CSCOFM036 Provide guidance and counsel

Release: 1

CSCOFM036 Provide guidance and counsel

Modification History

Release 1. This is the first release of this unit of competency in the CSC Correctional Services Training Package Release 4.0

Application

This unit describes the skills and knowledge required to encourage in others: awareness of behaviour personal responsibility self-management management of conflict and negative responses It includes the ability of the individual to reflect, self-regulate and adjust own behaviours accordingly. This unit applies to those working in roles where they provide guidance and counsel to offenders as part of offender case management. The skills and knowledge described in this unit must be applied within the legislative, regulatory and policy environment in which they are carried out. Organisational policies and procedures must be consulted and adhered to, particularly those related to contact with offenders. A person undertaking this role may work autonomously or as part of a team with support from a range of established sources. This role involves interpreting information and providing effective communication strategies. No licensing, legislative or certification requirements apply to unit at the time of publication.

Pre-requisite Unit

Not applicable.

Competency Field

Offender management

Unit Sector

Not applicable.

Elements and Performance Criteria

ELEMENTS	PERFORMANCE CRITERIA
Elements describe the essential outcomes.	Performance criteria describe the performance needed to demonstrate achievement of the element.
1	Encourage awareness of behaviour	1.1	Provide relevant information to the offender designed to develop awareness and understanding of their behaviour
1.2	Encourage the offender to identify the consequences of their behaviour to themselves and others
1.3	Constructively address unacceptable attitudes and behaviour and negotiate required changes
2	Encourage personal responsibility	2.1	Encourage the offender to determine realistic and achievable individual goals
2.2	Identify barriers to behaviour and attitude change and support positive approach
2.3	Assess levels of motivation and commitment to change through encouragement of positive elements
2.4	Identify realistic options for change, assess them for contribution to achieving goals and select options in consultation with the offender
2.5	Monitor progress against agreed objectives, timetable and achievements and give positive encouragement
2.6	Assist the offender to monitor own progress and response to setbacks and relapses
3	Promote selfmanagement and manage negative responses	3.1	Support the offender in identifying the sources and effects of personal difficulties
3.2	Assist the offender to identify patterns of behaviour that may be contributing to identified problems
3.3	Provide the offender with support in identifying and implementing positive alternative behaviours
3.4	Identify and assess required resources for their effectiveness and suitability to provide support to the offender
3.5	Provide feedback to enable further awareness of the effects of behaviour
3.6	Negotiate and agree to clear expectations of behaviour
3.7	Provide positive reinforcement of behaviour and acknowledge progress towards change when indicated
3.8	Identify and apply appropriate strategies to manage effective interactions with the offender
3.9	Identify personal development and training opportunities designed to promote behaviour change and encourage participation
4	Record and share information	4.1	Record relevant conversations and decisions in accordance with organisational procedures
4.2	Share and record information, development and progress in offender’s plan and with relevant stakeholders
4.3	Monitor and document progress of offender’s objectives, timetable and achievements in accordance with organisational procedures

Foundation Skills

Foundation skills essential to performance are explicit in the performance criteria of this unit of competency.

Range of Conditions

Range is restricted to essential operating conditions and any other variables essential to the work environment. Non-essential conditions may be found in the Companion Volume Implementation Guide.

Unit Mapping Information

This unit replaces and is equivalent to CSCOFM018 Provide guidance and counsel.

Links

Companion Volume implementation guides are found in VETNet - https://vetnet.gov.au/Pages/TrainingDocs.aspx?q=114e25cd-3a2c-4490-baae-47d68dcd2fde