CHC50608 Diploma of Community Services Work

Release: 1

CHC50608 Diploma of Community Services Work

Modification History

Not Applicable

Description

This qualification addresses work in roles that usually involve service delivery, either direct client work and/or community education or development projects.

Workers at this level operate at an advanced skill level and may also have responsibility for the supervision of other staff and volunteers.

Occupational titles may include:

Assessor	Family support worker
Case coordinator	Group facilitator / coordinator
Case worker or manager	Pastoral care counsellor
Client service assessor	Pastoral care manager
Community services worker	Program coordinator or manager
Community worker	Senior youth officer / chaplain
Coordinator	Social welfare worker
Coordinator family services	Support facilitator
Early intervention worker	Welfare worker

Pathways Information

Not Applicable

Licensing/Regulatory Information

Not Applicable

Entry Requirements

Entry requirements

To gain entry into CHC50608 Diploma of Community Services Work candidates must:

1.	Be recognised as competent, through a recognised training program or recognition process, against the following core units of competency from CHC40708 Certificate IV in Community Services Work:

CHCCS411B	Work effectively in the community sector

HLTHIR403C	Work effectively with culturally diverse clients and co-workers

OR

2.	Have sufficient relevant experience and knowledge of community work and/or community services to indicate likely success at this level of qualification in a job role involving:

The application of knowledge with depth in some areas and demonstration of a broad range of technical and other skills

A wide range of tasks and roles in a variety of contexts, with complexity in the range and choices of actions required and including work with culturally diverse clients and co-workers

The exercise of discretionary judgement and decision making under general guidance.

Work application requirements

To be assessed as competent in this qualification, individual workers are required to undertake supervised work placements in a relevant community service delivery setting, involving, for example, direct client work or community education or development.

Evidence provided by the supervisor will contribute to assessment of the candidate's ability to work at this level.

Employability Skills Summary

Refer to the Topic: Introduction to the Employability Skills Qualification Summaries

Packaging Rules

PACKAGING RULES 18 units are required for award of this qualification including: 11 core units 7 elective units A wide range of elective units is available, including: Group A electives of which one must be selected Group B electives of which one must be selected Group C elective which is recommended for culturally aware and respectful practice Other relevant electives listed below Units of competency to address workplace requirements and packaged at the level of this qualification or higher in Community Services and/or Health Training Packages Where appropriate, to address workplace requirements, up to 3 units of competency packaged at the level of this qualification or higher in other relevant Training Packages or accredited courses where the details of those courses are available on the NTIS or other public listing

Core units

CHCCD514A	Implement community development strategies

CHCCM503C	Develop, facilitate and monitor all aspects of case management

CHCCOM504A	Develop, implement and promote effective workplace communication

CHCCS500A	Conduct complex assessment and referral

CHCCSL501A	Work within a structured counselling framework

CHCCW503A	Work intensively with clients

CHCGROUP403D	Plan and conduct group activities

CHCLD415A	Confirm client developmental status

CHCLD514A	Analyse impacts of sociological factors on clients in community work and services

CHCORG428A	Reflect on and improve own professional practice

HLTOHS300B	Contribute to OHS processes

Group A electives - one unit must be selected

One of the following units must be selected

CHCAD504A	Provide advocacy and representation services

CHCAD603A	Provide systems advocacy services

Group B electives - one unit must be selected

One of the following units must be selected

CHCCS502B	Maintain legal and ethical work practices

CHCCS522A	Address complex legal and ethical issues in professional practice (Note pre-requisite CHCCS400B)

CHCCSL508A	Apply legal and ethical responsibilities in counselling practice

The importance of culturally aware and respectful practice

All workers undertaking community services work need foundation knowledge to inform their work with Aboriginal and/or Torres Strait Islander clients and co-workers and with clients and co-workers from culturally and linguistically diverse backgrounds. This foundation must be provided and assessed as part of a holistic approach to delivery and assessment of this qualification. Specific guidelines for assessment of this aspect of competency are provided in the Assessment Guidelines for the Community Services Training Package.

Group C - elective recommended for culturally aware and respectful practice

This qualification has been structured (through the Entry requirements) to provide a specific focus on culturally diverse clients. Where work also involves a specific focus on Aboriginal and/or Torres Strait Islander clients or communities, the following elective is recommended:

HLTHIR404D	Work effectively with Aboriginal and/or Torres Strait Islander people

Other relevant electives

Electives are to be selected in line with specified Packaging Rules. The following grouping of relevant electives is provided to facilitate selection and does not necessarily reflect workplace requirements. Electives may be selected from one or more groups. Employers may specify certain electives as required to address specific workplace needs.

Domestic and family violence electives

CHCDFV402C	Manage own professional development in responding to domestic and family violence

CHCDFV404C	Promote community awareness of domestic and family violence

CHCDFV505C	Counsel clients affected by domestic and family violence

CHCDFV509C	Work with users of violence to effect change

CHCDFV510C	Facilitate workplace debriefing and support processes

Settlement work electives

CHCAD401D	Advocate for clients

CHCCM402D	Establish and monitor a case plan

CHCCS421A	Undertake community sector work within own community

CHCCS607D	Coordinate in-service assessment and response to address client needs

CHCSW401A	Work effectively with forced migrants

CHCSW402A	Undertake bicultural work with forced migrants in Australia

Counselling and pastoral care electives

CHCCSL502A	Apply specialist interpersonal and counselling interview skills

CHCCSL503A	Facilitate the counselling relationship

CHCCSL507A	Support clients in decision-making processes

CHCCSL509A	Reflect and improve upon counselling skills (Note pre-requisites CHCCSL501A, CHCCSL503A, CHCCSL507A)

PUADEFCH001B	Provide pastoral care

PUADEFCH002C	Provide ethical and pastoral advice

Working with people with disabilities

CHCDIS301B	Work effectively with people with a disability

CHCDIS302A	Maintain an environment to empower people with disabilities

CHCDIS322A	Support community participation and inclusion

CHCDIS400C	Provide care and support

CHCDIS404C	Design procedures for support

CHCDIS507C	Design and adapt surroundings to group requirements

CHCDIS509D	Maximise participation in work by people with disabilities

CHCDIS511A	Coordinate services for people with disabilities

Working with children and young people

CHCCHILD401A	Identify and respond to children and young people at risk

CHCCS521A	Assess and respond to individuals at risk of suicide

CHCYTH301E	Work effectively with young people

CHCYTH404D	Support young people in crisis (Note pre-requisite: CHCYTH301E)

CHCYTH506A	Provide services for young people appropriate to their needs and circumstances

CHCYTH608C	Manage service response to young people in crisis

Working with people with mental health issues

CHCCS521A	Assess and respond to individuals at risk of suicide

CHCMH408B	Provide interventions to meet the needs of consumers with mental health and AOD issues

CHCMH409A	Facilitate consumer, family and carer participation in the recovery process

CHCMH411A	Work with people with mental health issues

CHCMH504D	Provide a range of services to people with mental health issues

Working with people with alcohol and other drug issues

CHCAOD408A	Assess needs of clients with alcohol and/or other drugs issues

CHCAOD409D	Provide alcohol and/or other drug withdrawal services

HLTFA301C	Apply first aid

HLTFA402C	Apply advanced first aid (Note pre-requisite: HLTFA301C)

Social housing electives

CHCCH427A	Work effectively with people experiencing or at risk of homelessness

CHCCH428A	Work effectively within the Australian housing system

CHCCH522A	Undertake outreach work

Administration and coordination electives

CHCADMIN508B	Manage limited budgets and financial accountabilities

CHCADMIN604B Manage the finances, accounts and resources of an organisation

CHCCD516A	Work within organisation and government structures to enable community development outcomes

CHCCS400B	Work within a relevant legal and ethical framework

CHCINF505C	Meet statutory and organisation information requirements

CHCORG506D	Coordinate the work environment

CHCORG525D	Recruit and coordinate volunteers

CHCPOL504B	Develop and implement policy

PSPMNGT605B	Manage diversity

Evidence and research based practice

CHCPOL403B	Undertake research activities

CHCPOL501A	Access evidence and apply in practice

Community development electives

CHCCD505D	Develop community resources

CHCCD508C	Support community action

CHCCD509C	Support community leadership

CHCCD606C	Establish and develop community organisations

CHCCD615A	Develop and implement community development strategies

CHCPOL505B	Manage research activities

Community education electives

CHCCD402A	Develop and provide community education projects

CHCCED311A	Provide sexual and reproductive health information to clients

CHCCED511A	Develop, implement and review sexual and reproductive health education programs

CHCCS414A	Provide education and support on parenting, health and well being

CHCPROM502B	Implement health promotion and community intervention

Financial, language, literacy and numeracy electives

CHCFLE301A	Work with clients needing financial literacy education

CHCFLE302A	Educate clients in fundamental financial literacy skills

CHCFLE303A	Educate clients to understand debt and consumer credit

CHCLLN403A	Identify clients with language, literacy and numeracy needs and respond effectively

Oral health

CHCOHC401A	Inform and encourage clients and groups to understand and achieve good oral health

CHCOHC402A	Support and encourage clients and groups to learn practical aspects of oral health care