Modification History
Release 2. This is the second release of this unit in the TLI10 Transport and Logistics Training Package Version 4.0.
In Release 2 additions have been made to the following Range Statements:
- Hazards
- Information/documents.
Release 2 is equivalent to the previous release.
Unit Descriptor
This unit involves the skills and knowledge required to complete workplace orientation and induction procedures when commencing a new work role. It includes identifying major areas of the workplace in terms of functions, organisational structures and occupations; and organising and accepting responsibility for own workload. It also includes the application of ethical practices in work activities; receiving and acting constructively on personal feedback; participating in the identification and meeting of one's own learning needs; and planning and organising a personal daily routine. Licensing, legislative, regulatory or certification requirements are applicable to this unit.
Application of the Unit
Workplace orientation/induction is completed to enable a worker to enter and participate in the work activities of a workplace. Orientation and induction activities will be in accordance with the regulatory requirements and operational policies and procedures for the workplace concerned.
Work is performed under some supervision, generally within a team environment.
Work involves the development of the basic skills and knowledge to participate safely and effectively in workplace activities.
Licensing/Regulatory Information
Refer to Unit Descriptor.
Pre-Requisites
Nil.
Employability Skills Information
This unit contains employability skills.
Elements and Performance Criteria Pre-Content
Elements describe the essential outcomes of a unit of competency. |
Performance criteria describe the required performance needed to demonstrate achievement of the element. Assessment of performance is to be consistent with the evidence guide. |
Elements and Performance Criteria
1 |
Identify major areas of the workplace in terms of functions, organisational structures and occupations |
1.1 |
The layout of the workplace, the flow of materials and goods (where relevant) and the work activities conducted in each work area are identified |
1.2 |
Organisational structure of the workplace and the relationship of structure to each occupation and classification grouping is outlined |
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1.3 |
The types of facilities in the workplace, their purpose and (any) risk factors attached to them are identified |
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1.4 |
Equipment and technology used in the workplace are outlined in terms of function and physical characteristics |
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1.5 |
Individual responsibilities under industrial agreements are identified and acted on in the conduct of assigned duties |
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1.6 |
Key internal and external customers and the workplace areas that serve them are identified |
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1.7 |
Workplace hazards are identified and related hazard minimisation procedures followed |
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1.8 |
Relevant personal protective equipment (PPE) is identified and correctly used in accordance with regulations and workplace requirements |
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1.9 |
Workplace emergency procedures are identified and followed in real and simulated emergency situations |
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2 |
Organise and accept responsibility for own workload |
2.1 |
Priorities and deadlines are established in consultation with others (as appropriate) and recorded |
2.2 |
Work activities are planned and progress of work is communicated to others whose personal work plans and timelines may be affected |
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2.3 |
Work is completed to the standard expected in the workplace and in accordance with any guidelines, directions or instructions |
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2.4 |
Variations and difficulties affecting work requirements are identified through regular reviews and action is taken to report these issues to supervisory staff |
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2.5 |
Additional support to improve work is communicated clearly to appropriate personnel |
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3 |
Apply ethical practices |
3.1 |
Workplace procedures, regulations and legislation appropriate to the position are identified and followed |
3.2 |
Commitments and undertakings to clients, colleagues and supervisors are met |
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3.3 |
Required confidentiality is maintained |
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3.4 |
Appropriate codes of acceptable and ethical work practices are applied |
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3.5 |
Workplace security policies are identified including the relationship to personal job role |
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4 |
Receive and act constructively on personal feedback |
4.1 |
Suggestions on ways to improve work are sought regularly from appropriate personnel |
4.2 |
Feedback is acted upon as required to improve work performance |
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5 |
Participate in identifying and meeting own learning needs |
5.1 |
Operations of the workplace, workplace equipment and focus of endeavour are identified |
5.2 |
Organisational structure, career paths and training opportunities appropriate to the enterprise are identified |
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5.3 |
Steps are taken, in consultation with appropriate personnel, to identify own learning needs through assessment and planning for future work requirements |
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5.4 |
Appropriate opportunities to learn and develop required competencies are undertaken including establishing networks and working relationships with others |
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6 |
Plan and organise a personal daily routine |
6.1 |
Daily routine is planned to take into account rosters, industrial agreements and workplace procedures |
6.2 |
Clarification of requirements of tasks is sought when appropriate |
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6.3 |
Achievable time and other performance measures are agreed |
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6.4 |
Tasks are completed with variations to plan identified and reported |
Required Skills and Knowledge
This section describes the knowledge and skills required for this unit. |
Required knowledge: |
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Required skills: |
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Evidence Guide
The evidence guide provides advice on assessment and must be read in conjunction with the performance criteria, required knowledge and skills, the range statement and the assessment guidelines for this Training Package. |
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Critical aspects for assessment and evidence required to demonstrate competency in this unit |
The evidence required to demonstrate competence in this unit must be relevant to and satisfy all of the requirements of the Elements, Performance Criteria, Required Skills, Required Knowledge and include demonstration of:
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Context of and specific resources for assessment |
Performance is demonstrated consistently over time and in a suitable range of contexts. Resources for assessment include:
In both real and simulated environments, access is required to:
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Method of assessment |
As a minimum, assessment of knowledge must be conducted through appropriate assessments using written/practical/oral assessments. Practical assessment must occur:
A simulator/online assessment is not suitable for the final assessment of this unit of competency. |
Range Statement
RANGE STATEMENT |
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The range statement relates to the unit of competency as a whole. It allows for different work environments and situations that may affect performance. |
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Work will involve: |
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Customers may be: |
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Operations may be conducted: |
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Hazards may include: |
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Consultative processes may involve: |
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Depending on the type of organisation concerned and the local terminology used, workplace procedures may include: |
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Communication may involve the basic use of a range of communication technology including: |
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Personal protective equipment may include: |
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Information/documentation may include: |
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Applicable regulations and legislation may include: |
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Unit Sector(s)
Not Applicable.
Competency Field
L - Resource Management