Release  2.  This is the second release of this unit of competency in the TLI Transport and Logistics Training Package:

• Minor statement changes in Assessment Conditions.

Release 1.  This is the first release of this unit of competency in the TLI Transport and Logistics Training Package.

This unit involves the skills and knowledge required to use infotechnology devices in the workplace in accordance with the relevant work health and safety (WHS)/occupational health and safety (OHS) regulations and workplace procedures, within the transport and logistics industry.

It includes identifying infotechnology equipment and systems; setting up, using and shutting down computer-based equipment and systems; and inputting, storing and presenting files/data. It also involves implementing workplace procedures for managing and securing data.

Work is performed under some supervision, generally within a team environment.

No licensing, legislative or certification requirements apply to this unit at the time of publication.

ELEMENTS 

PERFORMANCE CRITERIA 

Elements describe the essential outcomes.

Performance criteria describe the performance needed to demonstrate achievement of the element.

1  

Identify infotechnology systems 

1.1 

Types of infotechnology equipment used in the work area are identified

1.2 

Functions of equipment, component parts and accessories are identified

1.3 

Applications for workplace activities of different infotechnology equipment and systems are interpreted

1.4 

Routine faults in operating systems, software applications and operator errors are identified

1.5 

Sources of information on rectifying/reporting faults with operating equipment, systems and application are identified

2 

Access and operate computer-based equipment and systems 

2.1 

Work environments and equipment are adjusted to meet ergonomic requirements and workplace policies and procedures

2.2 

Systems are accessed and checked, as required, for viruses

2.3 

Equipment is set up for work requirements in accordance with workplace procedures and manufacturer guidelines

2.4 

Infotechnology equipment and software operating manuals and/or help screens are used to inform work practices

2.5 

Required application software packages and accessories are selected and accessed

2.6 

Required file and/or data to be accessed is identified

2.7 

Files/data are filed in accordance with workplace procedures

2.8 

Shut-down procedures for files, applications and equipment are followed

3 

Input, store and present files/data 

3.1 

Data is entered using appropriate equipment, keyboard/mouse, bar code reader, touch screen or other system

3.2 

Accurate input is confirmed

3.3 

Files are accessed in accordance with workplace procedures

3.4 

Data is manipulated to suit work requirements and is checked for accuracy

3.5 

Saved files are accessed through relevant directories

3.6 

Information and disk/s are stored, as required

3.7 

Information is presented using computerised projection facilities as required

4 

Implement workplace procedures for managing and securing data 

4.1 

Security procedures are followed in accordance with workplace procedures

4.2 

Precautions against the loss or corruption of data are followed in accordance with workplace procedures

Release  2.  This is the second release of this unit of competency in the TLI Transport and Logistics Training Package:

• Minor statement changes in Assessment Conditions.

Release 1.  This is the first release of this unit of competency in the TLI Transport and Logistics Training Package.

Evidence required to demonstrate competence in this unit must be relevant to and satisfy all of the requirements of the elements and performance criteria on at least one occasion and include:

• accessing and/or completing electronic documentation through the use of infotechnology devices in the workplace
• adapting to differences in software and hardware equipment in accordance with operating procedures
• applying precautions and required action to minimise, control or eliminate hazards that may exist when using infotechnology devices in the workplace
• applying relevant legislation and workplace procedures
• identifying and using computer equipment, software, processes and procedures required within the job context
• identifying fault-finding procedures
• implementing contingency plans when using infotechnology devices in the workplace including using security and backup software and procedures
• modifying activities depending on operational contingencies, risk situations and environments
• operating infotechnology devices used within the workplace in accordance with operational requirements
• reading and interpreting instructions, procedures, information, operational instructions and manuals relevant to using infotechnology devices in the workplace
• reporting and/or rectifying identified problems, faults or malfunctions promptly, in accordance with regulatory requirements and workplace procedures
• working systematically with required attention to detail without injury to self or others, or damage to goods or equipment.

Evidence required to demonstrate competence in this unit must be relevant to and satisfy all of the requirements of the elements and performance criteria and include knowledge of:

• relevant work health and safety (WHS)/occupational health and safety (OHS) procedures and guidelines for using computer equipment in the workplace
• typical problems that can occur when using infotechnology devices and computer applications in the workplace and related appropriate action that can be taken to prevent or solve these problems
• WHS/OHS risks and hazards when using computer equipment for work tasks, and ways of controlling these risks/hazards
• workplace procedures for using computer equipment and application software appropriate for work role.

Assessors must hold credentials specified within the Standards for Registered Training Organisations current at the time of assessment.

Assessment must satisfy the Principles of Assessment and Rules of Evidence and all regulatory requirements included within the Standards for Registered Training Organisations current at the time of assessment.

Assessment must occur in workplace operational situations where it is appropriate to do so; where this is not appropriate, assessment must occur in simulated workplace operational situations that replicate workplace conditions.

Assessment processes and techniques must be appropriate to the language, literacy and numeracy requirements of the work being performed and the needs of the candidate.

Resources for assessment must include:

• a range of relevant exercises, case studies and/or other simulations
• relevant and appropriate materials, tools, equipment and personal protective equipment (PPE) currently used in industry
• applicable documentation including workplace procedures, regulations, codes of practice and operation manuals.