Modification History
Release |
Comments |
Release 1 |
This Qualification first released with BSB07 Business Training Package version 7.0. Replaces and is equivalent to BSB40207 Certificate IV in Business. Updated Core Unit:
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Description
This qualification reflects the role of individuals who use well-developed skills and a broad knowledge base in a wide variety of contexts. They apply solutions to a defined range of unpredictable problems, and analyse and evaluate information from a variety of sources. They may provide leadership and guidance to others with some limited responsibility for the output of others.
Job roles
- Administrator
- Project Officer.
Pathways Information
Pathways into the qualification
Preferred pathways for candidates considering this qualification include:
- BSB30112 Certificate III in Business or other relevant qualification/s
OR
- with vocational experience assisting in a range of environments providing administrative or operational support to individuals and/or teams but without a formal business qualification.
Examples of indicative job roles for candidates seeking entry based upon their vocational experience include:
- Accounts Clerk
- Customer Service Advisor
- Clerk
- E-business Practitioner
- Legal Receptionist
- Medical Receptionist
- Office Administration Assistant
- Student Services Officer
- Word Processing Operator.
This breadth of expertise would equate to the competencies required to undertake this qualification.
Pathways from the qualification
After achieving this qualification candidates may undertake:
- a range of Diploma level qualifications within the BSB07 Business Services Training Package, or other Training Packages.
Licensing/Regulatory Information
There is no direct link between this qualification and licensing, legislative and/or regulatory requirements. However, where required, a unit of competency will specify relevant licensing, legislative and/or regulatory requirements that impact on the unit.
Entry Requirements
There are no entry requirements for this qualification.
Employability Skills Summary
The following table contains a summary of the Employability Skills required by industry for this qualification. The Employability Skills facets described here are broad industry requirements that may vary depending on qualification packaging options.
Employability Skill |
Industry/enterprise requirements for this qualification include: |
Communication |
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Teamwork |
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Problem-solving |
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Initiative and enterprise |
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Planning and organising |
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Self-management |
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Learning |
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Technology |
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Packaging Rules
Total number of units = 10
1 core unit plus
9 elective units
5 elective units must be selected from the elective units listed below.
The remaining 4 elective units may be selected from the elective units listed below, or any currently endorsed Training Package or accredited course at the same qualification level. If not listed below, 1 unit may be selected from either a Certificate III or Diploma qualification.
Elective units must be relevant to the work outcome, local industry requirements and the qualification level.
Where the packaging of this qualification meets the rules of a specialist qualification at this level, then the specialist qualification and not the generic qualification must be awarded.
Core units
BSBWHS401A Implement and monitor WHS policies, procedures and programs to meet legislative requirements
Elective units
Customer Service
BSBCUS401B Coordinate implementation of customer service strategies
BSBCUS402B Address customer needs
BSBCUS403B Implement customer service standards
Continuity
BSBCON401A Work effectively in a business continuity context
E-Business
BSBEBU401A Review and maintain a website
Financial Administration
BSBFIA402A Report on financial activity
General Administration
BSBADM405B Organise meetings
BSBADM409A Coordinate business resources
Innovation
BSBINN301A Promote innovation in a team environment
Intellectual Property
BSBIPR401A Use and respect copyright
BSBIPR402A Protect and use new inventions and innovations
BSBIPR403A Protect and use brands and business identity
BSBIPR404A Protect and use innovative designs
BSBIPR405A Protect and use intangible assets in small business
Interpersonal Communication
BSBCMM401A Make a presentation
IT Analysis and Design
BSBITA401A Design databases
IT Support
BSBITS401B Maintain business technology
IT Use
BSBITU401A Design and develop complex text documents
BSBITU402A Develop and use complex spreadsheets
BSBITU404A Produce complex desktop published documents
Learning and Development
BSBLED401A Develop teams and individuals
Marketing
BSBMKG413A Promote products and services
BSBMKG414B Undertake marketing activities
Project Management
BSBPMG510A Manage projects
Recordkeeping
BSBRKG402B Provide information from and about records
Relationship Management
BSBREL401A Establish networks
Research
BSBRES401A Analyse and present research information
Risk Management
BSBRSK401A Identify risk and apply risk management processes
Sustainability
BSBSUS301A Implement and monitor environmentally sustainable work practices
Writing
BSBWRT401A Write complex documents