Assessment Requirements for CPPSEC3107 Monitor security and coordinate response from control rooms

Release: 1

Assessment Requirements for CPPSEC3107 Monitor security and coordinate response from control rooms

Modification History

Release 1.

Supersedes and is equivalent to CPPSEC3020A Monitor security from control room.

Updated to meet the Standards for Training Packages.

This version first released with CPP Property Services Training Package Version 7.0.

Performance Evidence

To demonstrate competency in this unit, a person must monitor security and coordinate response from control rooms to four alarm events covering different risk scenarios in each event.

In doing this, the person must meet the performance criteria for this unit.

Knowledge Evidence

To be competent in this unit, a person must demonstrate knowledge of:

standard operating procedures and workplace policies that ensure compliance with legislative and regulatory requirements when monitoring security and coordinating a response from a control room:

casinos and gaming

counter terrorism

duty of care

information privacy and confidentiality

licensing requirements and limits of own authority

surveillance

workplace health and safety (WHS)

approved communication terminology, call signs and radio channels used in the security industry

chain of command relevant to control room operation

communication formats relating to security systems (high speed, contact ID etc.)

crowd behaviour, dynamics and movement patterns that can threaten security

current national terrorism threat level and context

difference between local and monitored alarms

factors that may indicate escalation of conflict or risk and situations requiring specialist assistance

operational principles of a range of security systems, equipment and software used in control rooms

procedures for change of shift

procedures for communicating and collaborating with emergency services

procedures for deploying field staff to respond to security risks and alarms

procedures for preparing, storing and retrieving surveillance footage

process of dynamic risk assessment and how it is applied

purpose of Australia’s Strategy for Protecting Crowded Places from Terrorism and understanding of:

definition of crowded places

key security issues for crowded places

objectives, characteristics and identification of active armed offenders

definition of hostile vehicles and methods of attack

signs of chemical weapons attack and recommended response

general features of improvised explosive devices and recommended incident response

range of security risk or incident situations and appropriate response procedures implemented from a control room

roles and responsibilities of field staff

signs of possible harassment or assault

surveillance recording systems (digital and analogue) and interfaces

the phonetic alphabet and how it is used

types of computer operating systems used in a control room

types of behavioural anomalies and suspect behaviours that can indicate criminal activity, hostile reconnaissance or the potential for terrorist activity

types of detectors monitored from a control room including passive infrared sensor (PIR), and dual tech

ways that social and cultural differences may be expressed.

Assessment Conditions

Assessors must satisfy the requirements for assessors contained in the Standards for Registered Training Organisations (RTOs). All individuals engaged by a licensed RTO for security licensing purposes must hold both a security trainer’s licence (where such a licence exists within the relevant jurisdiction) and a security operative licence that authorises the security activities about which the individual is training/assessing. Regulators may impose other assessor conditions to meet jurisdictional assessment requirements.

Assessment of performance must be undertaken in a simulated workplace environment. Tasks are to be performed to the level of proficiency and within the time limits that would be expected in a workplace.

The assessment of performance evidence must be done by direct observation of the learner by an assessor, either by an assessor observing the learner physically or by an assessor observing the learner via audio and visual media.

Assessment of performance evidence is only valid where the learner has been assessed performing the role of a security officer. Assessors are responsible for ensuring that the person demonstrating competency has access to:

specifications of assessment tasks to monitor security and coordinate response from control rooms

appropriate documents, materials, equipment and personal protective equipment (PPE) currently used in industry

standard operating procedures and workplace policies related to the security work role and which specify requirements for complying with industry legislation and regulations

a security control room with operational equipment and systems.

Links

Companion volumes to this training package are available at the VETNet website - https://vetnet.gov.au/Pages/TrainingDocs.aspx?q=6f3f9672-30e8-4835-b348-205dfcf13d9b