Qualification details

CPP20212 - Certificate II in Security Operations (Release 3)

Summary

Releases:
ReleaseStatusRelease date
3 (this release)Current 18/Jan/2017
(View details for release 2) Replaced17/Jan/2014
(View details for release 1) Replaced27/Jan/2013

Usage recommendation:
Current
Mapping:
MappingNotesDate
Supersedes CPP20211 - Certificate II in Security OperationsImported core first aid unit updated to the current non-equivalent version. 26/Jan/2013

Training packages that include this qualification

Units of competency

CodeSort Table listing Units of Competency by the Code columnTitleSort Table listing Units of Competency by the Title columnEssential
CPPCMN2001B - Control and direct trafficControl and direct traffic N/A
CPPSEC2001A - Communicate effectively in the security industryCommunicate effectively in the security industry N/A
CPPSEC2002A - Follow workplace safety procedures in the security industryFollow workplace safety procedures in the security industry N/A
CPPSEC2003B - Work effectively in the security industryWork effectively in the security industry N/A
CPPSEC2004B - Respond to security risk situationRespond to security risk situation N/A
CPPSEC2005A - Work as part of a security teamWork as part of a security team N/A
CPPSEC2006B - Provide security services to clientsProvide security services to clients N/A
CPPSEC2007A - Screen peopleScreen people N/A
CPPSEC2008A - Screen itemsScreen items N/A
CPPSEC2009A - Give evidence in courtGive evidence in court N/A
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Classifications

SchemeCodeClassification value
ANZSCO Identifier 442200 Security Officers And Guards 
ASCO (occupation type) Identifier 8311-11 Security Officer 
ASCED Qualification/Course Field of Education Identifier 0999 Other Society And Culture 
Qualification/Course Level of Education Identifier 521 Certificate II 
Taxonomy - Industry Sector N/A Security Operations 
Taxonomy - Occupation N/A Security Officer 

Classification history

SchemeCodeClassification valueStart dateEnd date
ANZSCO Identifier 442200 Security Officers And Guards 07/Aug/2013 
ASCO (occupation type) Identifier 8311-11 Security Officer 07/Aug/2013 
ASCED Qualification/Course Field of Education Identifier 0999 Other Society And Culture 07/Aug/2013 
Qualification/Course Level of Education Identifier 521 Certificate II 27/Jan/2013 
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Modification History

Version

Comment

1

Revised qualification deemed equivalent. Change to elective unit

2

Addition of HLTCSD306D Respond effectively to behaviours of concern

3

Update superseded and equivalent non-native elective units:

  • TLIB2004A to TLIB2004 and
  • TLIE2007A to TLIE2007

This version released with CPP07 Version 14.4.

Description

Not Applicable

Pathways Information

Not Applicable

Licensing/Regulatory Information

This is a licensed occupation. Check with relevant state and territory licensing and regulatory authorities. State and territory jurisdictions may have different regulatory requirements.

Entry Requirements

Not Applicable

Employability Skills Summary

Employability skill 

Industry/enterprise requirements for this qualification include: 

Communication 

  • apply literacy skills to:
  • assess and use workplace information
  • interpret and understand basic legal, financial, procedural and technical requirements
  • process workplace documentation
  • read and record data
  • apply numeracy skills to accurately record and collate and to undertake basic computations
  • ask for advice, clarification and verification of instructions where appropriate
  • communicate demonstrating social and cultural sensitivity and respect
  • communicate in a clear and concise manner, in written and verbal modes
  • follow procedures and instructions as they relate to legal and regulatory requirements, occupational health and safety, industry standards and codes of practice, manufacturer specifications, emergency procedures
  • give and receive information accurately
  • interact with customers and handle complaints appropriately
  • negotiate and communicate effectively to defuse conflict
  • prepare and present evidential information suitable for use in legal proceedings
  • provide clear instructions and directions to others
  • report and record faulty equipment
  • report and/or record routine workplace information as well as incidents that cause injury, are dangerous or potentially dangerous or are emergencies, and breaches of assignment instructions
  • report hazards, potential hazards and risks
  • understand meanings of safety signs and symbols, call signs and codes, phonetic alphabet, security alarm signals, and basic technical terminology

Teamwork 

  • develop effective relationships with others and take steps to reduce or resolve conflict
  • participate in and encourage others’ contributions to WHS management
  • provide assistance to team members including back-up as required
  • relate to people from a range of social, cultural and ethnic backgrounds and with a range of physical and mental abilities
  • seek feedback from team members
  • seek specialist advice where appropriate
  • seek support to improve own performance
  • understand own and team members’ roles and responsibilities
  • use interpersonal skills such as cooperation and flexibility
  • work effectively as part of a team
  • work within a team in a range of security activities

Problem solving 

  • apply understanding of height, depth, breadth, dimension and position to operational activities
  • assess legislation, procedural requirements and WHS issues relevant to own role and work activities
  • identify and control workplace risks and hazards
  • manage and resolve conflict
  • report contingencies that may affect equipment usage
  • respond appropriately to changing security circumstances
  • respond appropriately to emergencies, security risks and threats, prohibited and hazardous items, security alarms, and situations requiring first aid
  • solve routine problems and fix faulty or damaged equipment
  • understand emergency evacuation procedures
  • use basic problem-solving techniques
  • use lawful defensive techniques to protect self and others

Initiative and enterprise 

  • decide appropriate first aid response
  • identify areas for improvement of WHS
  • identify opportunities for vocational development in consultation with appropriate persons
  • tailor service to meet clients’ particular needs
  • use analytical skills in relation to a limited range of routine areas

Planning and organising 

  • estimate time to complete activities and prioritise tasks
  • maintain inventory of equipment and consumables
  • manage access control systems
  • prepare evidence for presentation in legal proceedings
  • prepare necessary equipment for use
  • source, organise and record information
  • store all information and documentation according to organisational and legislative guidelines

Self management 

  • comply with all legislation associated with assignment instructions
  • contribute to improving work practices
  • demonstrate a commitment to complying with applicable legislative and procedural requirements
  • estimate time to complete work tasks
  • identify opportunities for professional development
  • maintain expected standards of work and personal presentation
  • organise, prioritise and complete daily work activities
  • seek feedback to improve own work performance
  • use relevant techniques to manage own stress
  • work effectively on an individual basis

Learning 

  • apply knowledge of terms and conditions of employment
  • encourages and supports others to identify and organise professional development opportunities
  • identify future career opportunities
  • notifies others of equipment training needs
  • update skills and knowledge to accommodate changes in work environment

Technology 

  • drive vehicles
  • operate and maintain a range of security equipment including communication equipment, alarm systems and entry barriers
  • operate traffic control equipment
  • program and configure basic security equipment
  • select and operate electronic reporting facility software and resources
  • use computers and other information technology to communicate and prepare reports and documentation

Due to the high proportion of electives required by this qualification, the industry/enterprise requirements described above for each Employability Skill are representative of the property industry in general and may not reflect specific job roles. Learning and assessment strategies for this qualification should be based on the requirements of the units of competency for this qualification.

This table is a summary of Employability Skills that are typical of this qualification and should not be interpreted as definitive.

Packaging Rules

To achieve this qualification, the candidate must demonstrate competency in:

  • 12 units of competency:
  • 7 core units
  • 5 elective units.

The elective units are chosen as follows:

  • 5 units from the elective units listed below
  • 2 of the units may be chosen from Certificate I, II or III qualifications in CPP07 or another current Training Package, provided the integrity of the AQF alignment is ensured, and they contribute to a valid, industry-supported vocational outcome and no more than 1 unit is from Certificate I.

Core units 

CPPSEC2001A

Communicate effectively in the security industry

CPPSEC2002A

Follow workplace safety procedures in the security industry

CPPSEC2003B

Work effectively in the security industry

CPPSEC2004B

Respond to security risk situation

CPPSEC2005A

Work as part of a security team

CPPSEC2006B

Provide security services to clients

HLTFA311A

Apply first aid

Elective units 

CPPCMN2001B

Control and direct traffic

CPPSEC2007A

Screen people

CPPSEC2008A

Screen items

CPPSEC2009A

Give evidence in court

CPPSEC2010A

Protect safety of persons

CPPSEC2011B

Control access to and exit from premises

CPPSEC2012A

Monitor and control individual and crowd behaviour

CPPSEC2013A

Protect valuables in transit

CPPSEC2014A

Operate basic security equipment

CPPSEC2015A

Patrol premises

CPPSEC2016A

Contribute to investigative activities

CPPSEC2017A

Protect self and others using basic defensive techniques

CPPSEC2018A

Monitor electronic reporting facility

CPPSEC2019A

Monitor biometrics equipment and systems

CPPSEC2027A

Load and unload cash in transit in a secured environment

CPPSEC3002A

Manage conflict through negotiation

CPPSEC3010A

Manage dogs for security functions

CPPSEC3011A

Handle dogs for security patrol

CPPSEC3013A

Control persons using empty hand techniques

CPPSEC3020A

Monitor security from control room

CPPSEC3021A

Maintain and use security database

HLTCSD306D

Respond effectively to behaviours of concern

TLIB2004

Carry out vehicle inspection

TLIE2007

Use communication systems

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