Assessment Requirements for SFLSOP002 Work effectively in the floristry industry

Release: 1

Assessment Requirements for SFLSOP002 Work effectively in the floristry industry

Modification History

Not applicable.

Performance Evidence

Evidence of the ability to complete tasks outlined in elements and performance criteria of this unit in the context of the job role, and:

access and interpret information about employment rights and responsibilities from these sources:

employer associations

Fair Work Commission

Fair Work Ombudsman

state and territory government boards and commissions for anti-discrimination and equal employment opportunity

staff handbooks

trade unions

source information on this range of employee and employer workplace rights and responsibilities:

Fair Work Act 2009: minimum workplace entitlements provided by the National Employment Standards (NES)

relevant state or territory anti-discrimination or equal employment opportunity law:

harassment provisions: types of discrimination and harassment, rights and responsibilities of employees and employers and consequences of non-compliance with the law

equal employment opportunity (EEO) provisions: rights of employees and responsibilities of employers to make merit based employment decisions

role of relevant state or territory board or commission in managing complaints

industrial awards for floristry employees

access and interpret this range of organisational policies and procedures that relate to general work practices:

accepting, declining and amending rostered hours

personal and carer’s leave

counselling and discipline

grievances

equal employment opportunity

discrimination and harassment

terms and conditions of employment

plan and organise daily work activities and work effectively as a team member across four three hour work, training or assessment periods which must be used to combine assessment of this unit with SFLSOP or SFLDEC coded units.

Knowledge Evidence

Demonstrated knowledge required to complete the tasks outlined in elements and performance criteria of this unit:

sources of information on employment rights and responsibilities as specified in the performance evidence

basic aspects of employment related laws covering rights and responsibilities of employees and employers as specified in the performance evidence

basic aspects of industrial awards for floristry employees

primary functions of trade unions for floristry employees

organisational policies and procedures that relate to general work practices as specified in the performance evidence

typical terms and conditions of employment for floristry businesses

general role boundaries and responsibilities for key floristry industry staff:

floristry assistants

florists and senior florists

supervisors and managers within retail floristry shops, studios and online businesses

basic principles of positive teamwork.

Assessment Conditions

Skills must be demonstrated in a floristry design, preparation and product construction environment. This can be:

an industry workplace

a simulated industry environment operated within a training organisation.

Assessment must ensure use of:

computers, keyboards and printers

the Internet

current plain English guidelines issued by regulatory bodies covering:

minimum workplace entitlements provided by the National Employment Standards (NES)

relevant state or territory anti-discrimination or equal employment opportunity law:

harassment provisions: types of discrimination and harassment, rights and responsibilities of employees and employers and consequences of non-compliance with the law

equal employment opportunity (EEO) provisions; rights of employees and responsibilities of employers to make merit based employment decisions

role of relevant state or territory boards in managing complaints

plain English information about industrial awards for floristry employees issued by regulatory bodies or unions

organisational policies and procedures that relate to general work practices:

accepting, declining and amending rostered hours

personal and carer’s leave

counselling and discipline

grievances

equal employment opportunity

discrimination and harassment

team members with whom the individual can interact; these can be:

people in an industry workplace or

people who participate in role plays or simulated activities, set up for the purpose of assessment, in a simulated industry environment operated within a training organisation.

Assessors must satisfy the Standards for Registered Training Organisation’s requirements for assessors, and:

hold a qualification or Statement of Attainment in Floristry which covers the skills and knowledge requirements in this unit of competency; and

have worked as a florist in the industry for at least three years where they have applied the skills and knowledge covered in this unit of competency.

Links

Companion Volume implementation guides are found in VETNet - https://vetnet.gov.au/Pages/TrainingDocs.aspx?q=1fbe7a66-4c60-4b1c-8616-a3e693d9d8b9