Assessment Requirements for SITTTOP008 Allocate tour or activity resources

Release: 1

Assessment Requirements for SITTTOP008 Allocate tour or activity resources

Modification History

Not applicable.

Performance Evidence

Evidence of the ability to complete tasks outlined in elements and performance criteria of this unit in the context of the job role, and:

allocate and monitor resources for two different single tour activities and for one series of at least four tour activities that meet profitability, efficiency and service needs

consider the following when allocating resources for the above as appropriate to the tour and activities:

human resources

physical resources

equipment

meet time pressures and other work constraints that apply to the above resource allocation, and manage contingencies.

Knowledge Evidence

Demonstrated knowledge required to complete the tasks outlined in elements and performance criteria of this unit:

operational elements and resources for tours or activities relevant to the work context:

human resources:

camp site cooks

drivers

guides

hosts

interpreters

specialist tour leaders

tour guides

tour managers

physical resources:

consumable goods

transportation

spare parts or equipment

equipment required for:

camping

catering

communication

educational

first aid

maintenance

recreation

safety

operational information considerations:

costing and sales price data

participant or customer profiles and, special requests

supplier information

reservations and sales data

technical or operational itineraries and schedules

key aspects of relevant federal, and state or territory legal and safety requirements for resource allocation:

human resources

physical resources

sustainability considerations in resource allocation:

economic sustainability

business profitability through waste minimisation

environmental sustainability

resource conservation and waste minimisation

social sustainability

effective management of human resources

planning and scheduling processes for tour and activity operations in the context of resource allocation

resource information requirements:

operational itineraries giving details of specific resources allocated

schedules allocating specific duties

schedules allocating specific physical resources

staffing rosters.

Assessment Conditions

Skills must be demonstrated within an operational touring environment. This can be:

an industry workplace; or

a simulated industry environment set up for the purposes of assessment.

Assessment must ensure access to:

operational, reservations and sales data on which resource allocation is based

systems and documentation used by tour operators to control resource allocation

current information and communications technology used for resource allocation.

Assessors must satisfy the Standards for Registered Training Organisations’ requirements for assessors and have worked in industry for at least three years where they have applied the skills and knowledge of this unit of competency.

Links

Companion Volume implementation guides are found in VETNet - https://vetnet.gov.au/Pages/TrainingDocs.aspx?q=68c40a93-e51d-4e0f-bc06-899dff092694