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Qualification details

UEE21711 - Certificate II in Technical Support (Release 4)

Summary

Usage recommendation:
Superseded
Mapping:
MappingNotesDate
Supersedes and is equivalent to UEE21707 - Certificate II in Technical Support 28/Jul/2011
Supersedes and is equivalent to UEE21710 - Certificate II in Technical Support 15/Mar/2012
Is superseded by and equivalent to UEE21720 - Certificate II in Technical Support 04/Oct/2020

Releases:
ReleaseRelease date
4 (this release) 17/Apr/2014
(View details for release 3) 07/Sep/2013
(View details for release 2) 06/Mar/2013
(View details for release 1) 16/Mar/2012

Units of competency

CodeSort Table listing Units of Competency by the Code columnTitleSort Table listing Units of Competency by the Title columnUsage RecommendationSort Table listing Units of Competency by the Usage Recommendation columnEssentialSort Table listing Units of Competency by the Essential column
CPCCOHS1001A - Work safely in the construction industryWork safely in the construction industrySupersededElective
HLTAID001 - Provide cardiopulmonary resuscitationProvide cardiopulmonary resuscitationSupersededElective
HLTAID009 - Provide cardiopulmonary resuscitationProvide cardiopulmonary resuscitationCurrentElective
UEENEEA107A - Make up wiring looms for internal wiring of appliances and machineryMake up wiring looms for internal wiring of appliances and machineryDeletedElective
UEENEEC001B - Maintain documentationMaintain documentationSupersededElective
UEENEEC002B - Source and purchase material/parts for installation or service jobsSource and purchase material/parts for installation or service jobsSupersededElective
UEENEEC008B - Receive and store materials and equipment for electrotechnology workReceive and store materials and equipment for electrotechnology workSupersededElective
UEENEEC010B - Deliver a service to customersDeliver a service to customersDeletedElective
UEENEED101A - Use computer applications relevant to a workplaceUse computer applications relevant to a workplaceDeletedElective
UEENEEE020B - Provide basic instruction in the use of electrotechnology apparatusProvide basic instruction in the use of electrotechnology apparatusSupersededElective
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Classifications

SchemeCodeClassification value
ANZSCO Identifier 899914 Electrical Or Telecommunications Trades Assistant 
ASCO (occupation type) Identifier 9918-11 Electrical Or Telecommunications Trades Assistant 
ASCED Qualification/Course Field of Education Identifier 0313 Electrical And Electronic Engineering And Technology 
Qualification/Course Level of Education Identifier 521 Certificate II 
Taxonomy - Industry Sector N/A Electrotechnology Technical Support 
Taxonomy - Occupation N/A Renewable Energy Servicing Worker,Refrigeration and Air-conditioning Trade Assistant,Refrigeration and Air-conditioning Unit Servicing Worker,Transmission and Distribution Support Worker (Electricity Supply Industry),Electrical Trade Assistant 

Classification history

SchemeCodeClassification valueStart dateEnd date
ANZSCO Identifier 899914 Electrical Or Telecommunications Trades Assistant 07/Aug/2012 
ASCO (occupation type) Identifier 9918-11 Electrical Or Telecommunications Trades Assistant 07/Aug/2012 
ASCED Qualification/Course Field of Education Identifier 0313 Electrical And Electronic Engineering And Technology 07/Aug/2012 
Qualification/Course Level of Education Identifier 521 Certificate II 16/Mar/2012 
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Modification History

Release

Action

Core/Elective

Details

Points

2

Update

Group A

HLTCPR211A Perform CPR

10

3

Add

Group B

UEENEEA107A - Make up wiring looms for internal wiring of appliances and machinery

20

4

Update

Elective

HLTAID001 - Provide cardiopulmonary resuscitation

10

Description

Scope 

This qualification provides competencies to collect/receive and store stock at work sites, set up and store equipment and tools, assist in installation, fault finding, and maintenance and repair activities.

^ From 1 July 2022 the elective unit HLTAID001 must no longer be delivered and will be replaced in the Packaging Rules by the unit HLTAID009  - for more information see: https://asqa.gov.au/news-events/news/reminder-about-superseded-hlt-first-aid-units

Pathways Information

Not applicable.

Licensing/Regulatory Information

Not applicable.

Entry Requirements

Not applicable.

Employability Skills Summary

Not applicable.

Packaging Rules

Completion requirements 

The requirements for granting this qualification will be met when competency is demonstrated and achieved for:

  • All the Core competency standard units, defined in the Core Competency Standard Units table below and
  • A combination of Elective competency standard units to achieve a total weighting of 160 points in accordance with the Elective Competency Standard Units table below.

Core Competency Standard Units  

All Core competency standard units to be achieved

Weighting 

Points 

UEENEEE038B

Participate in development and follow a personal competency development plan

20

UEENEEE101A

Apply Occupational Health and Safety regulations, codes and practices in the workplace

20

UEENEEE102A

Fabricate, assemble and dismantle utilities industry components

40

UEENEEE107A

Use drawings, diagrams, schedules, standards, codes and specifications

40

UEENEEE137A

Document and apply measures to control OHS risks associated with electrotechnology work

20

UEENEEG111A

Carry out basic repairs to electrical components and equipment

40

UEENEEK142A

Apply environmentally and sustainable procedures in the energy sector

20

Total points in core 

200 

Elective Competency Standard Units 

Complete Elective units to achieve a total of weighting of 160 points from the following groups:

Group

Minimum points

Maximum points

A 

Imported and Common Elective Units 

Imported units from other training packages and/or state accredited courses can be added to this group, but they must be selected from qualifications where the unit is first packaged at AQF level 2. If units have not being assigned a weighting by the relevant EE-Oz Industry Technical Advisory Committee, their weighting will be 10 points.

0

60

B 

Qualification Elective Units 

You may select all your elective units from this Group

100

160

Group A – Imported and Common Elective Units 

You may complete units to a maximum weighting of 60

Weighting Points 

UEENEEC001B

Maintain documentation

20

UEENEEC002B

Source and purchase material/parts for installation or service jobs

20

UEENEEC008B

Receive and store materials and equipment for electrotechnology work

20

UEENEEC010B

Deliver a service to customers

20

UEENEEE020B

Provide basic instruction in the use of electrotechnology apparatus

20

CPCCOHS1001A

Work safely in the construction industry

10

HLTAID001

^ HLTAID009 

Provide cardiopulmonary resuscitation

Provide cardiopulmonary resuscitation (must be delivered from 1 July 2022) 

10

Imported units from other training packages and/or state accredited courses can be added to this group, but they must be selected from qualifications where the unit is first packaged at AQF level 2. If units have not being assigned a weighting by the relevant EE-Oz Industry Technical Advisory Committee, their weighting will be 10 points.

Note: For further information see Application of the NQC Flexibility Formula, UEE11 Electrotechnology Training Package, Version 1, Volume 1 Qualification Framework

Up to 60 Points

Group B – Qualification Elective Units 

Complete units to a minimum weighting of 100

You may select all your elective units from this Group

Weighting Points 

UEENEEA107A

Make up wiring looms for internal wiring of appliances and machinery

40

UEENEED101A

Use computer applications relevant to a workplace

20

UEENEEE104A

Solve problems in d.c. circuits

80

UEENEEE105A

Fix and secure electrotechnology equipment

20

UEENEEE108A

Lay wiring/cabling and terminate accessories for extra-low voltage (ELV) circuits

40

UEENEEE122A

Carry out preparatory energy sector work activities

60

UEENEEP024A

Attach cords and plugs to electrical equipment for connection to a single phase 230 Volt supply

20

Note:  
1. Pre-requisite pathways shall be identified and met for all elective units selected.

2. In selecting elective units considerations to career planning advice should be given to units that form part of a pre-requisite pathway for the progression to achieve particular competencies or qualification at a higher level.

END OF QUALIFICATION 

Custom Content Section

Not applicable.