Assessment Requirements for CPPREP5003 Manage ethical practice in the property industry

Release: 1

Assessment Requirements for CPPREP5003 Manage ethical practice in the property industry

Modification History

Release 1	This version first released with CPP Property Services Training Package Release 8.0. New unit of competency.

Performance Evidence

To demonstrate competency in this unit, a person must manage, monitor and evaluate ethical practices in a property agency. The person must analyse, determine and evaluate ethical practice management systems, including reporting processes, for a minimum of two areas of ethical best practice.

In doing this, the person must meet the performance criteria for this unit.

Knowledge Evidence

To be competent in this unit, a person must demonstrate knowledge of:

impact of Commonwealth and state or territory legislation and regulations relating to ethical practice in the property industry

property industry codes and principles of ethical practice

property agency policies, procedures and standards

industry best practice and quality standards

methods and tools for recording and reporting on ethical practice in the property industry

range of analysis techniques to interpret operational and feedback data relating to ethical practice

processes for:

identifying personal and agency reputational risks in the property industry

identifying risks to achieving ethical best practice in the property industry

analysing and rating identified risks in terms of likelihood and consequences

preparing risk control and risk mitigation strategies

incorporating risk control and risk mitigation strategies into policies, procedures and business strategies in the property industry

management and communication techniques for leading, mentoring and motivating teams in the property industry.

Assessment Conditions

Assessors must satisfy the requirements for assessors listed in the Standards for Registered Training Organisations.

Assessment must be conducted in the workplace or in a simulated workplace environment.

Assessors are responsible for ensuring that the person demonstrating competency has access to:

materials and equipment meeting the operational requirements for a property agency:

policies, procedures and documentation relating to ethical practice in a property agency

legislation in the state or territory of operation relating to ethical practice in the property industry

equipment, communication and data access and storage technology required to prepare documentation and maintain records.

Links

Companion volumes to this training package are available at the VETNet website - https://vetnet.gov.au/Pages/TrainingDocs.aspx?q=6f3f9672-30e8-4835-b348-205dfcf13d9b