Assessment Requirements for MEA113 Supervise civil aircraft maintenance activities and manage human resources in the workplace

Release: 1

Assessment Requirements for MEA113 Supervise civil aircraft maintenance activities and manage human resources in the workplace

Modification History

Release 1 - New unit of competency

Performance Evidence

Evidence required to demonstrate competency in this unit must be relevant to and satisfy all of the requirements of the elements and performance criteria under the specified conditions of assessment, and must include:

planning and implementing team maintenance activities

application of all relevant WHS procedures

observing human factors in team maintenance activities

providing guidance to team members

human resource management at team level

using and compiling the Log of Industrial Experience and Achievement, including an understanding of:

purpose of the Log

its structure and content

responsibility for making entries therein

responsibility for the certification of entries

explaining the role of CASR Part 147 MTOs in the training and competency assessment process, and of the role of supervisors in assisting workplace competency assessors.

It is essential that maintenance requirements are fully identified and that all applicable aspects of supervision, supervisor level human resource management and involvement in workplace training and competency assessment are identified and applied.

Knowledge Evidence

Evidence required to demonstrate competency in this unit must be relevant to and satisfy all of the requirements of the elements and performance criteria and include knowledge of:

applicable Commonwealth, state and territory WHS regulations, and enterprise WHS instructions

the correct use of applicable items of PPE

the requirement for Confined Space Entry Permits and related training

applicable MSDS

Air Transport Association (ATA) 113 Specification for Maintenance Human Factors Guidelines, and of the following human factor elements:

general factors, including:

weaknesses in task design and support

motivation and attitudes, task demands and limitations in performance

cooperative work, communication and leadership

allocation of resources, workload, work conditions and double standards

aspects relating to the task, including:

physical and mental work

features of the task which limit efficiency or safety performance, including constraints such as signing-off and shift changeover; time pressures, information sources, trouble shooting methods, tools and equipment

task performance levels: skill-based, rule-based and knowledge-based; and the limitations encountered in each category

complex and interrelated aircraft systems

limitations of individual performance, including:

the sources and effects of fatigue, detection and countermeasures

vision and lighting

hearing and noise

memory - short and long term

claustrophobia and acrophobia

the influence of external factors, including:

maintainability of aircraft

guidance availability

social environment

physical environment, including the effects of extremes of heat and cold, and countermeasures (e.g. limited periods of exposure); noise and fumes; motion and vibration

the causes of variability in human performance, including:

effects of arousal

limitations of perception

limitations of memory, and management of these

limitations of decision-making

limitations of motor-functioning

information processing

factors that degrade performance, including:

risk motivation

individual differences (e.g. depth of training and experience)

health

alcohol and drugs

errors in maintenance tasks, including:

omissions, incorrect installation and wrong parts

assumptions

error management by minimisation, capture and tolerance

human factors within groups, including:

the distinction between groups and teams; coordination and synergy

types of groups: horizontal (same level of personnel) and vertical (different functions)

group characteristics; reducing overall task time; coordination

team characteristics; performance exceeds sum of individual performances

factors which lead to effective working in groups and teams: interaction, participation, open communication, clear expectations, shared leadership and self-assessment

team building

communication: the process and feedback

organisational aspects, including:

functions and dysfunctionality

double standards: professionalism, procedures and time pressure

organisational culture, professional culture and work-group culture; and peer pressure

violation of regulations, procedures and processes, including:

organisational failure: latent failure, error-provoking conditions and unsafe acts

organisational learning

maintenance error management program

the National MEA Aeroskills Training Package, including relevant units of competency and qualification training pathways.

Assessment Conditions

Competency should be assessed under supervision, without intervention in the work environment, and/or by use of approved simulated activities in a CASR Part 147 MTO, covering the full range of maintenance supervision, supervisor level human resource management and assistance with workplace training and competency assessment, as provided for in the Range of Conditions. This competency standard must be linked in its assessment and application to those that apply to the exercise of Aircraft Maintenance Engineer Licence, or Aircraft Maintenance Technician privileges in the actual maintenance of aircraft.

Evidence is required of underlying knowledge and skills in the supervision of maintenance activities, and in the associated compliance with airworthiness regulatory requirements. The ability must be demonstrated to apply supervisor level human resource management processes during supervision activities, deliver workplace training, and to record experience and evidence for competency assessment associated with completion of the Log of Industrial Experience and Achievement.

The following conditions of assessment represent the requirements of CASA and must be rigorously observed.

A person cannot be assessed as competent until it can be demonstrated to the satisfaction of the workplace assessor that the relevant elements and performance criteria of the unit of competency are being achieved under supervision, without intervention on a maintenance supervision task that includes application across the Range of Conditions of the following:

using maintenance data or schedules

identifying required resources

providing guidance in maintenance activities

allowing for human factors affecting job performance

minimising the possibility of maintenance errors

applying employment relations at supervisor level

delivering on-job training.

The Assessor must meet the criteria specified in the CASR Part 147 Manual of Standards.

Links

Companion Volume implementation guides are found in VETNet - https://vetnet.gov.au/Pages/TrainingDocs.aspx?q=ce216c9c-04d5-4b3b-9bcf-4e81d0950371