CHC40708 Certificate IV in Community Services Work

Release: 1

CHC40708 Certificate IV in Community Services Work

Modification History

Not Applicable

Description

This qualification covers workers who provide a range of services and interventions to clients, and/or who implement community education and interventions. Work may take place in a range of contexts such as community based organisations, residential rehabilitation services and outreach services and workers may have supervisory responsibilities.

The qualification:

Defines knowledge and skills required by support workers and case workers who work autonomously under the broad guidance of others

Refers to specific knowledge of a client group and appropriate intervention processes applied in residential and community settings.

On completion of this qualification the worker will be able to design and deliver programs that aim to enhance the well being of individuals and groups.

Occupational titles may include:

Case worker	Health education officer
Community services worker	Outreach officer
Community support worker	Support worker
Domestic violence worker	Welfare support worker
Early intervention homelessness worker	Welfare worker
Family support worker

Pathways Information

Not Applicable

Licensing/Regulatory Information

Not Applicable

Entry Requirements

Not Applicable

Employability Skills Summary

Refer to the Topic: Introduction to the Employability Skills Qualification Summaries

Packaging Rules

PACKAGING RULES 14 units are required for award of this qualification including: 9 core units 5 elective units A wide range of elective units is available, including: Group A OHS electives of which one unit must be selected for this qualification Group B elective which is recommended for culturally aware and respectful practice Other relevant electives listed below Units of competency to address workplace requirements and packaged at the level of this qualification or higher in Community Services and/or Health Training Packages Where appropriate, to address workplace requirements, up to 2 units of competency packaged at the level of this qualification or higher in other relevant Training Packages or accredited courses where the details of those courses are available on the NTIS or other public listing

Core units

CHCCD412B	Work within a community development framework

CHCCHILD401A	Identify and respond to children and young people at risk

CHCCOM403A	Use targeted communication skills to build relationships

CHCCS400B	Work within a relevant legal and ethical framework

CHCCS411B	Work effectively in the community sector

CHCCS412D	Deliver and develop client services

CHCCS422A	Respond holistically to client issues and refer appropriately

CHCORG405D	Maintain an effective work environment

HLTHIR403C	Work effectively with culturally diverse clients and co-workers

Group A OHS electives - one unit must be selected

One of the following OHS units must be selected for this qualification.

HLTOHS300B	Contribute to OHS processes

HLTOHS401A	Maintain workplace OHS processes

The importance of culturally aware and respectful practice

All workers undertaking community services work need foundation knowledge to inform their work with Aboriginal and/or Torres Strait Islander clients and co-workers and with clients and co-workers from culturally and linguistically diverse backgrounds. This foundation must be provided and assessed as part of a holistic approach to delivery and assessment of this qualification. Specific guidelines for assessment of this aspect of competency are provided in the Assessment Guidelines for the Community Services Training Package.

Group B - elective recommended for culturally aware and respectful practice

This qualification has been structured to provide a specific focus on culturally diverse clients.

Where work also involves a specific focus on Aboriginal and/or Torres Strait Islander clients or communities, candidates are recommended to select the following unit:

HLTHIR404D	Work effectively with Aboriginal and/or Torres Strait Islander people

Other relevant electives

Electives are to be selected in line with specified Packaging Rules. The following grouping of relevant electives is provided to facilitate selection and does not necessarily reflect workplace requirements. Electives may be selected from one or more groups. Employers may specify that certain electives are required to address specific workplace needs.

Case work and case management electives

CHCCM401D	Undertake case management

CHCCM402D	Establish and monitor a case plan

CHCCM404A	Undertake case management for clients with complex needs

CHCCM503C	Develop, facilitate and monitor all aspects of case management

Administration electives

BSBWOR204A	Use business technology

CHCADMIN305E	Work within the administration protocols of the organisation

CHCADMIN403D	Undertake administrative work

CHCPOL402B	Contribute to policy development

CHCPOL403B	Undertake research activities

Advocacy electives

CHCAD401D	Advocate for clients

CHCAD402D	Support the interests, rights and needs of clients within duty of care requirements

CHCNET301D	Participate in networks

CHCNET404A	Facilitate links with other services

Client service electives

CHCCS401B	Facilitate responsible behaviour

CHCCS403B	Provide brief intervention

CHCCS404B	Facilitate family intervention strategies

CHCCS407B	Operate referral procedures

CHCCS414A	Provide education and support on parenting, health and well being

CHCCS427A	Facilitate adult learning and development

CHCCS503A	Develop, implement and review services and programs to meet client needs

CHCCS506A	Promote and respond to workplace diversity

CHCCS521A	Assess and respond to individuals at risk of suicide

CHCCS604A	Manage the delivery of quality services to clients

CHCLLN403A	Identify clients with language, literacy and numeracy needs and respond effectively

CHCPROT409D	Provide primary residential care

CHCPROT411C	Provide for care and protection of clients in specific need

CHCRF402B	Provide intervention support to children and families

HLTCSD306C	Respond effectively to difficult or challenging behaviour

HLTHIR404D	Work effectively with Aboriginal and/or Torres Strait Islander people

Community work electives

CHCCD307C	Support community resources

CHCCD401D	Support community participation

CHCCD404D	Develop and implement community programs

CHCCD413D	Work within specific communities

CHCCD420A	Work to empower Aboriginal and/or Torres Strait Islander communities

CHCCED311A	Provide sexual and reproductive health information to clients

CHCCED511A	Develop, implement and review sexual and reproductive health education programs

CHCCS421A	Undertake community sector work within own community

CHCGROUP403D	Plan and conduct group activities

CHCINF407D	Meet information needs of the community

CHCPROM502B	Implement health promotion and community intervention

Domestic and family violence

CHCDFV301A	Recognise and respond appropriately to domestic and family violence

Settlement work

CHCCH427A	Work effectively with people experiencing or at risk of homelessness

CHCCS421A	Undertake community sector work within own community

CHCSW401A	Work effectively with forced migrants

CHCSW402A	Undertake bicultural work with forced migrants in Australia

TAEDEL402A	Plan, organise and facilitate learning in the workplace

Working with children and young people

CHCCHILD404A	Support the rights and safety of children and young people

CHCYTH301E	Work effectively with young people

CHCYTH402B	Work effectively with young people in the youth work context

CHCYTH404D	Support young people in crisis (Note pre-requisite: CHCYTH301E)

CHCYTH511B	Work effectively with young people and their families

Working with people with alcohol and other drug issues

CHCAOD402B	Work effectively in the alcohol and other drugs sector

CHCAOD407D	Provide needle and syringe services

CHCAOD408A	Assess needs of clients with alcohol and/or other drugs issues

CHCAOD409D	Provide alcohol and/or other drug withdrawal services

HLTFA301C	Apply first aid

HLTFA402C	Apply advanced first aid (Note pre-requisite: HLTFA301C)

Working with older people

CHCAC416A	Facilitate support responsive to the specific nature of dementia

CHCAC417A	Implement interventions with older people at risk of falls

CHCPA402B	Plan for and provide care services using a palliative approach

Working with people with disabilities

CHCCS413A	Support individuals with autism spectrum disorder

CHCDIS301B	Work effectively with people with a disability

CHCDIS410A	Facilitate community participation and inclusion

CHCDIS411A	Communicate using augmentative and alternative communication strategies

Working with people with mental health issues

CHCMH402A	Apply understanding of mental health issues and recovery processes

CHCMH411A	Work with people with mental health issues

Team coordination and supervision

CHCCS417A	Provide support and care relating to suicide bereavement

CHCCS426A	Provide support and care relating to loss and grief

CHCORG406B	Supervise work

CHCORG423B	Maintain quality service delivery

Social housing work

CHCCH301B	Work effectively in social housing

CHCCH410A	Manage and maintain tenancy agreements and services

CHCCS416A	Assess and provide services for clients with complex needs

Homelessness support

CHCCH301B	Work effectively in social housing

CHCCH427A	Work effectively with people experiencing or at risk of homelessness

CHCCS416A	Assess and provide services for clients with complex needs

Financial literacy education

CHCFLE301A	Work with clients needing financial literacy education

CHCFLE302A	Educate clients in fundamental financial literacy skills

CHCFLE303A	Educate clients to understand debt and consumer credit

Oral health

CHCOHC401A	Inform and encourage clients and groups to understand and achieve good oral health

CHCOHC402A	Support and encourage clients and groups to learn practical aspects of oral health care