Assessment Requirements for SHBXCCS001 Conduct salon financial transactions

Release: 1

Assessment Requirements for SHBXCCS001 Conduct salon financial transactions

Modification History

Not applicable.

Performance Evidence

Evidence of the ability to complete tasks outlined in elements and performance criteria of this unit in the context of the job role, and:

operate electronic point-of-sale equipment to accurately perform each of the following transactions on at least two occasions:

cash sales

non-cash sales:

credit card

EFTPOS

refunds/exchanges

demonstrate the following secure payment handling procedures for all transactions listed above:

balancing point-of-sale terminal

calculating non-cash documents

clearing terminal and transferring tender

counting cash

determining change required and denominations of change

ensuring security of cash and non-cash transactions

maintaining cash float

opening and closing of point-of-sale terminal

recording takings

securing cash and non-cash transactions

tendering change.

Knowledge Evidence

Demonstrated knowledge required to complete the tasks outlined in elements and performance criteria of this unit:

cash and non-cash handling procedures:

balancing point-of-sale equipment

change required, denominations of change and tendering change

clearance of terminal and transference of tender

counting cash

maintenance of cash float

opening and closing point-of-sale terminal

recording takings

security of cash and non-cash transactions

organisational policies and procedures relevant to financial transactions:

cash handling security

exchanges and returns

operation of point-of-sale equipment

point-of-sale transactions

work health and safety

functions and procedures for operating point-of-sale equipment:

cash register

EFTPOS terminal

barcode scanner

relevant federal, state or territory legislation:

consumer protection

privacy

GST

work health and safety.

Assessment Conditions

Skills must be demonstrated in a personal services salon environment; this can be:

a industry workplace or

a simulated workplace set up for the purpose of skills assessment, that provides services to paying members of the public.

Assessment must ensure access to:

paying clients, both new and regular, with different transaction requirements, who have the expectation that the services provided reflect those of a commercial business

relevant workplace documentation:

organisational policies and procedures relevant to financial transactions

manufacturer instructions.

Assessment must ensure use of:

computer with salon software system

point-of-sale equipment that can process credit cards and EFTPOS transactions

relevant point-of-sale documents:

stock, inventory and price lists

financial transaction dockets and slips

credit and product return slips

sample debit and credit card vouchers.

Assessment activities that allow the individual to:

complete financial transactions within commercially realistic speed, timing and productivity

demonstrate competency in an environment reflective of real work situations

manage tasks and contingencies in the context of the job role.

Assessors must satisfy the Standards for Registered Training Organisation’s requirements for assessors.

Links

Companion Volume implementation guides are found in VETNet - https://vetnet.gov.au/Pages/TrainingDocs.aspx?q=255d312b-db07-48f2-b6d6-1b0b06c42898