ELEMENT S 

PERFORMANCE CRITERIA 

Elements describe the essential outcomes.

Performance criteria describe the performance needed to demonstrate achievement of the element.

1 

Create learning opportunities 

1.1

Workplace environments that facilitate learning are developed and supported

1.2

Learning plans are developed as an integral part of individual/team performance plans

1.3

Diversity of needs and learning opportunities of individual employees and the enterprise are reflected in learning plans

1.4

Individual/team access to, and participation in, formal and informal learning opportunities is facilitated

1.5

Negotiation is undertaken with training and development specialists to plan and provide learning that enhances the operation of the workplace

2 

Facilitate and promote learning 

2.1

Workplace activities are used as opportunities for learning

2.2

Workplace knowledge, skills and attitudes are developed through coaching and mentoring

2.3

Benefits of learning are shared with others in the team/workplace

2.4

Workplace achievement is recognised by timely and appropriate recognition, feedback and rewards

3 

Monitor and improve learning effectiveness 

3.1

Feedback from individuals/teams is used to identify and introduce improvements in future learning arrangements

3.2

Adjustments negotiated with training and development specialists result in improvements to the efficiency and effectiveness of learning

3.3

Records and reports of competency are documented and maintained within workplace systems and procedures

Evidence required to demonstrate competence in this unit must be relevant to and satisfy all of the requirements of the elements and performance criteria on at least one occasion and include:

• applying relevant assessment guidelines and endorsed competency standards appropriate for the workplace
• applying relevant legislation and workplace procedures
• communicating effectively with others when developing a workplace learning environment
• completing documentation related to developing a workplace learning environment
• modifying activities depending on operational contingencies, risk situations and environments
• monitoring work activities in terms of planned schedule
• operating electronic communications equipment to required protocol
• planning and organising learning opportunities
• prioritising work and coordinating self and others in relation to workplace learning opportunities and activities
• providing leadership and working collaboratively with others when developing a workplace learning environment
• reading and interpreting competency standards, job specifications, training and assessment instructions and materials relevant to developing a workplace learning environment
• selecting and applying appropriate technology, learning and assessment resources, information systems and procedures
• working systematically with required attention to detail without injury to self or others, or damage to goods or equipment.

Evidence required to demonstrate competence in this unit must be relevant to and satisfy all of the requirements of the elements and performance criteria and include knowledge of:

• application of current competencies within functional activity
• application of relevant assessment guidelines and endorsed competency standards appropriate for the workplace
• business policies and plans including training and assessment
• focus of operation of work systems, resources, management and workplace operating systems
• problems that may occur when developing a workplace learning environment and action to be taken to report or resolve these problems
• quality and customer service standards, policies and procedures
• relevant regulations, codes of practice and legislative requirements
• relevant workplace documentation procedures
• resource availability including the competencies of individuals in the team/group
• workplace policies and processes for developing a workplace learning environment.