MSM31215 Certificate III in Recreational Vehicle and Accessories Retailing

Release 5

MSM31215 Certificate III in Recreational Vehicle and Accessories Retailing

Modification History

Release 5. Update to first aid elective. Equivalent.

Release 4. Minor adjustment to elective units. Equivalent.

Release 3. Imported units updated to current versions. Equivalent.

Release 2. Imported units updated to current version. Equivalent.

Release 1. Supersedes and is equivalent to MSA30710 Certificate III in Recreational Vehicle and Accessories Retailing.

Qualification Description

The MSM31215 Certificate III in Recreational Vehicle and Accessories Retailing has been developed as a trade-level qualification. People with this qualification would be expected to work under supervision in the sale of recreational vehicles and accessories, including:

motor homes

caravans

camper trailers

slide-ons

fifth wheelers.

They will analyse the customer’s requirements and then carry them out.

They may work in a service and repair facility or a manufacturer’s factory undertaking sales work. Sales may be for a new recreational vehicle, a second-hand/refurbished recreational vehicle, or spare parts and accessories. In some cases selling of the recreational vehicle may also include possible modifications that could be made to the recreational vehicle.

There are no specific licences that relate to this qualification. However, some units in this qualification may have licensing or regulatory requirements depending on the work context. Local regulations should be checked for details.

Entry Requirements

There are no entry requirements for this qualification.

Packaging Rules

To be awarded the MSM31215 Certificate III in Recreational Vehicle and Accessories Retailing, competency must be achieved in twenty-two (22) units of competency: three (3) core units of competency nineteen (19) elective units of competency, as specified below: a minimum of thirteen (13) units of competency must be selected from Group A the balance of units, to a maximum of six (6) may be selected from: units not previously selected from Group A Group B units listed below. Note: Up to four (4) elective units of competency may be selected from this Training Package, other endorsed Training Packages and accredited courses, as specified in Groups A and B. Note: Where prerequisite units are identified they must be counted in the total number of units required for achievement of the qualification.
Core units Complete all three (3) units from the following list.
Unit code	Unit title
MSMENV272	Participate in environmentally sustainable work practices
MSMSUP102	Communicate in the workplace
MSMWHS200	Work safely
Elective units Group A Elective units Select a minimum of thirteen (13) units from the following list.
Unit code	Unit title	Prerequisites
AUMANA001	Prepare and document quotations
AURACA001	Respond to customer needs and enquiries in an automotive workplace
AURACA002	Establish customer requirements of a complex nature
AURACA003	Build customer relations in an automotive workplace
AURAMA004	Maintain business image in an automotive workplace
AURAMA005	Manage complex customer issues in an automotive workplace
AURSCA002	Present automotive products and services for sale
AURSCA003	Apply sales procedures in an automotive workplace
AURSCA004	Carry out cash and non-cash payment operations
AURSCA005	Sell automotive products and services
AURSCA006	Promote automotive products and services
AURSAA001	Process customer complaints in an automotive workplace
BSBCUS501	Manage quality customer service
SIRXSLS002	Follow point-of-sale procedures
SIRXRSK002	Maintain store security
SIRXPDK001	Advise on products and services
Up to two (2) relevant Group A elective units of competency may be selected from this Training Package, other endorsed Training Packages and accredited courses, where they are available for inclusion at Certificate III qualification.
Group B Elective units Select a maximum of six (6) units from the following list.
Unit code	Unit title	Prerequisites
AURSCA001	Select and supply automotive parts and products
AURSLA001	Comply with legal requirements when selling automotive products and services
AURSBA002	Identify and match uncommon automotive parts
AURTTA017	Carry out vehicle safety inspections
HLTAID011	Provide first aid
MSMOPS212	Use organisation computers or data systems
MSMRVG201	Tow a recreational vehicle safely
MSMRVT201	Apply technical knowledge of recreational vehicles manufacturing to work activities
MSMSUP100	Apply workplace context to own job
MSMSUP106	Work in a team
MSMSUP280	Manage conflict at work
MSMSUP291	Participate in continuous improvement
SITXMPR001	Coordinate production of brochures and marketing materials
SITXMPR002	Create a promotional display or stand
UEGNSG615	Fill LPG cylinders
Up to two (2) relevant Group B elective units of competency may be selected from this Training Package, other endorsed Training Packages and accredited courses, where they are available for inclusion at Certificate II or III qualification.

Qualification Mapping Information

Release 5. Update to first aid elective unit. Equivalent.

Release 4. Minor adjustment to elective units. Equivalent.

Release 3. Imported units updated to current versions. Equivalent.

Release 2. Imported units updated to current version. Equivalent.

Release 1. Supersedes and is equivalent to MSA30710 Certificate III in Recreational Vehicle and Accessories Retailing.

Links

Companion Volume Implementation Guides are available at VETNet - https://vetnet.gov.au/Pages/TrainingDocs.aspx?q=d1287d36-dff4-4e9f-ad2c-9d6270054027