BSB30507 Certificate III in Business Administration(International Education)

Revision Number: 1

BSB30507 Certificate III in Business Administration(International Education)

Modification History

Not applicable.

Description

Descriptor

This qualification reflects the role of individuals working in international education administration who apply a broad range of competencies using some discretion and judgement, and relevant theoretical knowledge. They may provide technical advice and support to a team.

International education work contexts include international onshore education, transnational offshore education, international projects and exchange or study abroad programs. A range of education sectors and organisations (public and private) provide international education. Sectors include higher education, vocational education and training, schools, English Language Intensive Courses for Overseas Students (ELICOS) and preparatory (foundation, bridging and enabling courses).

Job Roles

Administration Officer, TAFE International Marketing Office (offshore programs)

Administration Officer, University International Education Information Services

Administrative Assistant, International Office of University

Administrative Assistant, International Pastoral Care Services, secondary school

Assistant Administrative Officer

Education Program Support Worker, TAFE International Education Department

Information Services Assistant/Officer, International Education Office of a school

International Education Agent

Receptionist, Registered Training Organisation providing ELICOS

Student Recruitment and Admissions Assistant

Student Services Officer

Student Support Assistant.

Pathways Information

Qualification Pathways

Entry requirements

There are no entry requirements for this qualification.

Pathways into the qualification

Preferred pathways for candidates considering this qualification include:

BSB20107 Certificate II in Business or other relevant qualification/s

OR

with vocational experience assisting in a range of support roles without a formal business qualification.

Examples of indicative job roles for candidates seeking entry based upon their vocational experience include:

Administration Assistant

Clerical Worker

Data Entry Operator

Information Desk Clerk

Office Junior

Receptionist.

This breadth of expertise would equate to the competencies required to undertake this qualification.

Pathways from the qualification

After achieving this qualification candidates may undertake:

BSB40507 Certificate IV in Business Administration.

Licensing/Regulatory Information

Licensing, Legislative, Regulatory or Certification Considerations

There is no direct link between this qualification and licensing, legislative and/or regulatory requirements. However, where required, a unit of competency will specify relevant licensing, legislative and/or regulatory requirements that impact on the unit.

Entry Requirements

Not applicable.

Employability Skills Summary

EMPLOYABILITY SKILLS QUALIFICATION SUMMARY
Qualification Code and Title The following table contains a summary of the Employability Skills required by industry for this qualification. The Employability Skills facets described here are broad industry requirements that may vary depending on qualification packaging options.
Employability Skill	Industry/enterprise requirements for this qualification include:
Communication	clearly communicating workplace information to others (verbal and non-verbal) communicating sensitively in a cross-cultural context communicating with people who speak languages other than English interpreting needs of customers (internal or external) reading and interpreting workplace related documentation writing to audience needs
Teamwork	applying knowledge of own role as part of a team working as an individual and as a member of a team working with diverse individuals and groups
Problem-solving	developing practical responses to workplace related functions taking action to resolve concerns
Initiative and enterprise	adapting to new and emerging situations being creative or proactive in response to workplace problems, changes and challenges
Planning and organising	allocating resources to workplace tasks and requirements collecting, analysing and organising workplace data identifying risk factors and taking action to minimise risk planning for contingencies utilising or determining required resources
Self-management	following workplace documentation such as codes of practice or operating procedures managing own time and priorities projecting a professional image when representing the organisation taking personal responsibility at the appropriate level
Learning	maintaining knowledge of products and services participating in ongoing learning (formal or informal) seeking assistance and expert advice
Technology	applying business related technology skills in organising and using workplace information using business related technology and equipment using business related technology safely (OHS)

Packaging Rules

Packaging Rules
Total number of units = 12 5 core units plus 7 elective units 5 elective units must be selected from the elective units listed below. The remaining 2 elective units may be selected from the elective units listed below, or any currently endorsed Training Package or accredited course at the same qualification level. If not listed below 1 unit may be selected from a Certificate II or Certificate IV qualification. Elective units must be relevant to the work outcome, local industry requirements and the qualification level. Core units Diversity BSBDIV301A Work effectively with diversity Educational Administration BSBEDU301A Assist with monitoring compliance in international education* BSBEDU302A Assist in resolution of issues and incidents in an international education environment* Industry Context BSBIND302A Work effectively in the international education services industry* IT Use BSBITU306A Design and produce business documents Elective units Customer Service BSBCUS301A Deliver and monitor a service to customers Educational Administration BSBEDU303A Assist with the provision of international education information* BSBEDU304A Assist with the provision of pastoral care services to international students* BSBEDU305A Assist with international education events and programs* Financial Administration BSBFIA301A Maintain financial records General Administration BSBADM307B Organise schedules BSBADM311A Maintain business resources BSBADM405B Organise meetings BSBADM406B Organise business travel Information Management BSBINM301A Organise workplace information IT Use BSBITU202A Create and use spreadsheets BSBITU301A Create and use databases BSBITU302B Create electronic presentations BSBITU307A Develop keyboarding speed and accuracy BSBITU309A Produce desktop published documents Marketing BSBMKG401B Profile the market Occupational Health and Safety BSBOHS301B Apply knowledge of OHS legislation in the workplace Recordkeeping BSBRKG402B Provide information from and about records Sustainability BSBSUS301A Implement and monitor environmentally sustainable work practices Writing BSBWRT301A Write simple documents Imported Units CHCAD2C Support the interests, rights and needs of clients within duty of care requirements HLTFA301B Apply first aid ICAU1204B Locate and use relevant on-line information * Note: These units are based on modules from the accredited courses 30511QLD Certificate III in International Education Services, 30512QLD Certificate IV in International Education Services and 30513QLD Diploma of International Education Services; permission to adapt the modules was granted by the copyright holder, International Education Services Ltd. Selecting Elective units for Different Outcomes The context for this qualification varies and this must guide the selection of elective units. An example of appropriate elective units for a particular outcome follows. Administration Officer, University International Education Information Services 5 core units plus 5 elective units from above list plus BSBCUS301A Deliver and monitor a service to customers BSBEDU303A Assist with provision of international education information BSBEDU305A Assist with international education events and programs BSBINM301A Organise workplace information BSBITU301A Create and use databases 2 additional electives as per the Qualification Rules Administrative Assistant, International Pastoral Care Services, secondary school 5 core units plus 5 elective units from above list plus BSBCUS301A Deliver and monitor a service to customers BSBEDU304A Assist with the provision of pastoral care services to international students CHCAD2C Support the interests, rights and needs of clients with duty of care requirements CHCCOM3C Utilise specialist communication skills to build strong relationships HLTFA301B Apply first aid 2 additional electives as per the Qualification Rules Administration Officer, TAFE International Marketing Office (offshore programs) 5 core units plus 5 elective units from above list plus BSBADM405B Organise meetings BSBADM406B Organise business travel BSBEDU305A Assist with international education events and programs BSBMKG401B Profile the market ICAU1204B Locate and use relevant on-line information 2 additional electives as per the Qualification Rules