Unit of competency

Modification History

Application

This unit describes the knowledge and skills required to establish, lead and participate in a groups using a collaborative, strengths-based approach.

This unit applies to any individual involved in planning and leading group activities. Groups may be formal or informal.

The skills in this unit must be applied in accordance with Commonwealth and State/Territory legislation, Australian/New Zealand Standards and industry codes of practice.

Elements and Performance Criteria

Foundation Skills

The Foundation Skills describe those required skills (language, literacy, numeracy and employment skills) that are essential to performance.

Foundation skills essential to performance are explicit in the performance criteria of this unit of competency.

Unit Mapping Information

No equivalent unit.

Links

Companion Volume implementation guides are found in VETNet - https://vetnet.gov.au/Pages/TrainingDocs.aspx?q=5e0c25cc-3d9d-4b43-80d3-bd22cc4f1e53

Assessment requirements

Modification History

Performance Evidence

The candidate must show evidence of the ability to complete tasks outlined in elements and performance criteria of this unit, manage tasks and manage contingencies in the context of the job role. There must be evidence that the candidate has:

• planned and conducted at least 3 different group activities for groups with diverse participant profiles, including:

• identified the following resource requirements:

• financial
• human
• physical

• worked collaboratively with groups to plan activities

• facilitated at least 3 different group sessions, each with a minimum group size of 5 people, using the following communication and interpersonal skills:

• listening
• questioning
• effective non-verbal communication
• empathetic responding
• paraphrasing
• summarising
• negotiation
• techniques for maintaining group cohesion
• conflict resolution.

Knowledge Evidence

The candidate must be able to demonstrate essential knowledge required to effectively complete tasks outlined in elements and performance criteria of this unit, manage tasks and manage contingencies in the context of the work role. This includes knowledge of:

• legal and ethical considerations for group work, and how these are applied in organisations and individual practice:

• codes of conduct
• discrimination
• duty of care
• mandatory reporting
• privacy, confidentiality and disclosure
• records management
• work role boundaries – responsibilities and limitations
• work health and safety

• principles and processes of strengths-based practice
• types and purposes of groups in the community services context
• types of resources required for group activities, including:

• venues
• equipment
• information materials
• administrative support
• specialist expertise

• dynamics of groups and group behaviour
• processes and techniques for engaging in, and managing group planning processes
• communication techniques and how these are applied in working with groups, including:

• collaboration
• conflict resolution
• different styles of group leadership
• effective non-verbal communication
• empathetic responding
• listening
• negotiation
• paraphrasing
• questioning
• summarising
• techniques for maintaining group cohesion

• relevant models including stages of group development and stages of change
• types of additional support that may be provided to groups, including:

• information and resources (internal or external)
• individualised services
• referrals to further support.

Assessment Conditions

Skills must have been demonstrated in the workplace or in a simulated environment that reflects workplace conditions. The following conditions must be met for this unit:

• use of suitable facilities, equipment and resources, including:

• information about group needs
• organisation policies and procedures

• modelling of industry operating conditions, including:

• scenarios that involve groups comprising at least 5 people.

Assessors must satisfy the Standards for Registered Training Organisations (RTOs) 2015/AQTF mandatory competency requirements for assessors.

Links

Companion Volume implementation guides are found in VETNet - https://vetnet.gov.au/Pages/TrainingDocs.aspx?q=5e0c25cc-3d9d-4b43-80d3-bd22cc4f1e53