Assessment Requirements for CHCGMB001 Assess the needs of clients with problem gambling issues

Release: 1

Assessment Requirements for CHCGMB001 Assess the needs of clients with problem gambling issues

Modification History

Release	Comments
Release 1	This version was released in CHC Community Services Training Package release 3.0 and meets the requirements of the 2012 Standards for Training Packages. Supersedes CHCGMB502A. Significant changes to the elements and performance criteria. New evidence requirements for assessment including volume and frequency requirements. Significant change to knowledge evidence.

Performance Evidence

The candidate must show evidence of the ability to complete tasks outlined in elements and performance criteria of this unit, manage tasks and manage contingencies in the context of the job role. There must be evidence that the candidate has:

worked collaboratively with at least 3 clients who gamble to harmful levels, including:

assessing and documenting client issues

developing individualised case plans that identify strategies to assist them in to overcome problems associated with gambling

used the following communication skills in work with clients:

effective use of body language

paraphrasing

reflecting feelings

open and closed questioning or probing

summarising

reframing

exploring options

use of normalising statements.

Knowledge Evidence

The candidate must be able to demonstrate essential knowledge required to effectively complete tasks outlined in elements and performance criteria of this unit, manage tasks and manage contingencies in the context of the work role. This includes knowledge of:

legal and ethical considerations (national, state/territory and local) for problem gambling, and how these are applied in organisations and individual practice:

codes of conduct

discrimination

duty of care

human rights

privacy, confidentiality and disclosure

records management

rights and responsibilities of workers, employers and clients

specific legislation that affects gambling, including:

state/territory Responsible Conduct of Gaming

work role boundaries – responsibilities and limitations

work health and safety

types of gambling services in Australia and the different ways they are made available

key gambling industry stakeholders and their interrelationships

context for work in problem gambling, including:

sector values and philosophies

historical – changing attitudes and approaches

cultural – factors that motivate people to gamble

political – current policy context

economic – links between economic conditions and levels of gambling, socioeconomic patterns, state revenue generation

definitions and key indicators of problem gambling

stages of problem gambling

features of responsible gambling

graduated risks of some forms of gambling

potential impacts of problem gambling

different models of work in problem gambling, when and how they are used, including:

individual counselling and therapy

internet and telephone counselling

working with families and relationship counselling

community awareness, development and education

assessment and referral services

outpatient services

peer support/self help

crisis situation responses

relapse prevention

harm minimisation

group work

financial counselling

case management

residential and inpatient services

existence and meaning of myths, chance, odds, randomness, gambling cycle

problem gambling assessment processes, including:

range of issues to be covered

types of assessment screens and tools

factors influencing the current status of the client including:

current or baseline levels of gambling behaviour

readiness to change

physical, emotional, financial, legal and psychosocial state and immediate needs in these areas

gambling and other issues in the family

factors for consideration when working with different types of clients:

client of different ages

different gender communication styles

mandated and voluntary clients

Aboriginal and/or Torres Strait Islander people

culturally and linguistically diverse people

considerations when working with clients at risk of self-harm, suicide or with mental health issues

coexisting issues potentially impacting on the client, how to respond and sources for referral:

housing

employment

financial

legal

relationship

case management principles and processes

referral agencies for people with problem gambling

communication techniques, including:

effective use of body language

paraphrasing

reflecting feelings

open and closed questioning or probing

summarising

reframing

exploring options

use of normalising statements

referral options and availability.

Assessment Conditions

Skills must have been demonstrated in the workplace or in a simulated environment that reflects workplace conditions. The following conditions must be met for this unit:

use of suitable facilities, equipment and resources, including:

client information

problem gambling assessment tools

modelling of industry operating conditions, including:

scenarios that involve complex interactions with other people.

Assessors must satisfy the Standards for Registered Training Organisations (RTOs) 2015/AQTF mandatory competency requirements for assessors.

Links

Companion Volume implementation guides are found in VETNet - https://vetnet.gov.au/Pages/TrainingDocs.aspx?q=5e0c25cc-3d9d-4b43-80d3-bd22cc4f1e53