FNS41815 Certificate IV in Financial Services

Release 2

FNS41815 Certificate IV in Financial Services

Modification History

Release	Comments
Release 2	This version released with FNS Financial Services Training Package version 1.1 Release 2 created to correct typographical error
Release 1	This qualification first released with FNS Financial Services Training Package version 1.0

Qualification Description

This qualification is designed to provide a flexible general purpose pathway in the financial services industry. It is intended to meet the training needs of employees with roles that involve working across a range of duties in the financial services sector where a specialist qualification is not the most suitable qualification to meet their training needs. Individuals in these roles apply theoretical and technical knowledge and skills to work autonomously and exercise judgement in completing routine and non-routine activities.

Licensing/Regulatory Information

Work functions in the occupational areas where this qualification may be used are subject to regulatory requirements. Refer to the FNS Implementation Guide Companion Volume or the relevant regulator for specific guidance on requirements.

Entry Requirements

Nil.

Packaging Rules

Total number of units = 13

1 core units plus

12 elective units

The elective units consist of:

8 from the electives below or from a Certificate IV in the FNS Training Package (a minimum of 6 units must have an FNS code).

Of the remaining 4 units:

up to 4 may be from the electives

up to 4 may be from a Certificate IV or Diploma qualification in any currently endorsed training package or accredited course

up to 2 may be from a Certificate III qualification in any currently endorsed training package or accredited course.

The elective units chosen must be relevant to the work outcome and meet local industry needs.

Note: Where the packaging of this qualification meets the rules of a specialist qualification at this level, then the specialist qualification and not the generic qualification must be awarded. This includes where applicable, any entry requirements.

Core Units

FNSINC401	Apply principles of professional practice to work in the financial services industry

Elective Units

Entry level skill units

BSBWHS201	Contribute to health and safety of self and others

BSBWOR203	Work effectively with others

BSBWOR204	Use business technology

ASIC units

FNSASIC301	Establish client relationship and analyse needs

FNSASIC302	Develop, present and negotiate client solutions

General financial service units

FNSACC402	Prepare operational budgets

FNSACC403	Make decisions in a legal context

FNSACC405	Maintain inventory records

FNSBKG405	Establish and maintain a payroll system

FNSBNK401	Coordinate a small business customer portfolio

FNSBNK402	Align banking products with the needs of small business customers

FNSBNK403	Provide services in a Business Transaction Centre

FNSBNK404	Promote mobile banking services

FNSBNK405	Provide mobile banking sales and service

FNSBNK406	Manage customer visits

FNSCUS401	Participate in negotiations

FNSCUS402	Resolve disputes

FNSFLT401	Be MoneySmart through a career in Small Business

FNSFMK401	Reconcile financial transactions

FNSFMK402	Develop and maintain knowledge of financial markets products

FNSFMK403	Interpret financial markets information

FNSFMK505	Comply with financial services legislation and industry codes of practice

FNSINC402	Develop and maintain in-depth knowledge of products and services used by an organisation or sector

FNSINC501	Conduct product research to support recommendations

FNSORG401	Conduct individual work within a compliance framework

FNSPIM410	Collect, assess and use information

FNSRSK401	Implement risk management strategies

FNSSAM401	Sell financial products and services

FNSSAM402	Implement a sales plan

FNSSAM403	Prospect for new clients

Mortgage lending

FNSCRD401	Assess credit applications

FNSCRD402	Establish and maintain appropriate security

FNSCRD403	Manage and recover bad and doubtful debts

FNSCRD404	Utilise the legal process to recover outstanding debt

FNSCRD405	Manage overdue customer accounts

FNSCRD503	Promote understanding of the role and effective use of consumer credit

Generic units

BSBADM405	Organise meetings

BSBCUE405	Survey stakeholders to gather and record information

BSBCMM401	Make a presentation

BSBCOM401	Organise and monitor the operation of compliance management system

BSBCOM402	Implement processes for the management of a breach in compliance requirements

BSBCOM405	Promote compliance with legislation

BSBCUS401	Coordinate implementation of customer service strategies

BSBCUS402	Address customer needs

BSBCUS403	Implement customer service standards

BSBINM401	Implement workplace information system

BSBITS401	Maintain business technology

BSBITU402	Develop and use complex spreadsheets

BSBLDR402	Lead effective workplace relationships

BSBLDR403	Lead team effectiveness

BSBLEG413	Identify and apply the legal framework

BSBLEG415	Apply the principles of contract law

BSBMGT401	Show leadership in the workplace

BSBMGT403	Implement continuous improvement

BSBMGT405	Provide personal leadership

BSBPMG411	Apply project quality-management techniques

BSBPMG412	Apply project cost-management techniques

BSBPMG415	Apply project risk-management techniques

BSBREL402	Build client relationships and business networks

BSBRES401	Analyse and present research information

BSBRKG404	Monitor and maintain records in an online environment

BSBRSK401	Identify risk and apply risk management processes

BSBSMB407	Manage a small team

BSBWHS404	Contribute to WHS hazard identification, risk assessment and risk control

BSBWOR404	Develop work priorities

TAEDEL402A	Plan, organise and facilitate learning in the workplace

TAEDEL404A	Mentor in the workplace

Qualification Mapping Information

Code and title current version	Code and title previous version	Comments	Equivalence status
FNS41815 Certificate IV in Financial Services	FNS418111 Certificate IV in Financial Services	Updated to meet Standards for Training Packages.	Equivalent qualification

Links

Companion volumes are available from the IBSA website: <http://www.ibsa.org.au/companion_volumes> - http://www.ibsa.org.au/companion_volumes