Modification History
Not applicable.
Unit Descriptor
This unit incorporates the National Occupational Health and Safety Commission (NOHSC) guidelines for occupational health and safety. It encompasses the skills, knowledge and attitudes to maintain a safe work environment for staff, customers and others. It involves observing basic safety and emergency procedures.
This unit incorporates the National Occupational Health and Safety Commission (NOHSC) guidelines for occupational health and safety. It encompasses the skills, knowledge and attitudes to maintain a safe work environment for staff, customers and others. It involves observing basic safety and emergency procedures
Application of the Unit
Not applicable.
Licensing/Regulatory Information
Not applicable.
Pre-Requisites
Not applicable.
Employability Skills Information
Not applicable.
Elements and Performance Criteria Pre-Content
Not applicable.
Elements and Performance Criteria
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Elements and Performance Criteria |
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Element |
Performance Criteria |
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1 |
Observe basic safety procedures |
1.1 |
Procedures to achieve a safe working environment followed and maintained in accordance with all relevant occupational health and safety legislation, including codes of practice, relating to particular hazards in the workplace or industry. |
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1.2 |
Unsafe work practices, including faulty equipment and plant are followed and reported according to store policy. |
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1.3 |
Dangerous goods and substances managed in accordance with store policy and relevant State and Territory legislation. |
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1.4 |
Tasks identified for potential manual risks and managed according to store policy. |
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1.5 |
Reporting of work related incidents and accidents to designated personnel observed. |
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1.6 |
Consultative processes for occupational health and safety demonstrated and procedures followed. |
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2 |
Observe basic emergency procedures |
2.1 |
Fire and emergency procedures, including store evacuation, are followed in accordance with store policy and relevant State and Territory legislation. |
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2.2 |
Designated personnel responsible for first aid and evacuation procedures identified correctly. |
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2.3 |
Safety alarms identified accurately. |
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Required Skills and Knowledge
Not applicable.
Evidence Guide
The following components of the evidence guide relate directly to the performance criteria and the range of variables for the unit of competency and provide guidance for assessment of the unit in the workplace and/or training program.
Critical Aspects of Evidence
Competency in this unit requires evidence that the candidate:
Consistently applies safe work practices, in all areas of the store, according to occupational health and safety legislation/regulations/codes of practice.
Consistently applies store policies and procedures in regard to following basic safety procedures and for reporting faults/problems to relevant person/department/committee.
Identifies hazardous situations and rectifies where appropriate, or reports to the relevant personnel according to store policy and procedures.
Reads, accurately interprets and consistently applies manufacturers' instructions for storage and use of hazardous goods.
Knows store policies and procedures with regard to emergency situations, evacuation or accident/illness in the store.
Underpinning Skills and Knowledge
Knowledge and skills are essential to apply this unit in the workplace, to transfer to other contexts and deal with unplanned events. The requirements for this unit of competency are listed below:
Knowledge of:
Store policies and procedures, in regard to:
occupational health and safety and emergency procedures, which will take into account where applicable, State and Territory legislation and regulations
rights and responsibilities of designated personnel responsible for health and safety in the workplace
Relevant industry codes of practice
Management of occupational health and safety in the workplace including:
communication and consultation processes
reporting procedures
manual handling procedures
interpreting symbols for occupational health and safety signage
First aid procedures
Identification what hazards exist in the workplace including:
managing broken or of faulty equipment
storage of dangerous goods and hazardous substances
fire/chemical/electrical hazards
spills/leakage of materials
appropriate waste disposal
slips/trips/falls
Controlling risks through the 'hierarchy of control' including:
eliminating hazards
isolating hazards
use of engineering controls
use of administrative controls
appropriate use of personal protective clothing
Skills in:
Locating and using safety alarms/fire extinguishers/emergency exits
Identifying hazardous goods and substances
Interpreting symbols used for occupational health and safety signage
Storing and using chemicals and hazardous substances
Handling broken or damaged equipment
Manual handling procedures
Using personal protective gear/equipment
Appropriate waste disposal
Literacy skills in regard to:
reading and interpreting instructions
Numeracy skills in regard to:
estimating weights, size, quantities and mixtures
Generic Process Skills
There are a number of processes that are learnt throughout work and life which are required in all jobs. They are fundamental processes and generally transferable to other work functions. Some of these are covered by the key competencies , although others may be added. The questions below highlight how these processes are applied in this unit of competency. Following each question a number indicates the level to which the key competency needs to be demonstrated where 0 = not required, 1 = perform the process, 2 = perform and administer the process, and 3 = perform, administer and design the process.
How can communication of ideas and information be applied?
Reporting unsafe situations requires communication of ideas and information. (1)
How can information be collected , analysed and organised ?
Information on fire and safety hazards needs to be collected, analysed and organised. (1)
How are activities planned and organised ?
Identifying evacuation procedures requires planning and organisation. (1)
How can team work be applied?
Team work will be applied when maintaining a safe work environment for staff, customers and others. (1)
How can the use of mathematical ideas and techniques be applied?
Mathematical ideas and techniques may be applied when estimating weights, size, quantities and mixtures. (1)
How can problem solving skills be applied?
Problem solving skills will be applied when identifying correct procedures for accidents or illness. (1)
How can the use of technology be applied?
The use of technology may not be required in this unit. (0)
Context of Assessment
Assessment Process
For valid and reliable assessment of this unit, evidence should be gathered through a range of methods to indicate consistent performance.
It can be gathered from assessment of the unit of competency alone, through an integrated assessment activity or through a combination of both.
Evidence should be gathered as part of the learning process.
Integrated Competency Assessment
Evidence is most relevant when provided through an integrated activity which combines the elements of competency for each unit, or a cluster of units of competency.
The candidate will be required to:
Apply knowledge and skills which underpin the process required to demonstrate competence, including appropriate key competencies.
Integrate knowledge and skills critical to demonstrating competence in this unit.
Unit WRRLP1B can be assessed with the following units:
WRRCS1B Communicate in the workplace
WRRER1B Work effectively in a retail environment
WRRM2B Perform routine housekeeping duties
WRRCA1B Operate retail equipment
Evidence Gathering Methods
Evidence should include products, processes and procedures from the workplace context or from a simulated work environment. Evidence might include:
Observation of the person in the workplace
A simulated role play
Third party reports from a supervisor
Customer feedback
Answers to questions about specific skills and knowledge
Resources Required
A real or simulated work environment
Suitable equipment and materials for lifting
Relevant documentation, such as:
store policy and procedures manuals
manufacturer's instructions/operation manuals
occupational health and safety regulations
legislation and statutory requirements
industry codes of practice
The following components of the evidence guide relate directly to the performance criteria and the range of variables for the unit of competency and provide guidance for assessment of the unit in the workplace and/or training program.
Critical Aspects of Evidence
Competency in this unit requires evidence that the candidate:
Consistently applies safe work practices, in all areas of the store, according to occupational health and safety legislation/regulations/codes of practice.
Consistently applies store policies and procedures in regard to following basic safety procedures and for reporting faults/problems to relevant person/department/committee.
Identifies hazardous situations and rectifies where appropriate, or reports to the relevant personnel according to store policy and procedures.
Reads, accurately interprets and consistently applies manufacturers' instructions for storage and use of hazardous goods.
Knows store policies and procedures with regard to emergency situations, evacuation or accident/illness in the store.
Underpinning Skills and Knowledge
Knowledge and skills are essential to apply this unit in the workplace, to transfer to other contexts and deal with unplanned events. The requirements for this unit of competency are listed below:
Knowledge of:
Store policies and procedures, in regard to:
occupational health and safety and emergency procedures, which will take into account where applicable, State and Territory legislation and regulations
rights and responsibilities of designated personnel responsible for health and safety in the workplace
Relevant industry codes of practice
Management of occupational health and safety in the workplace including:
communication and consultation processes
reporting procedures
manual handling procedures
interpreting symbols for occupational health and safety signage
First aid procedures
Identification what hazards exist in the workplace including:
managing broken or of faulty equipment
storage of dangerous goods and hazardous substances
fire/chemical/electrical hazards
spills/leakage of materials
appropriate waste disposal
slips/trips/falls
Controlling risks through the 'hierarchy of control' including:
eliminating hazards
isolating hazards
use of engineering controls
use of administrative controls
appropriate use of personal protective clothing
Skills in:
Locating and using safety alarms/fire extinguishers/emergency exits
Identifying hazardous goods and substances
Interpreting symbols used for occupational health and safety signage
Storing and using chemicals and hazardous substances
Handling broken or damaged equipment
Manual handling procedures
Using personal protective gear/equipment
Appropriate waste disposal
Literacy skills in regard to:
reading and interpreting instructions
Numeracy skills in regard to:
estimating weights, size, quantities and mixtures
Generic Process Skills
There are a number of processes that are learnt throughout work and life which are required in all jobs. They are fundamental processes and generally transferable to other work functions. Some of these are covered by the key competencies , although others may be added. The questions below highlight how these processes are applied in this unit of competency. Following each question a number indicates the level to which the key competency needs to be demonstrated where 0 = not required, 1 = perform the process, 2 = perform and administer the process, and 3 = perform, administer and design the process.
How can communication of ideas and information be applied?
Reporting unsafe situations requires communication of ideas and information. (1)
How can information be collected , analysed and organised ?
Information on fire and safety hazards needs to be collected, analysed and organised. (1)
How are activities planned and organised ?
Identifying evacuation procedures requires planning and organisation. (1)
How can team work be applied?
Team work will be applied when maintaining a safe work environment for staff, customers and others. (1)
How can the use of mathematical ideas and techniques be applied?
Mathematical ideas and techniques may be applied when estimating weights, size, quantities and mixtures. (1)
How can problem solving skills be applied?
Problem solving skills will be applied when identifying correct procedures for accidents or illness. (1)
How can the use of technology be applied?
The use of technology may not be required in this unit. (0)
Context of Assessment
Assessment Process
For valid and reliable assessment of this unit, evidence should be gathered through a range of methods to indicate consistent performance.
It can be gathered from assessment of the unit of competency alone, through an integrated assessment activity or through a combination of both.
Evidence should be gathered as part of the learning process.
Integrated Competency Assessment
Evidence is most relevant when provided through an integrated activity which combines the elements of competency for each unit, or a cluster of units of competency.
The candidate will be required to:
Apply knowledge and skills which underpin the process required to demonstrate competence, including appropriate key competencies.
Integrate knowledge and skills critical to demonstrating competence in this unit.
Unit WRRLP1B can be assessed with the following units:
WRRCS1B Communicate in the workplace
WRRER1B Work effectively in a retail environment
WRRM2B Perform routine housekeeping duties
WRRCA1B Operate retail equipment
Evidence Gathering Methods
Evidence should include products, processes and procedures from the workplace context or from a simulated work environment. Evidence might include:
Observation of the person in the workplace
A simulated role play
Third party reports from a supervisor
Customer feedback
Answers to questions about specific skills and knowledge
Resources Required
A real or simulated work environment
Suitable equipment and materials for lifting
Relevant documentation, such as:
store policy and procedures manuals
manufacturer's instructions/operation manuals
occupational health and safety regulations
legislation and statutory requirements
industry codes of practice
Range Statement
The Range of Variables provide the range of applications of this unit of competency to allow for differences within enterprises and workplaces. It provides details of practices, knowledge and requirements referred to in the elements and performance criteria. The variables chosen in training and assessment will depend on the work contexts.
The following variables may include but are not limited to:
Store policies and procedures in regard to:
observing basic safety procedures
observing emergency procedures
Safety procedures may include:
hazard identification eg workplace inspections
fire or store evacuation involving staff or customers
emergency, fire and accident procedures
personal safety procedures
procedures for the use of personal protective clothing and equipment
issue resolution procedures
reporting incidents and accidents in the workplace
Occupational health and safety procedures may deal with:
safe manual handling and lifting
dangerous goods
customers
staff
equipment/tools
premises
stock
Emergency procedures may include:
sickness
accidents
fire
storms/cyclones
store evacuation
armed hold up
Unsafe situations may deal with but are not restricted to:
sharp cutting tools and instruments
electricity and water
damaged packing material or containers
toxic substances
inflammable materials and fire hazards
lifting practices
spillages
waste and debris
ladders
trolleys
broken or damaged equipment
glue guns/burns
Designated personnel may include:
safety representative
supervisor/team leader
manager
Checking plant and equipment may include:
guarding of machinery
sharp cutting tools and instruments
broken or damaged equipment
damaged packing material or containers
Safe manual handling practices may include:
lifting practices
use of equipment such as ladders, trolleys
job procedures
Communication and consultation processes may include:
minutes from staff meetings, occupational health and safety meetings
identification of health and safety representatives
suggestions from staff for improving existing tasks and procedures
The Range of Variables provide the range of applications of this unit of competency to allow for differences within enterprises and workplaces. It provides details of practices, knowledge and requirements referred to in the elements and performance criteria. The variables chosen in training and assessment will depend on the work contexts.
The following variables may include but are not limited to:
Store policies and procedures in regard to:
observing basic safety procedures
observing emergency procedures
Safety procedures may include:
hazard identification eg workplace inspections
fire or store evacuation involving staff or customers
emergency, fire and accident procedures
personal safety procedures
procedures for the use of personal protective clothing and equipment
issue resolution procedures
reporting incidents and accidents in the workplace
Occupational health and safety procedures may deal with:
safe manual handling and lifting
dangerous goods
customers
staff
equipment/tools
premises
stock
Emergency procedures may include:
sickness
accidents
fire
storms/cyclones
store evacuation
armed hold up
Unsafe situations may deal with but are not restricted to:
sharp cutting tools and instruments
electricity and water
damaged packing material or containers
toxic substances
inflammable materials and fire hazards
lifting practices
spillages
waste and debris
ladders
trolleys
broken or damaged equipment
glue guns/burns
Designated personnel may include:
safety representative
supervisor/team leader
manager
Checking plant and equipment may include:
guarding of machinery
sharp cutting tools and instruments
broken or damaged equipment
damaged packing material or containers
Safe manual handling practices may include:
lifting practices
use of equipment such as ladders, trolleys
job procedures
Communication and consultation processes may include:
minutes from staff meetings, occupational health and safety meetings
identification of health and safety representatives
suggestions from staff for improving existing tasks and procedures
Unit Sector(s)
Not applicable.
