Assessment Requirements for PSPGEN124 Provide workplace coaching

Release: 1

Assessment Requirements for PSPGEN124 Provide workplace coaching

Modification History

Supersedes and is not equivalent to PSPGEN036 Provide workplace coaching.

Performance Evidence

Evidence of the ability to complete tasks outlined in elements and performance criteria of this unit in the context of the job role, and on at least one occasion:

provide supportive on-the-job coaching with constructive and supportive feedback

plan coaching content, review and adjust goals

give instructions to those being coached

use communication strategies, including listening, questioning, giving and receiving feedback

seek and provide feedback on coaching session

self-assess coaching sessions and modify techniques as a result

deal with a situation where there is a communication breakdown.

Knowledge Evidence

Demonstrated knowledge required to complete the tasks outlined in elements and performance criteria of this unit:

legislation, regulations, policies, procedures and guidelines relating to provision of workplace coaching

current competency in the area being coached

basic principles and theory of coaching including:

explanation

demonstration

review

trainee explanation

trainee demonstration

feedback

strategies for working with a trainee or mentee including encouraging self-reflection, confidence and the building of rapport.

Assessment Conditions

Skills must be demonstrated in the workplace or in a simulated environment that reflects workplace conditions.

Assessment must ensure access to:

legislation, regulations, policies, procedures and guidelines relating to the provision of workplace coaching

resources and equipment of the working environment.

Assessors must satisfy the Standards for Registered Training Organisations’ requirements for assessors.

Links

Companion Volume implementation guides are found in VETNet - https://vetnet.gov.au/Pages/TrainingDocs.aspx?q=bebbece7-ff48-4d2c-8876-405679019623