MSM41115 Certificate IV in Recreational Vehicle and Accessories Retailing

Release 3

MSM41115 Certificate IV in Recreational Vehicle and Accessories Retailing

Modification History

Release 3. Imported units updated to current versions. Equivalent.

Release 2. Imported units updated to current version. Equivalent.

Release 1. Supersedes and is equivalent to MSA40710 Certificate IV in Recreational Vehicle and Accessories Retailing.

Qualification Description

The MSM41115 Certificate IV in Recreational Vehicle and Accessories Retailing has been developed as a post-trade level qualification. People with this qualification would be expected to lead sales teams and provide supervision of people in the sale of recreational vehicles and accessories, including:

motor homes

caravans

camper trailers

slide-ons

fifth wheelers.

They will provide technical leadership as well as undertake some tasks themselves.

They may work in a service and repair facility or a manufacturer's factory undertaking sales work. Sales may be for a new recreational vehicle, a second-hand/refurbished recreational vehicle or spare parts and accessories. In some cases selling of the recreational vehicle may also include possible modifications that could be made to the recreational vehicle.

There are no specific licences that relate to this qualification. However, some units in this qualification may have licensing or regulatory requirements depending on the work context. Local regulations should be checked for details.

Entry Requirements

There are no entry requirements for this qualification.

Packaging Rules

To be awarded the MSM41115 Certificate IV in Recreational Vehicle and Accessories Retailing competency must be achieved in thirty-two (32) units of competency: three (3) core units of competency twenty-nine (29) elective units of competency, as specified below: a minimum of two (2) units of competency must be selected from Group A a maximum of fourteen (14) units of competency may be selected from Groups C and D, with a maximum of six (6) from Group D the balance of units, must be selected from Groups A and B to bring the total to twenty-nine (29). Note: Up to seven (7) relevant units of competency may be selected from this Training Package, other endorsed Training Packages and accredited courses, as specified in Groups A, B, C and D. Note: Where prerequisite units are identified they must be counted in the total number of units required for achievement of the qualification.
Core units Complete all three (3) units from the following list.
Unit code	Unit title
MSMENV272	Participate in environmentally sustainable work practices
MSMSUP102	Communicate in the workplace
MSMWHS200	Work safely
Group A Elective units Select a minimum of two (2) units from the following list.
Unit code	Unit title	Prerequisites
AURACA002	Manage complex customer requirements in an automotive workplace
AURATA005	Estimate and quote automotive mechanical and electrical repairs
AURANN001	Estimate and quote automotive body repairs
AURV365356A	Read and interpret vehicle body repair estimation/quotation
AURVTN032	Inspect vehicle damage and determine repair procedures
MEM16003B	Provide advanced customer service
MEM16012A	Interpret technical specifications and manuals
SIRRMER003	Coordinate visual merchandising activities
SIRXMER004A	Manage merchandise and store presentation
SITXMPR004	Coordinate marketing activities
Up to one (1) relevant Group A elective unit of competency may be selected from this Training Package, other endorsed Training Packages and accredited courses, where it is available for inclusion at Certificate IV qualification.
Group B Elective units
Unit code	Unit title	Prerequisites
AUMANA001	Prepare and document quotations
AURACA001	Respond to customer needs and enquiries in an automotive workplace
AURC341903A	Apply relevant finance, leasing and insurance contracts/policies
AURACA003	Build customer relations in an automotive workplace
AURAMA004	Maintain business image in an automotive workplace
AURAMA005	Manage complex customer issues in an automotive workplace
AURSCA002	Present automotive products and services for sale
AURSCA003	Apply sales procedures in an automotive workplace
AURSCA004	Carry out cash and non-cash payment operations
AURSCA005	Sell automotive products and services
AURSCA006	Promote automotive products and services
AURSAA001	Process customer complaints in an automotive workplace
BSBCUS501	Manage quality customer service
SIRXSLS002	Follow point-of-sale procedures
SIRXINV004A	Buy merchandise
SIRXRSK001A	Minimise theft
SIRXRSK002	Maintain store security
SIRXPDK001	Advise on products and services
Up to two (2) relevant Group B elective units of competency may be selected from this Training Package, other endorsed Training Packages and accredited courses, where they are available for inclusion at Certificate III qualification.
Group C Elective units
Unit code	Unit title	Prerequisites
AURAAA002	Determine retail rates for automotive products and services
AURAFA004	Resolve routine problems in an automotive workplace
AURAKA002	Adapt work processes to new technologies in an automotive workplace
AURAMA006	Contribute to planning and implementing business improvement in an automotive workplace
MEM13002B	Undertake occupational health and safety activities in the workplace
MEM13010A	Supervise occupational health and safety in an industrial work environment	MEM13002B
MEM15002A	Apply quality systems
MEM15004B	Perform inspection
MEM16002C	Conduct formal interviews and negotiations
MEM16006A	Organise and communicate information
MEM22015A	Source and estimate engineering materials requirement’s
MSMENV472	Implement and monitor environmentally sustainable work practices
MSMRVS401	Assess and quote to service a recreational vehicle
MSS403040	Facilitate and improve implementation of 5S
MSMSUP200	Achieve work outcomes
MSMSUP383	Facilitate a team
MSMSUP390	Use structured problem-solving tools
PSPGEN029	Value diversity
SITXMGT002	Establish and conduct business relationships
TAEASS401	Plan assessment activities and processes
TAEASS402	Assess competence
TAEASS403	Participate in assessment validation
TAEDEL301	Provide work skill instruction
Up to two (2) relevant Group C elective units of competency may be selected from this Training Package, other endorsed Training Packages and accredited courses, where they are available for inclusion at Certificate III or IV qualification.
Group D Elective units
Unit code	Unit title	Prerequisites
AURSCA001	Select and supply automotive parts and products
AURSLA001	Comply with legal requirements when selling automotive products and services
AURSBA002	Identify and match uncommon automotive parts
AURTTA017	Carry out vehicle safety inspections
HLTAID003	Provide first aid
MSMOPS212	Use enterprise computers or data systems
MSMRVG201	Tow a recreational vehicle safely
MSMRVT201	Apply technical knowledge of recreational vehicles manufacturing to work activities
MSMSUP100	Apply workplace context to own job
MSMSUP106	Work in a team
MSMSUP280	Manage conflict at work
MSMSUP291	Participate in continuous improvement
SITXMPR001	Coordinate production of brochures and marketing materials
SITXMPR002	Create a promotional display or stand
UEGNSG615A	Fill LPG cylinders
Up to two (2) relevant Group D elective units of competency may be selected from this Training Package, other endorsed Training Packages and accredited courses, where they are available for inclusion at Certificate II, III or IV qualification.

Qualification Mapping Information

Release 3. Imported units updated to current versions. Equivalent.

Release 2. Imported units updated to current version. Equivalent.

Release 1. Supersedes and is equivalent to MSA40710 Certificate IV in Recreational Vehicle and Accessories Retailing.

Links

Companion Volume implementation guides are found in VETNet - https://vetnet.education.gov.au/Pages/TrainingDocs.aspx?q=d1287d36-dff4-4e9f-ad2c-9d6270054027