Assessment Requirements for CHCGRP001 Support group activities

Release: 1

Assessment Requirements for CHCGRP001 Support group activities

Modification History

Release	Comments
Release 1	This version was released in CHC Community Services Training Package release 3.0 and meets the requirements of the 2012 Standards for Training Packages. Merged CHCGROUP201C and CHCGROUP302D. Significant changes to the elements and performance criteria. New evidence requirements for assessment including volume and frequency requirements. Significant change to knowledge evidence.

Performance Evidence

The candidate must show evidence of the ability to complete tasks outlined in elements and performance criteria of this unit, manage tasks and manage contingencies in the context of the job role. There must be evidence that the candidate has:

participated in, and supported the activities of, at least 3 different groups, where groups comprise at least 5 members

modelled the following communication skills when participating in groups:

active listening

questioning

rapport-building

conflict resolution

clarity in communication.

Knowledge Evidence

The candidate must be able to demonstrate essential knowledge required to effectively complete tasks outlined in elements and performance criteria of this unit, manage tasks and manage contingencies in the context of the work role. This includes knowledge of:

legal and ethical considerations for group work, and how these are applied in organisations and individual practice:

codes of conduct

discrimination

duty of care

mandatory reporting

privacy, confidentiality and disclosure

records management

work role boundaries – responsibilities and limitations

work health and safety

policies and procedures

nature of groups and the way they operate at an overview level, including:

dynamics of groups

stages of group development

stages of change

styles of group leadership and decision-making

communication techniques and how they are used within groups, including:

active listening and questioning

rapport building

conflict resolution

non-verbal communication

nature of resources provided to groups, including:

information/referrals

facilities

equipment/materials

administrative support

facilitation of meetings

worker skills/expertise

nature of support provided including:

resources managed by the organisation

advice, information and facilitation

individual or group supervision.

Assessment Conditions

Skills must have been demonstrated in the workplace or in a simulated environment that reflects workplace conditions. The following conditions must be met for this unit:

use of suitable facilities, equipment and resources, including:

organisation policies and procedures

group member information

modelling of industry operating conditions, including:

scenarios that involve interactions with groups.

Assessors must satisfy the Standards for Registered Training Organisations (RTOs) 2015/AQTF mandatory competency requirements for assessors.

Links

Companion Volume implementation guides are found in VETNet - https://vetnet.gov.au/Pages/TrainingDocs.aspx?q=5e0c25cc-3d9d-4b43-80d3-bd22cc4f1e53