Unit of competency details

BSBRKG404A - Monitor and maintain records in an online environment (Release 1)


ReleaseStatusRelease date
1 1 (this release)Current 10/Mar/2009

Usage recommendation:
Is superseded by and equivalent to BSBRKG404 - Monitor and maintain records in an online environmentUpdated to meet Standards for Training Packages 24/Mar/2015

Training packages that include this unit

CodeTitleSort Table listing Training packages that include this unit by the Title columnRelease
PSP12 - Public Sector Training PackagePublic Sector Training Package 1.0 
PSP04 - Public Sector Training PackagePublic Sector Training Package 4.1-4.2 
MTM11 - Australian Meat Industry Training PackageAustralian Meat Industry Training Package 1.0-4.0 
FNS10 - Financial Services Training PackageFinancial Services Training Package 1.0-5.1 
CUL11 - Library, Information and Cultural Services Training PackageLibrary, Information and Cultural Services Training Package 1.0 
BSB07 - Business Services Training PackageBusiness Services Training Package 5.0-9.0 

Qualifications that include this unit

CodeTitleSort Table listing Qualifications that include this unit by the Title columnRelease
PSP40112 - Certificate IV in GovernmentCertificate IV in Government 
PSP40104 - Certificate IV in GovernmentCertificate IV in Government 1-2 
MTM40411 - Certificate IV in Meat Processing (General)Certificate IV in Meat Processing (General) 1-6 
FNS51710 - Diploma of Applied Anti-Money Laundering and Counter Terrorism Financing ManagementDiploma of Applied Anti-Money Laundering and Counter Terrorism Financing Management 1-2 
FNS41811 - Certificate IV in Financial ServicesCertificate IV in Financial Services 1-3 
CUL30111 - Certificate III in Information and Cultural ServicesCertificate III in Information and Cultural Services 
BSB41707 - Certificate IV in RecordkeepingCertificate IV in Recordkeeping 1-4 
BSB41013 - Certificate IV in Human ResourcesCertificate IV in Human Resources 
BSB41007 - Certificate IV in Human ResourcesCertificate IV in Human Resources 1-3 
Items per page 10 | 20 | 50 | 100
Displaying items 1 - 9 of 9


SchemeCodeClassification value
ASCED Module/Unit of Competency Field of Education Identifier 080901 Secretarial And Clerical Studies  

Classification history

SchemeCodeClassification valueStart dateEnd date
ASCED Module/Unit of Competency Field of Education Identifier 080901 Secretarial And Clerical Studies  25/Jul/2008 
The content being displayed has been produced by a third party, while all attempts have been made to make this content as accessible as possible it cannot be guaranteed. If you are encountering issues following the content on this page please consider downloading the content in its original form

Modification History

Not applicable.

Unit Descriptor

Unit descriptor 

This unit covers the identification and assessment of records for storage and the maintenance and monitoring of electronic business records.

No licensing, legislative, regulatory or certification requirements apply to this unit at the time of endorsement.

Application of the Unit

Application of the unit 

This unit applies to individuals who are required to demonstrate understanding of a broad knowledge base incorporating some theoretical recordkeeping concepts. The application is in relation to working with electronic records in an existing business or records system that has guidelines and processes to assist in making judgements on the status and classification of records. These judgements should be performed under supervision or in consultation with more senior staff or users of the system.

Licensing/Regulatory Information

Not applicable.


Prerequisite units 

Employability Skills Information

Employability skills 

This unit contains employability skills.

Elements and Performance Criteria Pre-Content

Elements describe the essential outcomes of a unit of competency.

Performance criteria describe the performance needed to demonstrate achievement of the element. Where bold italicised text is used, further information is detailed in the required skills and knowledge section and the range statement. Assessment of performance is to be consistent with the evidence guide.

Elements and Performance Criteria



1. Confirm requirements for recordkeeping in an online environment

1.1. Identify and confirm system  procedures for capturing and managing records 

1.2. Identify and verify organisational and risk management  requirements for classifying and storing online information

1.3. Identify legal, business, financial, socio-historical, and security requirements for recording online business transactions

1.4. Prepare an organisational checklist in accordance with organisational requirements  for use in assessing which electronic information should be captured, for how long and in what format

2. Identify and assess records for storage

2.1. Categorise incoming and outgoing information in terms of key activities and responsible personnel

2.2. Assess information against the organisational checklist and records identified for capture

2.3. Dispose information not to be stored in accordance with organisational procedures

2.4. Determine storage  methods and media  in accordance with retention requirements 

3. Monitor and maintain business records in an online environment

3.1. Classify, sentence and link records with other records in the system in accordance with system rules and organisational procedures

3.2. Assign unique identifiers and register records into the recordkeeping system in accordance with system rules and organisational procedures

3.3. Determine access and security status  and disposal requirements of records and records in accordance with organisational procedures

3.4. Store records on required media  in accordance with organisational and record retention requirements

3.5. Carry out migration  of records from one medium to another in accordance with organisational procedures

3.6. Action and record archiving or disposal  of records in accordance with disposal schedule and organisational procedures

3.7. Maintain records in a usable and accessible form in accordance with security conditions and legislative requirements

Required Skills and Knowledge


This section describes the skills and knowledge required for this unit.

Required skills 

  • communication skills to identify organisational requirements for recordkeeping in an online environment
  • technology skills to address online access and security issues
  • literacy skills to read and interpret record content, functions and problems
  • problem-solving and analysis skills to identify requirements of business or records system
  • culturally appropriate communication skills to relate to people from diverse backgrounds and people with diverse abilities

Required knowledge 

  • overview knowledge of key provisions of relevant legislation, regulations, standards and documentation that may affect relevant aspects of business operations, such as;
  • AS ISO 15489:2004 Records Management
  • AS 5044 AGLS Metadata element set
  • AS ISO 23081.1:2006 Information and documentation - Records management processes - Metadata for records - Principles
  • AS 5090:2003 Work process analysis for recordkeeping
  • ASX Principles of Good Corporate Governance
  • ethical principles
  • codes of practice
  • privacy and freedom of information
  • archives and records legislation
  • occupational health and safety
  • general principles and processes of records management and records management systems, including, but not limited to ;
  • systems of control
  • records continuum theory
  • mandate and ownership of business process
  • online recordkeeping environment including location and nature of transactions

Evidence Guide


The Evidence Guide provides advice on assessment and must be read in conjunction with the performance criteria, required skills and knowledge, range statement and the Assessment Guidelines for the Training Package.

Overview of assessment 

Critical aspects for assessment and evidence required to demonstrate competency in this unit 

Evidence of the following is essential:

  • monitoring usage of online business or records system
  • monitoring application of system procedures
  • managing records as they are created, updated, migrated and disposed of.

Context of and specific resources for assessment 

Assessment must ensure:

  • examples of real or simulated records, recordkeeping system and policies.
  • workplace reference materials such procedural manuals and company policies.

Method of assessment 

A range of assessment methods should be used to assess practical skills and knowledge. The following examples are appropriate for this unit:

  • analysis of responses to case studies and scenarios
  • demonstration of techniques in a workplace or simulated environment
  • direct questioning combined with review of portfolios of evidence and third party workplace reports of on-the-job performance by the candidate
  • review of authenticated documents from the workplace or training environment
  • tests of knowledge on general principles and processes of recordkeeping systems.

Guidance information for assessment 

Holistic assessment with other units relevant to the industry sector, workplace and job role is recommended, for example:

  • general administration units
  • other knowledge management units.

Range Statement


The range statement relates to the unit of competency as a whole. It allows for different work environments and situations that may affect performance. Bold italicised wording, if used in the performance criteria, is detailed below. Essential operating conditions that may be present with training and assessment (depending on the work situation, needs of the candidate, accessibility of the item, and local industry and regional contexts) may also be included.

Systems  relating to online records may include:

  • archival control systems
  • business systems
  • cash register-based systems
  • characteristics relating to:
  • aggregations
  • context
  • entities
  • metadata
  • current business or records systems
  • ERDMS (Electronic Records and Document Management System)
  • informal
  • paper-based accumulation and card systems
  • PC-based accounting systems, employee and tax records systems
  • proprietary recordkeeping package
  • storage facilities systems

Records  may include:

  • digital, such as:
  • remote drives
  • servers
  • CDs
  • DVDs
  • imaging systems
  • PC-based applications
  • mainframe
  • server
  • physical, such as:
  • audio-visual or multimedia
  • graphic
  • microform
  • paper-based (acid free or multiple copies
  • a variety of sources, such as:
  • already in the custody of the organisation
  • in the process of being transferred between organisations
  • different stages of use, e.g.:
  • active
  • archival

Risk management requirements  may include:

  • backup and recovery procedures
  • policy and procedures for checking the accuracy and currency of data
  • remote storage for backup data
  • secondary storage requirements

Organisational requirements  may include:

  • business
  • financial
  • legal
  • security
  • socio-historical

Storage  may include:

  • migration of records from one medium to another eg tape to compact disc
  • off-line
  • off-site
  • online
  • on-site
  • outsourced

Storage media  may include:

  • audiotape
  • audiovisual
  • compact disc
  • computer tape
  • diskette
  • film
  • hard drive
  • imaging systems
  • mainframe
  • microform
  • multimedia
  • paper based
  • server
  • video

Retention requirements  may include:

  • long term storage media for information / records
  • most cost-effective storage media for ephemeral or short term records
  • remote storage of backup data in case of fire or other incidents

Access and security status  may include:

  • confidential
  • high security (restricted)
  • open

Migration of records  may include:

  • from about-to-be superseded media eg 5¼" disks
  • from tapes, which may deteriorate over time

Disposal of records  may include:

  • destruction of paper based records eg shredding
  • permanent deletion from electronic media

Unit Sector(s)

Unit sector 

Competency field

Competency field 

Knowledge Management - Recordkeeping

Co-requisite units

Co-requisite units 

Training component details
The following details are displayed for each different NRT:-

Training packages

- Training package details
- Training package components


- Qualification details
- Qualification components

Accredited courses

- Accredited course details


- Module details

Units of competency

- Units of competency details
- Unit components

Skill sets

- Skill set details
- Skill set components

Click on the Export link to export the NRT information to MS Word or PDF.

Click on the Manage notification link to create or change a notification for this NRT.

When selecting the Display history check box a set of tables will appear displaying a log of historical values describing what has changed and when over time.

If you have access to make changes to an NRT, click on the Edit link on the upper right hand side of the summary box.