Assessment Requirements for CHCCCS017 Provide loss and grief support

Release: 1

Assessment Requirements for CHCCCS017 Provide loss and grief support

Modification History

Release	Comments
Release 1	This version was released in CHC Community Services Training Package release 2.0 and meets the requirements of the 2012 Standards for Training Packages. Significant change to the elements and performance criteria. New evidence requirements for assessment including volume and frequency requirements. Significant changes to knowledge evidence.

Performance Evidence

The candidate must show evidence of the ability to complete tasks outlined in elements and performance criteria of this unit, manage tasks and manage contingencies in the context of the job role. There must be evidence that the candidate has:

responded effectively to at least 3 diverse situations of loss, grief, bereavement or trauma

engaged with people using effective communication skills at least once that included:

empathic listening skills

verbal and non-verbal techniques

providing information clearly and sensitively

obtaining feedback to confirm understanding

Knowledge Evidence

The candidate must be able to demonstrate essential knowledge required to effectively complete tasks outlined in elements and performance criteria of this unit, manage tasks and manage contingencies in the context of the work role. This includes knowledge of:

spectrum of loss situations, including:

primary loss

secondary loss

cumulative loss

integration of loss

potential impacts at the individual, family and community level, of grief, bereavement and trauma

features and expressions of grief and how these may vary, including:

complex grief

disenfranchised grief

reactions that may indicate risk of suicide and required responses

how loss, grief and bereavement can impact on social and emotional health and well being

social, cultural, ethnic and spiritual differences in responses to loss, grief and bereavement

different contexts and circumstances that may be present prior to loss and their impact on grief and bereavement

strategies and communication techniques for formal and informal grief and bereavement support

grief and bereavement care services and information resources

stress vulnerability model and its application to loss and grief support

self care strategies and support services for workers

legal and ethical considerations and how these are applied in an organisation and individual practice, including:

duty of care

privacy, confidentiality and disclosure

work role boundaries – responsibilities and limitations

Assessment Conditions

Skills must have been demonstrated in the workplace or in a simulated environment that reflects workplace conditions. The following conditions must be met for this unit:

use of suitable facilities, equipment and resources, including organisation policies, procedures and related documentation to assist in the provision of grief and loss support

modelling typical workplace conditions and contingencies, including:

interactions with people from a diverse range of backgrounds

links to other services

Assessors must satisfy the Standards for Registered Training Organisations (RTOs) 2015/AQTF mandatory competency requirements for assessors

Links

Companion Volume implementation guides are found in VETNet - https://vetnet.gov.au/Pages/TrainingDocs.aspx?q=5e0c25cc-3d9d-4b43-80d3-bd22cc4f1e53