ELEMENT S 

PERFORMANCE CRITERIA 

Elements describe the essential outcomes.

Performance criteria describe the performance needed to demonstrate achievement of the element.

1 

Prepare for mentoring 

1.1

Specific mentoring needs are identified and confirmed through consultation with appropriate personnel

1.2

Mentoring objectives are matched to identified development needs

1.3

Mentoring relationship is established with mentoring participant/s

1.4

Mentoring approaches are planned, documented and agreed with mentoring participant/s

1.5

Mentoring delivery methods are selected appropriate to mentoring participant needs, mentor availability, location and resources

2 

Mentor in the workplace 

2.1

Mentoring is conducted in a safe and accessible workplace environment

2.2

Strategies and techniques are employed that facilitate the learning process

2.3

Mentoring objectives, sequence of activities and assessment processes are discussed with mentoring participant/s on a regular basis

2.4

Systematic approach is taken to mentoring, which is regularly revised and modified to meet mentoring participant needs

3 

Provide opportunities for practice 

3.1

Practice opportunities are provided for participant/s

3.2

Various methods for encouraging learning are implemented to meet mentoring participant needs

4 

Review mentoring 

4.1

Mentoring participant/s are encouraged to evaluate own performance and mentoring experience, and to identify areas for improvement

4.2

Own performance as a mentor is evaluated and areas for improvement are identified and acted upon

4.3

Mentoring participant readiness for assessment is monitored and assistance is provided to collect evidence of satisfactory performance

4.4

Mentoring plan and process are evaluated in context of self-assessment, mentoring participant feedback, evaluation of own performance, supervisor comments and measurements against workplace objectives

4.5

Mentoring details are recorded according to enterprise and legislative requirements

4.6

Review results are used to guide further workplace mentoring

Evidence required to demonstrate competence in this unit must be relevant to and satisfy all of the requirements of the elements and performance criteria on at least one occasion and include:

• applying relevant work health and safety (WHS)/occupational health and safety (OHS) requirements and work practices
• building trust with mentoring participant/s
• communicating effectively verbally and in writing using a range of strategies including:

• ensuring language used suits target audience
• giving and receiving feedback
• listening
• questioning

• completing and maintaining required documentation and records
• developing effective planning documents
• ensuring currency of relevant legislative and regulatory knowledge
• maintaining confidentiality
• making recommendations for further mentoring opportunities
• motivating mentoring participant/s
• planning and managing time effectively
• planning for and managing contingencies
• providing high quality reports
• sequencing mentoring activity in a way that facilitates the development of competence
• transferring and applying skills and knowledge to new contexts
• working in a culturally diverse environment.

Evidence required to demonstrate competence in this unit must be relevant to and satisfy all of the requirements of the elements and performance criteria and include knowledge of:

• access, equity and human rights issues in relation to own area of work
• correct use of equipment and any other processes and procedures appropriate for mentoring
• ethical handling of performance issues
• identification of evidence of competency
• intended mentoring outcome
• job/role environment skills
• mentoring methodologies and strategies
• relevant legislation, regulations, codes of practice, standards, policies and procedures including:

• equal employment opportunity (EEO)
• WHS/OHS and other workplace requirements

• relevant workplace tasks, skills and knowledge
• workplace:

• application of relevant competencies
• training plan for competency development.