Assessment Requirements for AHCWRK403 Supervise work routines and staff performance

Release: 1

Assessment Requirements for AHCWRK403 Supervise work routines and staff performance

Modification History

Release	TP Version	Comment
1	AHCv1.0	Initial release

Performance Evidence

The candidate must be assessed on their ability to integrate and apply the performance requirements of this unit in a workplace setting. Performance must be demonstrated consistently over time and in a suitable range of contexts.

The candidate must provide evidence that they can:

supervise and instruct staff to achieve work activities

delegate and allocate tasks

assess and evaluate staff capability

identify and provide training requirements

plan timesheets and timetables to meet deadlines

demonstrate safe workplace and environmentally responsible practices

solve staffing and resourcing problems

evaluate performance, provide feedback and prepare reports and performance appraisals

promote and maintain effective relationships between staff

monitor productivity and maintain staff records as required

use industry standard terminology.

Knowledge Evidence

The candidate must demonstrate knowledge of:

enterprise personnel processes

enterprise organisational structure and responsibilities

techniques for building trust and relationships

principles of team work and negotiation

leadership for the work team

performance appraisal systems and procedures

principles of time management

conflict management techniques

enterprise training requirements and processes

relevant State and Territory legislation, regulations and Codes of Practice with regard to work health and safety, environmental protection and employment

work health and safety hazard identification, risk assessment and development of risk controls.

Assessment Conditions

Assessors must satisfy current standards for RTOs.

Links

Companion Volume implementation guides are found in VETNet - https://vetnet.gov.au/Pages/TrainingDocs.aspx?q=c6399549-9c62-4a5e-bf1a-524b2322cf72