Assessment Requirements for CHCCSL001 Establish and confirm the counselling relationship

Release: 1

Assessment Requirements for CHCCSL001 Establish and confirm the counselling relationship

Modification History

Release	Comments
Release 1	This version was released in CHC Community Services Training Package release 3.0 and meets the requirements of the 2012 Standards for Training Packages. Significant changes to the elements and performance criteria. New evidence requirements for assessment including volume and frequency requirements. Significant changes to knowledge evidence. Additional assessor requirements. Supersedes CHCCSL501A

Performance Evidence

The candidate must show evidence of the ability to complete tasks outlined in elements and performance criteria of this unit, manage tasks and manage contingencies in the context of the job role. There must be evidence that the candidate has:

conducted an initial session with at least 3 different clients presenting with different issues, to establish, confirm and document the nature of the helping relationship, including:

followed the structure and process of a counselling interview

developed counselling plans that include required:

safety or reporting issues

recording of clients own identified priorities

observations of client requirements

involvement of other agencies/referral information

special needs information

goals

evaluation strategies

used communication techniques, including:

effective use of body language

paraphrasing

reflecting feelings

open and closed questioning or probing

summarising

reframing.

Knowledge Evidence

The candidate must be able to demonstrate essential knowledge required to effectively complete tasks outlined in elements and performance criteria of this unit, manage tasks and manage contingencies in the context of the work role. This includes knowledge of:

legal and ethical considerations for the initial stages of counselling, and how these are applied in individual practice:

codes of conduct/practice

contract requirements, formats for contracts and key information for inclusion in a counselling contract

discrimination

duty of care

human rights

mandatory reporting

practitioner/client boundaries

privacy, confidentiality and disclosure

records management

rights and responsibilities of workers, employers and clients

work role boundaries – responsibilities and limitations of the counsellor role

work health and safety

the counselling process, including:

what clients have a right to expect

principles of person-centred practice

purpose of counselling

how counselling has evolved as a helping relationship

place of counselling within the helping services

scope and nature of the counselling relationship, including professional limitations

impact of own values on the counselling relationship

counselling planning, its scope, and techniques for creating a counselling plan, including requirements for:

safety or reporting issues

recording of clients own identified priorities

observations of client requirements

involvement of other agencies/referral information

special needs information

goals

evaluation strategies

communication techniques, including:

effective use of body language

paraphrasing

reflecting feelings

open and closed questioning or probing

summarising

reframing

types of issues with which clients may present, the extent to which these fall within the counselling scope of practice, and options for referral, including for:

alcohol and other drugs

domestic and family violence

financial difficulty

homelessness

mental illness

problem gambling.

Assessment Conditions

Skills must have been demonstrated in the workplace or in a simulated environment that reflects workplace conditions. The following conditions must be met for this unit:

use of suitable facilities, equipment and resources, including template documentation for counselling agreements

modelling of industry operating conditions, including scenarios that involve complex interactions with real people in face-to-face situations where candidate and client are physically present in the same room.

Assessors must satisfy the Standards for Registered Training Organisations (RTOs) 2015/AQTF mandatory competency requirements for assessors.

In addition, assessors must have 2 years experience working in a counselling role and hold a qualification in counselling or related field that involves counselling, at Diploma level or higher (or equivalent qualification).

Links

Companion Volume implementation guides are found in VETNet - https://vetnet.gov.au/Pages/TrainingDocs.aspx?q=5e0c25cc-3d9d-4b43-80d3-bd22cc4f1e53