Assessment Requirements for SIRXTAD001 Train others in frontline tasks

Release: 1

Assessment Requirements for SIRXTAD001 Train others in frontline tasks

Modification History

Not applicable.

Performance Evidence

Evidence of the ability to complete tasks outlined in elements and performance criteria of this unit in the context of the job role, and:

follow organisational policies and procedures for task completion to provide on-the-job training for two different team members involving two different routine frontline tasks

for the above on-the-job training sessions:

identify training requirements of the trainee

demonstrate and communicate task requirements

observe trainee completing task and offer guidance and encouragement

evaluate trainee performance and provide feedback

communicate organisation requirements for task completion:

expected standards

expected timeframes

relevant policies and procedures.

Knowledge Evidence

Demonstrated knowledge required to complete the tasks outlined in elements and performance criteria of this unit:

organisational policies and procedures for task completion

basic principles of on-the-job training:

listening to trainee

observing and evaluating trainee competency

providing feedback

techniques for informal on-the-job training:

communication

guidance and feedback

training methods:

demonstration

shadowing

explanation

questioning

common learning styles and techniques for catering for various learning styles.

Assessment Conditions

Skills must be demonstrated in a services industry environment. This can be:

an industry workplace

a simulated industry environment.

Assessment must ensure access to:

relevant documentation:

organisational policies and procedures for task completion

organisational expected standards and timeframes for task completion.

team members in need of on-the-job training; these can be:

individuals in an industry workplace, or

individuals who participate in role plays or simulated activities, set up for the purpose of assessment, in a simulated industry environment.

Assessors must satisfy the Standards for Registered Training Organisations’ requirements for assessors.

Links

Companion Volume implementation guides are found in VETNet - https://vetnet.gov.au/Pages/TrainingDocs.aspx?q=ca051b1b-5101-4ec2-ac1c-49699303188d