FNS50311 Diploma of Finance and Mortgage Broking Management

Release 2

FNS50311 Diploma of Finance and Mortgage Broking Management

Modification History

Release	Comments
Release 2	This version released with FNS10 Financial Services Training Package version 5.0. Update imported units: BSBSMB405A to BSBSMB405B. Qualification outcomes remain unchanged.
Release 1	This Qualification first released with FNS10 Financial Services Training Package version 2.0. Replaced BSBCOM501B Identify and interpret compliance requirements with FNSFMK505A Comply with financial services legislation with industry codes of practice. Replace TAADEL404B with updated unit TAEDEL402A Plan, Organise and facilitate learning in the workplace. Additional electives have been added: FNSRSK501A Undertake risk identification FNSRSK502A Assess risks. Replaces FNS50310 Diploma of Finance and Mortgage Broking Management.

Description

This qualification reflects management job roles in finance and mortgage broking, including roles that are independent, undertaken through an aggregator, or involve managing a workplace team.

Pathways Information

Pathways into this qualification

Pathways for candidates entering this qualification include:

Certificate IV in Finance and Mortgage Broking

Pathways from this qualification

A further learning pathway could be study in relevant higher education programs.

Licensing/Regulatory Information

There is no direct link between this qualification and licensing, legislative and/or regulatory requirements. However, where required, a unit of competency will specify relevant licensing, legislative and/or regulatory requirements that impact on the unit.

Entry Requirements

Not applicable.

Employability Skills Summary

The following table contains a summary of the employability skills required by industry for this qualification. The employability skills facets described here are broad industry requirements that may vary depending on qualification packaging options.

EMPLOYABILITY SKILLS QUALIFICATION SUMMARY
Employability Skill	Industry/enterprise requirements for this qualification include:
Communication	building trust and a rapport with clients developing and writing reports to specifications documenting clients’ complex or special needs to protect interests of clients and broker interpreting client requirements and tailoring products to meet their needs preparing and presenting correspondence in appropriate electronic format presenting complex information to the client questioning, listening and clarifying clients’ requirements using effective telephone techniques and having the ability to negotiate solutions with clients and colleagues using excellent customer service skills and maintaining an ongoing relationship with clients using excellent interpersonal skills to meet a client’s personal needs
Teamwork	conducting performance appraisals consulting other financial services professionals as required coordinating actions with other professionals making constructive contributions to group decision making processes managing the process of monitoring and reviewing team performance providing feedback, support and encouragement to team members
Problem solving	checking the accuracy of calculations conducting trend and risk analyses including product modelling determining security protocols identifying and resolving inconsistencies in information identifying OHS hazards and risk control planning for contingencies and using problem solving techniques to resolve workplace issues testing strategic assumptions undertaking risk identification, evaluating risk controls and conducting probability assessments
Initiative and enterprise	analysing, modelling, prioritising and measuring risk loan structures/options aligning customer characteristics to ‘best product’ continuously reviewing and applying emerging industry trends to product and service knowledge generating a range of options for clients to consider
Planning and organising	coordinating people, resources and or equipment to achieve optimum results creating action plans for complex loans to meet timelines and priorities establishing and maintaining records undertaking research and developing complex solutions
Self-management	acting as a role model for others managing own time and priorities and dealing with contingencies planning one’s work schedule and monitoring and evaluating own work performance understanding own work role and working within it working ethically and complying with all industry codes of practice and legislative requirements
Learning	adapting to change in technology and/or work practices developing and maintaining personal competency following workplace safety procedures identifying and encouraging opportunities for professional development seeking assistance and expert advice on behalf of clients
Technology	applying technology through the utilisation and application of computers, organisational software, organisational templates and telecommunication devices conducting web searches to research information using business technology to access, organise and monitor information

Packaging Rules

15 units must be achieved:

10 core units

plus 5 elective units.

3 elective units must be selected from the elective units listed below.

The remaining 2 elective units may be selected from the elective units listed below, any endorsed Training Package or accredited course. Elective units may be selected from a Certificate IV, Diploma or Advanced Diploma qualification.

Elective units must be relevant to the work outcome, local industry requirements and the qualification level.

Core units of competency:

FNSCUS501A Develop and nurture relationships with clients, other professionals and third party referrers

FNSFMB401A Prepare loan application on behalf of finance or mortgage broking clients

FNSFMB402A Provide finance and mortgage broking services

FNSFMB403A Present broking options to client

FNSFMB502A Identify and develop complex broking options for client

FNSFMB503A Present broking options to client with complex needs

FNSFMB504A Implement complex loan structures

FNSFMK505A Comply with financial services legislation and industry codes of practice

FNSINC401A Apply principles of professional practice to work in the financial services industry

BSBRSK401A Identify risk and apply risk management processes

Elective units of competency:

FNSFMB501A Settle applications and loan arrangements in the finance and mortgage broking industry

FNSORG502A Develop and monitor policy and procedures

FNSPRM601A Establish, supervise and monitor practice systems to conform with legislation and regulations

FNSPRM602A Improve the practice

FNSPRM603A Grow the practice

FNSRSK501A Undertake risk identification

FNSRSK502A Assess risks

FNSRSK602A Determine and manage risk exposure strategies

BSBINM401A Implement workplace information system

BSBMGT502B Manage people performance

BSBMGT515A Manage operational plan

BSBMGT605B Provide leadership across the organisation

BSBOHS303B Contribute to OHS hazard identification and risk assessment

BSBSMB405B Monitor and manage small business operations

BSBSUS501A Develop workplace policy and procedures for sustainability

TAEDEL402A Plan, organise and facilitate learning in the workplace