Assessment Requirements for ICPSUP488 Ensure process improvements are sustained

Release: 1

Assessment Requirements for ICPSUP488 Ensure process improvements are sustained

Modification History

Release	Comments
Release 1	This version first released with ICP Printing and Graphic Arts Training Package Version 1.0.

Performance Evidence

Evidence of the ability to:

identify a process improvement (either from multiple small changes, or from one large change implemented over a period of several months) and:

describe the overall process relative to improvements being made

arrange all resources required for implementation

modify or develop procedures and training systems needed to support successful implementation

develop performance measurement tools and use these to measure performance after an agreed period of time

investigate causes of underperformance and implement action to improve performance

document how the process has resulted in sustained improvements in the workplace.

Note: If a specific volume or frequency is not stated, then evidence must be provided at least once.

Note: If a specific volume or frequency is not stated, then evidence must be provided at least once.

Knowledge Evidence

To complete the unit requirements safely and effectively, the individual must:

explain ways that improvements can be made

explain the role of procedures and training in improving processes

identify appropriate methods of measuring performance

explain how business performance goals are relevant in determining best measures of improved performance.

Assessment Conditions

Gather evidence to demonstrate consistent performance in conditions that are safe and replicate the workplace. Noise levels, production flow, interruptions and time variances must be typical of those experienced in the Support field of work and include access to:

an environment in which a process improvement can be implemented and reviewed

relevant documents, including records and procedures.

Assessors must satisfy NVR/AQTF assessor requirements.

Links

Companion Volume implementation guides are found in VETNet - https://vetnet.gov.au/Pages/TrainingDocs.aspx?q=a74b7a0f-a253-47e3-8be0-5d426e24131d