Modification History
Not applicable.
Description
The Diploma of Hairdressing Salon Management has been designed for owners or managers who wish to develop their skills and knowledge in relation to the service and sales delivery of a functioning hairdressing salon. Likely functions in the hairdressing industry for those who achieve this qualification may involve managing a salon and employing staff. Duties may include working as part of a salon team and coordinating salon team/s. Functions at this level include the self-directed application of a broad range of knowledge and skills, and the provision of leadership and support to colleagues through the development and management of human resource development initiatives. The salon manager at this level may focus on building the business, leading and developing the team, developing and implementing marketing activities, and ensuring all occupational health and safety requirements are maintained. |
|
Pathways Information
Not applicable.
Licensing/Regulatory Information
Not applicable.
Entry Requirements
Entry advice |
There are no prerequisites for entry to this qualification. |
Language , literacy and numeracy advice |
The National Reporting System informs the identification and description of underpinning English language, literacy and numeracy features and requirements within competency standards. The learner's language, literacy and numeracy levels are expected to be equivalent to Level 3/4 of the National Reporting System. Reading and writing - a learner will be able to read, interpret and write a range of complex texts within a variety of contexts. Oral communication - a learner will be able to use and respond to spoken language within a variety of contexts. Numeracy and mathematics - a learner will be able to recognise and use a variety of conventions and symbols of formal mathematics. |
WRH50109 Diploma of Hairdressing Salon Management Qualification requirements |
Employability Skills Summary
Employability Skills Summary
WHR50109 Diploma of Hairdressing Salon Management
The following table contains a summary of the Employability Skills required by the Hairdressing Industry for this qualification. The Employability Skills facets described here are broad industry requirements that may vary depending on qualification packaging options.
Employability Skill |
Industry /enterprise requirements for this qualification include : |
Communication |
Negotiate effectively with business suppliers, salon team members and other managers on business requirements, values, directions and day to day operational matters. Research, read, analyse and communicate industry and workplace information to team members and other managers. Complete business documentation in the context of the job role. |
Teamwork |
Lead a hairdressing salon team; mentoring and supporting team members in the context of a service industry small business management role. Effectively participate in wider hairdressing industry and small business networks. |
Problem solving |
Apply strategic thinking to solve a range of operational hairdressing business problems; individually or in the context of a wider salon team structure. Evaluate ideas in the context of practical business application and anticipate the implications and consequences of decisions. Review results and provide feed back to relevant team members and clients. |
Initiative and enterprise |
Create an operational salon team customer service and continuous improvement environment across all performance areas. Provide positive feedback, encourage the team to do things better and be personally receptive to team members innovative ideas. Translate ideas into action by creating a framework for practical implementation and review. |
Planning and organising |
Establish and communicate clear goals and deliverables for self and team members within the context of salon objectives and the current business situation; and coordinate resources to ensure that work is carried out according to timelines and priorities. Coordinate and or implement changes arising from continuous improvement processes. |
Self-management |
Understand how own personal job role fits into the context of the wider business values and directions. Work within a hairdressing business culture by practising customer focussed and inclusive behaviour, effective management of personal presentation, and time; and efficiently prioritise, delegate and complete tasks. Maintain own knowledge of the job role and developments in the wider industry, review own performance, actively seek and build effective professional networks and act upon advice and guidance. |
Learning |
Identify personal strengths and weaknesses in the context a hairdressing small business management job role and recognise how to personally learn best. Seek opportunities for education and training in the context of a current role or future business opportunities. Accept opportunities to learn new ways of doing things and share knowledge and skills with salon team members. |
Technology |
Adapt to new business related technology skill requirements and select and use salon or other small business and information and communications technology where relevant, to support business operations, marketing and promotion and planning in the context of key business performance objectives and personal job role |
Due to the high proportion of electives required by this qualification, the industry/enterprise requirements described above for each Employability Skill are representative of the hairdressing industry in general and may not reflect specific job roles. Learning and assessment strategies for this qualification should be based on the requirements of the units of competency for this qualification.
Packaging Rules
WRH50109 Diploma of Hairdressing Salon Management Qualification requirements |
|
To achieve a Diploma of Hairdressing Salon Management, 10 units must be completed comprising:
|
|
Core units - complete all 6 units of competency |
|
WRHSM501A |
Manage hairdressing services and sales delivery |
WRHSM502B |
Promote a hairdressing business |
BSBSMB406A |
Manage small business finances |
SIRXOHS003A |
Provide a safe working environment |
SIRXHRM002A |
Recruit and select personnel |
SIRXMGT003A |
Lead and manage people |
PLUS |
|
Elective units - complete 4 of the following units of competency |
|
BSBCUS501A |
Manage quality customer service |
BSBEBU501A |
Investigate and design e-business solutions |
BSBFRA501B |
Establish a franchise operation |
BSBFRA502B |
Manage a franchise operation |
BSBMKG502B |
Establish and adjust the marketing mix |
BSBMKG507A |
Interpret market trends and developments |
BSBMGT516A |
Facilitate continuous improvement |
BSBSMB404A |
Undertake small business planning |
BSBWOR402A |
Promote team effectiveness |
WRBCS513B |
Investigate new products and services |
SIRXHRM001A |
Administer human resources policy |
SIRXQUA002A |
Lead a team to foster innovation |
SIRXEBS004A |
Select an e-business model |