CPPCLO3009 Clean glass surfaces

Release: 2

CPPCLO3009 Clean glass surfaces

Modification History

Release	Comment
Release 1	Replaces superseded equivalent CPPCLO2009A Clean glass surfaces. This version first released with CPP Property Services Training Package Version 4.
Release 2	Minor update to typo in the Knowledge Evidence, replace ‘distilling’ with ‘diluting’.

Application

This unit of competency specifies the outcomes required to clean glass surfaces, including mirrors, doors and windows, from the ground using extension poles to aid access if required. The unit covers assessing the extent of the cleaning task and selecting required equipment, chemicals and methods. All work is conducted according to job, health and safety, and company requirements.

The unit supports cleaners who work alone or in teams. It applies to ordinary or frosted glass or mirrors as well as to textured glass surfaces in a range of commercial and residential work sites.

No licensing, legislative, regulatory, or certification requirements apply to this unit of competency at the time of endorsement.

Pre-requisite Unit

Nil

Unit Sector

Cleaning operations

Elements and Performance Criteria

Elements describe the essential outcomes.	Performance criteria describe the performance needed to demonstrate achievement of the element. Where bold italicised text is used, further information is detailed in the range of conditions.
1.	Plan and prepare to clean glass surfaces.	1.1.	Glass surfaces to be cleaned are assessed for extent of cleaning required and issues are clarified.
1.2.	Work site hazards are assessed and risks controlled according to company, legislative, and health and safety requirements.
1.3.	Surface soil is inspected and identified as organic or inorganic and required cleaning techniques are confirmed.
1.4.	Glass surface is inspected for pre-existing damage and defects are reported according to company requirements.
1.5.	Equipment is selected according to job requirements, checked for serviceability, and faults are rectified or reported before starting work.
1.6.	Cleaning chemicals are selected and prepared according to manufacturer specifications, and health and safety and company requirements.
1.7.	Personal protective equipment (PPE) is sourced according to manufacturer specifications, and health and safety and company requirements.
1.8.	Signs and barricades are selected and installed according to health and safety, and company requirements.
2.	Clean glass.	2.1.	Existing soil is carefully scraped from glass surface as required, using required equipment.
2.2.	Spot cleaning techniques are used according to specified requirements.
2.3.	Glass surface is washed and squeegeed according to specified requirements.
2.4.	Window edges and sills are wiped to remove soil and waste.
2.5.	Glass surface, surrounding areas and floor are checked to be free of chemicals, water and soil.
3.	Tidy work site.	3.1.	Collected soil and waste are disposed of according to client and company specifications, and legislative, environmental, and health and safety requirements.
3.2.	Signs and barricades are removed according to health and safety, and company requirements.
4.	Clean and safety check equipment, and store equipment and chemicals.	4.1.	Equipment and PPE are cleaned, safety checked, and stored according to manufacturer specifications, and environmental, health and safety, and company requirements.
4.2.	Unused chemicals are stored or disposed of according to manufacturer specifications, and health and safety and company requirements.

Foundation Skills

This section describes the language, literacy, numeracy and employment skills essential to performance in this unit but not explicit in the performance criteria.
Skill	Performance feature
Numeracy skills to:	dilute and mix chemicals required for cleaning tasks using whole numbers and routine fractions.
Oral communication skills to:	ask questions to clarify job requirements respond clearly and concisely to client questions report faults or damage.
Reading skills to:	interpret simple, structured manufacturer instructions when using equipment and preparing chemicals interpret directions and safety instructions, including: equipment operating manuals product labels safety data sheets (SDS).
Writing skills to:	document and report faults in equipment to manufacturer and other personnel.

Range of Conditions

This section specifies work environments and conditions that may affect performance. Essential operating conditions that may be present (depending on the work situation, needs of the candidate, accessibility of the item, and local industry and regional contexts) are included. Bold italicised wording, if used in the performance criteria, is detailed below.
Hazards that must be assessed include:	biological and environmental contaminants chemical exposure via absorption, ingestion and inhalation chemical reactivity dust and fibre particulates electrical environmental allergens explosions fatigue fire manual handling noise poor ventilation slips, trips and falls syringes and sharps working in confined spaces.
Health and safety requirements must include:	access to communication devices when working alone compliance with Safe Work Australia regulations and guidelines electrical equipment test and tag compliance emergency response procedures environmental controls hazard signs and barricades health and safety induction and refresher training manual handling techniques processes for safely dispensing chemicals risk assessment procedures, including: hazardous chemicals register hierarchy of control job safety analyses (JSA) for low-risk situations safe work method statements (SWMS) for high-risk situations incident reporting SDS selection and use of required PPE storage and maintenance of equipment according to manufacturer specifications use of first aid according to SDS information.
Cleaning techniques must include:	pre-spraying scraping spot cleaning squeegeeing wiping.
Equipment must include a squeegee and at least two of the following:	bucket chamois cobwebber extension pole glass scraper hose lamb’s wool applicator lint-free cloths microfibre products.
Cleaning chemicals must include at least one of the following:	glass cleaners solvent cleaners surfactants.
Personal protective equipment must include at least two of the following:	eye protection gloves masks safety shoes sun protection.

Unit Mapping Information

CPPCLO2009A Clean glass surfaces

Links

Companion Volume implementation guides are found in VETNet - https://vetnet.gov.au/Pages/TrainingDocs.aspx?q=6f3f9672-30e8-4835-b348-205dfcf13d9b