors that cause stress in the workplace, symptoms of a person suffering from stress and personal stress management techniques
- detrimental effects and dangers of drug and alcohol use in the workplace
- working safely with electricity encompassing:
- effects of electric shock on the human body
- common causes of electrical accidents
- precautions that can minimise the chance of electric shock (earthing, extra-low voltage (ELV), fuses, circuit breakers and residual current devices (RCDs))
- protection offered by RCDs
- need for ensuring the (safe) isolation of an electrical supply
- appropriate method of removing an electric shock victim from a live electrical situation
- life support - cardiopulmonary resuscitation (CPR) in the workplace encompassing:
- first aid
- responsibilities of the first aider
- priorities of first aid management for any accident or injury
- procedures required at an accident scene
- legal and ethical issues, which may impact on the management of care
- duty of care
- examination of a casualty for injuries
- effect of cardiopulmonary arrest on the body
- managing simulated conditions of airway obstruction; respiratory arrest and cardiopulmonary arrest
- single and two-person CPR
- signs and symptoms of an altered level of consciousness
- management of simulation of a casualty with an altered level of consciousness
- signs and symptoms of shock
- management of simulation of a casualty in shock
- design brief
- relevant industry standards
- relevant manufacturer specifications and operating instructions
- relevant WHS/OHS legislated requirements
- relevant workplace documentation
- relevant workplace, quality, policies and procedures
- team environments.
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