Assessment Requirements for ICTICT401 Determine and confirm client business requirements

Release: 1

Assessment Requirements for ICTICT401 Determine and confirm client business requirements

Modification History

Release	Comments
Release 1	This version first released with ICT Information and Communications Technology Training Package Version 1.0.

Performance Evidence

Evidence of the ability to:

use investigative techniques to obtain information and document the business system problem

produce a clear statement of business expectations and needs, including critical business requirements.

Note: If a specific volume or frequency is not stated, then evidence must be provided at least once.

Knowledge Evidence

To complete the unit requirements safely and effectively, the individual must:

describe a variety of data gathering techniques

describe areas related to the client business in detail

interpret functional organisational charts

outline physical requirements of the client’s business, taking into account current system functionality, geography, environment, client user and cost constraints

describe products related to data capture

discuss the role of stakeholders and the degree of stakeholder involvement.

Assessment Conditions

Gather evidence to demonstrate consistent performance in conditions that are safe and replicate the workplace. Noise levels, production flow, interruptions and time variances must be typical of those experienced in the general information and communications technology (ICT) industry, and include access to:

current business needs

a client expectations brief

business objectives

systems, data gathering and appropriate software products.

Assessors must satisfy NVR/AQTF assessor requirements.

Links

Companion Volume implementation guides are found in VETNet - https://vetnet.gov.au/Pages/TrainingDocs.aspx?q=a53af4e4-b400-484e-b778-71c9e9d6aff2