ICTICT509 Gather data to identify business requirements

Release: 1

ICTICT509 Gather data to identify business requirements

Modification History

Release	Comments
Release 1	This version first released with ICT Information and Communications Technology Training Package Version 1.0.

Application

This unit describes the skills and knowledge required to identify, analyse and document business requirements.

It applies to individuals working as systems analyst developers and project team leaders, and managers responsible for gathering data to identify business requirements.

No licensing, legislative or certification requirements apply to this unit at the time of publication.

Unit Sector

General ICT

Elements and Performance Criteria

ELEMENT	PERFORMANCE CRITERIA
Elements describe the essential outcomes.	Performance criteria describe the performance needed to demonstrate achievement of the element.
1. Identify key information sources	1.1 Identify information repositories across the business 1.2 Review current organisational documentation 1.3 Develop critical questions to elicit information from key stakeholders using a mixture of open and closed questions
2. Gather data	2.1 Use a wide range of information gathering techniques 2.2 Review reports and other data sources for business information 2.3 Confirm with stakeholders business critical factors relating to current and future directions of the organisation
3. Prepare data analysis for review	3.1 Analyse group and individual responses to clearly define business priorities 3.2 Document data analysis for review according to organisational standards

Foundation Skills

This section describes language, literacy, numeracy and employment skills incorporated in the performance criteria that are required for competent performance.

Skill	Performance Criteria	Description
Reading	1.1, 1.2, 2.1-2.3, 3.1	Identifies, analyses, evaluates and applies complex online and hard copy documentation containing specific terminology, diagrams and numerical information to identify business requirements
Writing	1.3, 2.1, 3.2	Uses plain English and appropriate questioning strategies, avoiding loaded or leading questions, when developing information gathering documentation Uses vocabulary, grammatical structures, terminology, diagrams, numerical information, formatting and structure relevant to the job role and organisation to document the analysis
Oral Communication	1.1, 2.1-2.3	Articulates research and resource requirements clearly and directs discussions to elicit the views and opinions of others by using effective listening and open questioning techniques Uses a range of verbal responses and makes comparisons that show an understanding of topics and concepts
Numeracy	1.2, 2.2, 2.3, 3.1	Interprets numerical information and applies mathematical calculations and financial functions to analyse financial information
Navigate the world of work	1.2, 3.2	Recognises and responds to both explicit and implicit protocols within familiar work contexts and appreciates the importance of identifying and responding to protocols in new situations
Get the work done	1.1, 2.1- 2.3, 3.1	Uses a mix of intuitive and formal processes to identify key information and issues, evaluate alternative strategies, anticipate consequences and consider implementation issues

Unit Mapping Information

Code and title current version	Code and title previous version	Comments	Equivalence status
ICTICT509 Gather data to identify business requirements	ICAICT509A Gather data to identify business requirements	Updated to meet Standards for Training Packages	Equivalent unit

Links

Companion Volume implementation guides are found in VETNet - https://vetnet.education.gov.au/Pages/TrainingDocs.aspx?q=a53af4e4-b400-484e-b778-71c9e9d6aff2