Assessment Requirements for AURAQA001 Contribute to quality work outcomes in an automotive workplace

Release: 1

Assessment Requirements for AURAQA001 Contribute to quality work outcomes in an automotive workplace

Modification History

Release	Comment
Release 1	New unit of competency.

Performance Evidence

Before competency can be determined, individuals must demonstrate they can perform the following according to the standards defined in the unit’s elements, performance criteria and foundation skills:

contribute to quality work outcomes in three different activities in an automotive workplace, in which the work must involve:

identifying quality performance indicators of the activity

demonstrating own ability to achieve quality performance indicators

demonstrating quality outcome improvements of each workplace activity.

Knowledge Evidence

Individuals must be able to demonstrate knowledge of:

key features of basic quality concepts, including:

taking responsibility for own work

getting it right the first time

reducing variability

achieving customer satisfaction

key features of workplace quality systems and procedures, including:

work instructions

safe work procedures

product specifications

equipment maintenance schedules

loss and damage control systems covering personal injury, plant, equipment and materials

work planning processes and performance indicators, including:

prioritising tasks and time

setting targets for own work

identifying reasonable criteria for evaluating own work outcomes

identifying measures to avoid wastage

identifying reasonable criteria to judge internal and/or external customer satisfaction

identifying processes to ensure a ‘right first time’ approach.

Assessment Conditions

Assessors must satisfy NVR/AQTF assessor requirements.

Competency is to be assessed in the workplace or a simulated environment that accurately reflects performance in a real workplace setting.

Assessment must include direct observation of tasks.

Where assessment of competency includes third-party evidence, individuals must provide evidence that links them to having contributed to the quality of work outcomes in an automotive workplace, e.g. work plans.

Assessors must verify performance evidence through questioning on skills and knowledge to ensure correct interpretation and application.

The following resources must be made available:

workplace or simulated workplace

workplace procedures relating to quality requirements.

Links

Companion Volume implementation guides are found in VETNet - https://vetnet.gov.au/Pages/TrainingDocs.aspx?q=b4278d82-d487-4070-a8c4-78045ec695b1

Companion Volume implementation guides are found in VETNet - https://vetnet.gov.au/Pages/TrainingDocs.aspx?q=b4278d82-d487-4070-a8c4-78045ec695b1