Assessment Requirements for CPPSEC3104 Coordinate monitoring and control of individual and crowd behaviour

Release: 1

Assessment Requirements for CPPSEC3104 Coordinate monitoring and control of individual and crowd behaviour

Modification History

Release 1.

Supersedes and is equivalent to CPPSEC2010A Protect safety of persons.

Updated to meet the Standards for Training Packages.

This version first released with CPP Property Services Training Package Version 7.0.

Performance Evidence

To demonstrate competency in this unit, a person must on two separate occasions and at different sites, coordinate monitoring and control of individual and crowd behaviour. On each occasion the person must prepare documented outcomes and observations of individual and crowd monitoring activities that identify at least one procedural improvement.

In doing this, the person must meet the performance criteria for this unit.

Knowledge Evidence

To be competent in this unit, a person must demonstrate knowledge of:

workplace policies and procedures and client policies that ensure compliance with legal rights and responsibilities when coordinating the monitoring and control of individual and crowd behaviour:

anti-discrimination and diversity

apprehension, arrest and restraint of persons

counter terrorism

crowd control and control of persons under the influence of intoxicating substances

duty of care

limits of own authority

right of entry under common law

trespass and the removal of persons

use of force

workplace health and safety (WHS)

approved communication terminology, call signs and radio channels used in the security industry

basic principles of effective leadership

crowd behaviour, dynamics and movement patterns that can threaten security

current national terrorism threat level and context

how negotiation techniques can be used to defuse and resolve conflict

measures to prevent crushing in mass gatherings

procedures for communicating and collaborating with emergency services

process of dynamic risk assessment and how it is applied

purpose of Australia’s Strategy for Protecting Crowded Places from Terrorism and understanding of:

definition of crowded places

key security issues for crowded places

objectives, characteristics and identification of active armed offenders

definition of hostile vehicles and methods of attack

signs of chemical weapons attack and recommended response

general features of improvised explosive devices and recommended incident response

right of entry rules for work area

security risks posed by crowds and mass gatherings

signs of intoxication

signs and symptoms of restraint asphyxia

signs that a person is drug-affected

site emergency and evacuation plans and procedures

site layout, including entrances, exits, first-aid points and potential hazards

the phonetic alphabet and how it is used

types of behavioural anomalies and suspect behaviours that can indicate criminal activity, hostile reconnaissance or the potential for terrorist activity

types of behaviours and non-verbal language that can escalate conflict

understanding of the force model

ways that social and cultural differences may be expressed.

Assessment Conditions

Assessors must satisfy the requirements for assessors contained in the Standards for Registered Training Organisations (RTOs). All individuals engaged by a licensed RTO for security licensing purposes must hold both a security trainer’s licence (where such a licence exists within the relevant jurisdiction) and a security operative licence that authorises the security activities about which the individual is training/assessing. Regulators may impose other assessor conditions to meet jurisdictional assessment requirements.

Assessment of performance must be undertaken in an operational workplace environment or environment that reflects workplace conditions. Tasks are to be performed to the level of proficiency and within the time limits that would be expected in a workplace.

The assessment of performance evidence must be done by direct observation of the learner by an assessor, either by an assessor observing the learner physically or by an assessor observing the learner via audio and visual media.

Assessment of performance evidence is only valid where the learner has been assessed performing the role of a security officer.

Assessors are responsible for ensuring that the person demonstrating competency has access to:

specifications of assessment tasks to coordinate monitoring and control of individual and crowd behaviour

appropriate documents, materials, equipment and personal protective equipment (PPE) currently used in industry

standard operating procedures and workplace policies related to the security work role and which specify requirements for complying with industry legislation and regulations.

Links

Companion volumes to this training package are available at the VETNet website - https://vetnet.gov.au/Pages/TrainingDocs.aspx?q=6f3f9672-30e8-4835-b348-205dfcf13d9b