ELEMENT S 

PERFORMANCE CRITERIA 

Elements describe the essential outcomes.

Performance criteria describe the performance needed to demonstrate achievement of the element.

1 

Source potential networks 

1.1

Current and required future enterprise distribution networks are identified

1.2

Potential agents, capable of servicing current or potential operations, are identified

1.3

Initial contact is undertaken with potential service providers

1.4

Information is sourced from potential service agents regarding their capacity, capability and viability to meet identified operations

2 

Establish potential service provider profiles 

2.1

Distributor contact details, scope of operation/s, costs and service standards are evaluated and documented

2.2

Potential service provider technostructures and infrastructures are assessed, including the system/s compatibility with own operations

2.3

Potential service provider current credit ratings are established in accordance with enterprise procedures

2.4

Security procedures for potential service providers are established in accordance with workplace requirements

3 

Contract service providers 

3.1

Terms of operation and performance standards are negotiated with selected service providers

3.2

Contracts are completed with selected service provider/s within scope of authority

3.3

Service provider performance is monitored against identified targets within the contract

3.4

Contract variances are renegotiated in accordance with statutory requirements and changes within the international and local trading environments

3.5

Contracts and ancillary documentation are stored in accordance with enterprise and regulatory requirements

Evidence required to demonstrate competence in this unit must be relevant to and satisfy all of the requirements of the elements and performance criteria on at least one occasion and include:

• applying precautions and required action to minimise, control or eliminate hazards that may exist during work activities
• applying relevant legislation and workplace procedures
• assessing logistics functions
• communicating and negotiating effectively with others when establishing an international distribution network
• completing documentation related to establishing an international distribution network
• modifying activities to cater for variations in workplace contexts and environment
• monitoring work activities in terms of planned schedule
• negotiating and monitoring contracts
• operating and adapting to differences in equipment in accordance with standard operating procedures
• operating electronic communications equipment to required protocol
• planning and organising international distribution systems and projects
• prioritising work and coordinating self and others in relation to workplace activities
• providing leadership and working collaboratively with others when establishing an international distribution network
• reading and interpreting contracts, distribution specifications, regulatory requirements and customer instructions relevant to establishing an international distribution network
• resolving issues and conflicts
• selecting and applying appropriate computing and communications technology, information systems and procedures
• working systematically with required attention to detail without injury to self or others, or damage to goods or equipment.

Evidence required to demonstrate competence in this unit must be relevant to and satisfy all of the requirements of the elements and performance criteria and include knowledge of:

• applicable contract law
• application of current competencies within functional activity
• application of relevant Australian and international standards and associated certification requirements
• Australian and international regulations, codes of practice and legislative requirements relevant to establishing and maintaining international distribution networks
• Australian Dangerous Goods Code and relevant Australian and international regulations and standards applicable to transport and distribution of dangerous goods and hazardous substances
• banking procedures and exchange rates
• focus of operation of distribution systems, resources, management and workplace operating systems
• hazards and risks that may arise when establishing an international distribution network and ways of controlling the risks involved
• international legislation regarding carriage of goods
• operational procedures for document control
• problems that may occur when establishing an international distribution network and action that can be taken to report or resolve these problems
• quality and customer service standards, policies and procedures
• relevant aspects of international and domestic trade operations
• relevant work health and safety (WHS)/occupational health and safety (OHS) and environmental protection procedures and regulations
• resource availability including the competencies of individuals in the team/group
• workplace policies and processes for establishing an international distribution network.