Assessment Requirements for CPPSEC4022 Establish and implement ethics and governance arrangements for security businesses

Release: 1

Assessment Requirements for CPPSEC4022 Establish and implement ethics and governance arrangements for security businesses

Modification History

Release 1	This version first released with CPP Property Services Training Package Release 9.0. New unit.

Performance Evidence

To demonstrate competency, a candidate must meet the performance criteria of this unit by establishing and implementing ethics and governance arrangements for a security business, involving:

establish or review roles, responsibilities and governance accountabilities for:

one manager

two operational staff

one sub-contractor

develop or review policies and procedures to ensure compliance with governance arrangements in the following areas:

indemnity, insurance and risk management

reporting and records maintenance

complaints and grievances

staff conduct, behaviour and disciplinary action

develop or review a formal code of conduct that references current security industry standards, codes and guidelines, and through a review of security work practices and complaints, identify a minimum of two breaches of the code and suitable disciplinary actions for each breach.

Knowledge Evidence

To be competent in this unit, a candidate must demonstrate knowledge of:

legislative and regulatory requirements associated with operating a security business in the jurisdiction of operation:

client service standards

key requirements of Corporations Act 2001 and actions by business owners and directors that may constitute a breach of duties

fair trading and consumer protection

licensing in the security industry

privacy

indicators of ethical practice in the security industry:

acting in the best interests of clients and workers

acting with honesty, fairness and professionalism

complying with fiduciary duties and obligations

demonstrating ethical practice when using surveillance equipment

engaging in fair and legal contracting practices and paying workers correct entitlements

maintaining client privacy and confidentiality and information security

maintaining independence and disclosing and managing potential conflicts of interest

maintaining and applying knowledge of legislative and regulatory responsibilities

using clear communication in all dealings with all parties to security business transactions including providing written and signed documents

legal rights and obligations of different business ownership structures

principles of ethical practice and their application in the security industry:

clear communication

client focus

client protection

confidentiality, privacy and information security

fairness

honesty

professional courtesy

respect

purpose and application of Australian Security Industry Association Limited (ASIAL) standards, codes and guidelines:

cash-in-transit code of practice

code of ethics for the use and installation of closed circuit television (CCTV) equipment

codes and guidelines for best practice, including National Police Alarm Response Guideline, Electronic Home Security, AML/CTF compliance and the Care and Use of Security Dogs

security industry standards, codes and guidelines that guide professional conduct

types of behaviours considered unethical

types of governance arrangements required to be implemented to ensure security businesses meet legislative and regulatory responsibilities

workplace relations requirements associated with staff disciplinary actions.

Assessment Conditions

Assessors must meet the requirements for assessors contained in the Standards for Registered Training Organisations.

All individuals engaged by a licensed RTO for security licensing purposes must hold both a security trainers licence (where such a licence exists within the relevant jurisdiction) and the licence for performing the security activities for which the individual is providing training or assessment. Regulators may impose other assessor conditions to meet jurisdictional assessment requirements.

Assessment must be conducted in the workplace or in a simulated workplace environment. Candidates must have access to:

security industry legislation, regulations, codes, standards and guidelines that apply to security business operation and governance in the jurisdiction of operation

information technologies, resources and documentation required to achieve the performance evidence.

Links

Companion volumes to this training package are available at the VETNet website - https://vetnet.gov.au/Pages/TrainingDocs.aspx?q=6f3f9672-30e8-4835-b348-205dfcf13d9b